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A Clean Pool USA

2.0(
2
)

Plumbing, Pool and Spa Service

About us

We are a professional full service premier maintence & repair business for residential swimming pools. We cater to all your pool needs: testing water, adding chemicals as needed, cleaning of all baskets, brushing & skimming pool, cleaning filters, vacuuming. We specialize in all pool equipment repairs, leak detection, drain & cleans, acid baths, rebuilds with a full repair and installation department. We have six crews & our repairman are fully licensed with insured coverage. We are locally owned and operated. Hands on owner operator.

Business highlights

13 years of trusted experience

Services we offer

Join now for our weekly pool service which includes: Brushing & skimming the pool, water testing, adding chemicals as required, emptying all baskets, vacuuming the pool, cleaning filters, monitoring pool equipment, notify customers if repairs are needed. You will receive a special service rate for being a route customers!! Join Now for a 12 month service contract and Get the 13th month FREE!!

Amenities

Free Estimates
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

2.02 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
50%
2
0%
1
50%
Rating CategoryRating out of 5
quality
2.5
value
2.0
professionalism
1.0
responsiveness
1.5
punctuality
1.5
Write a review
Showing 1-2 of 2 reviews
Michael F.
09/2017
1.0
plumbing, pool cleaners
  + 0 more
The absolutely worst pool service company ever, they skipped coming to my house and said they did, they broke two light strips above the pool with the pole for the brush then stripped my threads on my pool filter. I should of review these before I signed up. I am going to report them on every social site and to the BBB. JUST AWFUL COMPANY
Description of Work: The absolutely worst pool service company ever, they skipped coming to my house and said they did, they broke two light strips above the pool with the pole for the brush then stripped my threads on my pool filter. I should of review these before I signed up. I am going to report them on every social site and to the BBB. JUST AWFUL COMPANY
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
michael B.
07/2017
3.0
plumbing
  + -1 more
Actual service is good, however Owner can be very rude & arrogant. He lacks communication skills and when listening to complaints prefers to make excuses or take the side of his employee. Not a good way to run a business.
Description of Work: Monthly pool service
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
Response from A Clean Pool USA
I cant believe you gave us a bad review... you have a 30,000+ gallon pool in [Redacted], unscreened with an extreme amount of trees around your pool, we gave a monthly service fee discount because you said you didn't have a lot of money, we never raised your rate, it took our technicians 1 hour to clean your pool, we gave you terms on pool equipment repairs needed because you said you could not afford the repairs but needed your pool to run. so we put in the new equipment, for you in good faith that you would pay your bill, and you paid your bill over 6 months with no interest and no late fees. then you drained your pool down for some other company to do your resurfacing and when they took your money and didn't do the job you came to us asking again for a favor of making delayed payments, for balancing your pool with chemicals for restart up and new a new filter cartridge and O-rings that you authorized. after a one time misunderstanding due to your pool being on hold and wanting to start service again which fell on the 4th of July holiday that there was a mix up, we did come on your regular scheduled service day as we have never missed a cleaning at your residence in a 2 year period. then to say that your going to call a lawyer about wanting to not pay your bill for services and product you requested. is ridiculous as of course we would want you to pay your outstanding and overdue bill if you were stopping the services. instead of threatening to pay a lawyer $200.00 you should pay your outstanding bill that you asked for and agreed to for services received. this is how you treat people that have helped you & your personal situation for 2 years?? doesn't seem fair or right as to what you are doing with this situation. please pay your outstanding bill. thank you.

    Contact information

    816 Keaton Pkwy, Ocoee, FL 34761

    http://acleanpoolusa.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 3:00 PM

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Plumbing,
    Pool and Spa Service

    FAQ

    A Clean Pool USA is currently rated 2 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 10:00 AM - 3:00 PM

    A Clean Pool USA accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, A Clean Pool USA offers free project estimates.
    No, A Clean Pool USA does not offer eco-friendly accreditations.
    No, A Clean Pool USA does not offer a senior discount.
    No, A Clean Pool USA does not offer emergency services.
    No, A Clean Pool USA does not offer warranties.
    A Clean Pool USA offers the following services: Join now for our weekly pool service which includes: Brushing & skimming the pool, water testing, adding chemicals as required, emptying all baskets, vacuuming the pool, cleaning filters, monitoring pool equipment, notify customers if repairs are needed. You will receive a special service rate for being a route customers!! Join Now for a 12 month service contract and Get the 13th month FREE!!

    Contact information

    816 Keaton Pkwy, Ocoee, FL 34761

    http://acleanpoolusa.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 3:00 PM