Pool and Spa Service, Pool Sales Construction and Installation
About us
License # CPC057073.
Business highlights
50 years of trusted experience
Services we offer
New pool construction, remodeling, major repairs & resurfacing. Pool decks, screen enclosures, rock work. ***Equipment Service/Repair Calls for New Pool and Pool Remodel Customers Only***
Services we don't offer
Vinyl Liner Pools, fiberglass resurfacing, & pool cleaning.
From the day they dug the hole until the day they filled the pool, this was the most stress free construction project we have ever experienced. They even took the time to knock on neighbors doors to ask permission to park their heavy equipment out front and always swept up after themselves. The pool came out gorgeous and honestly exceeded our expectations. Our next plan is to have them back to install a pool heater.
Description of Work: Sales Rep, Chris Gregory designed and supervised the construction of our 14,000 gallon roman style pebble sheen (St. Thomas finish) with Castle Rock III (Oak Run) brick pavers and a salt generation system including two beautiful sheer descent water falls and enclosed birdcage. The pool features two main drains and an overflow system, both are exclusive Landmark Pool features. Landmark Pools is truly a class act company from their sales rep on down to the cleanup crew and everyone in between. Many of their employees have been with them for years, and they use quality subcontractors although most of the work is done with their own employees. Periodically, they provided us dates on who and what to expect during the various phases of construction. This was nice if you wanted to be around for the work being done.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$48,000
PETER P.
03/2007
5.0
pool cleaners
 + -1 more
Excellent - close to on time, on budget, and I got a wonderful pool. I especially liked that they have all their own work teams (except for electrical and concrete) which allows them to better schedule work. There were a couple small changes along the way that they didn't rape me on, and I felt the quality of their work was very good. Incidentally, I bid the project to 2 other similar quality pool companies, and actually got close to contract with one of the other companies. I went back to Landmark when the other company's bid inflated enormously due to some tile selections. Lesson learned: although Landmark's initial bid was slightly higher than their competitors, the final bid was much lower.
Description of Work: Install a new Swimming Pool and Spa
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$37,000
Christina L.
11/2006
5.0
pool cleaners
 + -1 more
Had new pool install done by Landmark pools. The project was flawless. The pool and design are just perfect. It was a pleasure to work with company.
Description of Work: Had a new pool installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$84,000
Response from Landmark Pools Inc
WHEN YOU HAVE GREAT CLIENTS TO WORK WITH, IT MAKES OUR JOB SO MUCH EASIER. WE STRIVE AT LANDMARK POOLS, INC. TO CREATE A GOOD WORKING RELATIONSHIP WITH OUR CUSTOMERS. THANKS TO ALL OF OUR PAST, PRESENT AND FUTURE CUSTOMERS. MERRY CHRISTMAS AND A VERY HAPPY NEW YEAR
SUSAN P.
10/2006
5.0
pool cleaners
 + -1 more
From the design process to the final inspection, Landmark did an excellent job. Someone was always available to answer questions. They worked well with other subcontractors I had doing other projects at the site. I know this company is not the cheapest, but everyone in a related industries advised me that I would not have any problems with a pool built by Landmark.
Description of Work: Landmark demolished an old pool and built a new one with new equipment.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40,000
TOM P.
06/2005
2.0
pool cleaners
 + -1 more
SALESMAN CAME OUT TO GIVE ESTIMATE FOR NEW POOL. DID NOT LISTEN TO WHAT WE WANTED. TOLD US WHAT WE SHOULD BUY. I THINK FOR $49,000 THE SALESMAN SHOULD TRY TO ACCOMMODATE OUR CONCERNS. WE WERE TREATED LIKE WE WE'RE A BOTHER.
Description of Work: SALESMAN CAME OUT TO GIVE ESTIMATE FOR NEW POOL.
Rating Category
Rating out of 5
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$49,000
ELLYN N.
10/2004
2.0
pool cleaners
 + -1 more
THE JOB HAS BEEN COMPLETED AND THE POOL IS VERY NICE BUT WE HAD OTHER COMMUNICATION DIFFICULTIES AND WOULD LIKE FOR OUR INITIAL REPORT TO STAND AS IS.
Description of Work: POOR COMMUNICATION, DID NOT RETURN PHONE CALLS, DID NOT GIVE SCHEDULE OF WORK AND MISREPRESENTED HOW LONG IT WOULD TAKE TO DO THE WORK. SENT PEOPLE OUT THAT DIDN'T KNOW WHAT THEY WERE DOING. WE HAD TO DESIGN OUR OWN POOL. THIS WAS THE ONLY POOL COMPANY OUR HOME BUILDER WOULD LET US USE TO HAVE THE POOL CONSTRUCTED DURING THE TIME OF OUR HOME DEVELOPMENT AND THEY STILL DIDN'T GET THE JOB DONE UNTIL ONE MONTH AFTER THE HOUSE WAS COMPLETE. THIS WAS 5 MONTHS AFTER WE CONTRACTED. ARROGANT
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
$25,000
Response from Landmark Pools Inc
Original drawing submitted to customer on 6/23/04; Quotation on 7/22. Received accepted contract on 8/4. We made the changes that they wanted on our original plan & started permit process. The permit process takes anywhere from 2 to 4 weeks. Once we have submitted to Florida Power we wait for a letter stating that there is no conflict with power lines. Once we receive the letter we can then proceed to the building department to obtain the permit. The permit was issued on 8/25. The work was started shortly after receiving the permit and at this time we have maintained the schedule according to the list enclosed (on file). We should be able to complete the pool by the 1st week in October if all materials are available. All of this work has been accomplished in spite of three hurricanes.
MICHAEL K.
07/2004
4.0
pool cleaners
 + -1 more
OFFICE CUSTOMER SERVICE WAS LACKING. WOULD KEEP A RECORD OF WHEN THE OFFICE WAS CONTACTED AND BRIEF DESCRIPTION OF DISCUSSION.
Description of Work: INSTALLATION OF NEW SWIMMING POOL WITH PAVERS AND UPGRADES. LANDMARK PROVIDE EMPLOYEE TO GIVE US A INTRODUCTION TO OUR NEW POOL, THIS SERVICE WAS GREATLY APPRECIATED.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$26,000
JUAN D.
02/2004
5.0
pool cleaners
 + -1 more
THEY OFFERED THE BEST POOL DESIGN FROM AMONG SEVERAL COMPANIES. THEY STARTED SOONER THAN PROMISED. THE WORK WAS COMPLETED EFFICIENTLY. ANY PROBLEMS WERE CORRECTED PROMPTLY.
Description of Work: DESIGN AND INSTALLATION OF POOL AND DECKING.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50,000
FRAN M.
12/2003
1.0
pool cleaners
 + -1 more
FIXED TIMER ON A FRI. MON THEY WERE SUPPOSE TO FIX THE CHLORINATOR. DID NOT SHOW OR CALL MON THRU THU. I CALLED EVERY DAY AND WAS TOLD HE WOULD COME THE NEXT DAY. FRI HE SHOWED UP. REPLACED IT AND LEFT WITHOUT TALKING TO ME. IT BEGAN LEAKING AGAIN. CALLED AGAIN. NOTHING ON FRI THRU MON. SENT LETTER TO THE PRESIDENT BEFORE THEY FINALLY FIXED IT ON TUES. AGAIN, THE SERVICE GUY DID NOT TALK TO ME. PRESIDENT CALLED AND LEFT HIS CELL PHONE #, I RETURNED HIS CALL AND LEFT MSG THAT I WOULD BE HOME MON EVENING. HE NEVER CALLED BACK. I WILL NEVER USE LANDMARK AGAIN AND I WOULD NOT RECOMMEND THEM TO ANYONE.
Description of Work: TIMER AND CHLORINATOR WERE BROKEN. LANDMARK PUT IN OUR POOL AND HAS REPAIRED IT IN THE PAST. NEVER HAD ANY PROBLEMS UNTIL NOW. VERY DISAPPOINTED IN THEIR WORK AND THEIR BEHAVIOR...WAY BELOW STANDARD.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$180
Response from Landmark Pools Inc
Spoke with Landmark's owner, Patrick. He stated that it was pretty much like Murphy's Law. They installed the member's pool over 4 years ago. When they had fixed one problem, something else would go wrong, and the member needed them to come out again. The technician, who originally helped the member, was in the hospital for a week, which made the dates for repair to be pushed back. Patrick didn't know about the situation until he had received a letter from the member stating what had happened. The problem was fixed and completed not with in the time frame that was needed but with in two weeks. Company does recognize the lack of customer service that was needed.
JEANNINE L.
06/2003
5.0
pool cleaners
 + -1 more
John went out of his way to make sure that we will get the pool of our dreams.
Description of Work: Building a new pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LIZ & CHRIS B.
03/2003
5.0
pool cleaners
 + -1 more
unknown
Description of Work: They built my pool with spa, deck and the cage. They took a little longer than the estimated time but the quality of the workmanship and professionalism was outstanding. I am very pleased with the outcome.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$38,000
Sandra M.
03/2002
5.0
pool cleaners
 + -1 more
I HIGHLY RECOMMEND THIS COMPANY TO ALL OF ANGIES LIST.
Description of Work: INSTALLED IN- GROUND POOL. VERY PROFESSIONAL, FROM THE EXCAVATOR TO THE TERCH INSTRUCTING US HOW TO USE THE EQUIP. WE KEPT CHANGING OUR MINDS (FIRST POOL) AND THEY WERE VERY UNDERSTANDING AND FLEXIBLE. ALWAYS ON TIME, AND HAD LOTS OF HELPFUL IDEAS. 200% COOPERATION! THANK YOU ANGIES LIST !
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
07/2000
5.0
pool cleaners
 + -1 more
unknown
Description of Work: This is a fantastic company. We had absolutely no problems with them at all ! Their prices are average to high, but you get what you pay for, and it was worth every cent. They did the pool, sidewalks around house and widened our driveway. Beautiful !
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Pool Sales Construction and Installation
FAQ
Landmark Pools Inc is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 4:30 PM
Tuesday: 7:00 AM - 4:30 PM
Wednesday: 7:00 AM - 4:30 PM
Thursday: 7:00 AM - 4:30 PM
Friday: 7:00 AM - 4:30 PM
Saturday: Closed
Landmark Pools Inc accepts the following forms of payment: Check,PayPal
No, Landmark Pools Inc does not offer eco-friendly accreditations.
No, Landmark Pools Inc does not offer a senior discount.
No, Landmark Pools Inc does not offer emergency services.
No, Landmark Pools Inc does not offer warranties.
Landmark Pools Inc offers the following services: New pool construction, remodeling, major repairs & resurfacing. Pool decks, screen enclosures, rock work. ***Equipment Service/Repair Calls for New Pool and Pool Remodel Customers Only***
Vinyl Liner Pools, fiberglass resurfacing, & pool cleaning.