USA Home Inspections

Recently when my house was under contract to sell, the Buyer's inspector found a long list of things that were not at all listed on my purchasing inspection. These problems were there at the time I purchased my home, and I would not have purchased it had I known. There is no way your inspector could have missed all of those blatant problems when the current inspector found them all. I lost my house contract and must now pay out of my pocket to fix all of those glaring problems. I will be out at least $20,000 for their mistake! This is a disaster that is killing me financially, and I want to be reimbursed for their negligence of my house. I called an attorney to sue them, but I don't have the money to pay an attorney because I have to pay all of this to fix my house. I then tried to leave a "review" on their website, but they only take positive reviews and have denied both of them. I have both inspection reports. Stay away from USA Home Inspections!

Pleasant, professional and very thorough. They did a great job and gave us peace of mind before buying our home. There were no unexpected problems later on either. They didn't miss a thing and we plan on using them again for our next purchase. We highly recommend USA Home Inspections. Thanks Chris!

Took a number of phones calls to get things setup for our home inspection. They were incredibly slow with responding to emails, reaching them via phone was also hit and miss. I will say the inspection who came out, Mark, was fantastic and very professional. Issues seem to be with the back office and those scheduling inspections. I would probably use them again and if you do just go in knowing you will have to reach out to them a number of times and have a bit of patience.

Wonderfully! USA Home Inspection was excellent and thorough from the time they answered my first phone call to sending my online report. My parents were present when Christian Castenada, the home inspector, was evaluating the property, and they were treated very respectfully and had all their questions answered to their satisfaction. I was so satisfied with their work that I went back to them to do the reinspection after the homeowner addressed the issues found. I would use them again in a heartbeat!

USA Home Inspection inspected the 1) roof, 2) exterior, 3) garage, 4) appliances, 5) interior, 6) plumbing, 7) electrical, 8) heating/air conditioning, 9) insulation & ventilation, 10) structure, 11) swimming pool. The final report was 51 pages, each section included statements on what is being inspected, photos of each item, and conclusions. The final report was provided with 24 hours of the physical inspection. The report to include pictures was very helpful with working with contractors performing subsequent repairs.

USA Home Inspections was outstanding. Christian was very thorough. Walked the roof, inspected the attic, tested every outlet, plumbing connection, appliance and mechanical component. When the garbage disposal would not work, he took a couple minutes to try to get it working and was successful. Went over all of the home's systems with me. As a Wisconsinite moving to Florida, he took time to explain some of the unique maintenance challenges and requirements for this climate. I can't recommend them more highly.

Everything went beyond expectations.... Curtis and Mark were exceptional with explaining everything to me and taking time to walk me around the whole home and answer any questions I may of had. They spent a good 3 hours at the house with me and made me feel comfortable with their knowledge and expertise

You should use USA Home Inspections for these reasons, then read my review: 1. They include a WDI (termite) inspection with the home inspection. This is a significant savings. 2. They give you a free subscription to the home owners network that helps you find people, and ways to fix common things around your house. It is extremely useful. USA Home Inspections is NACA approved and came to my ?hope to be? new home to provide an inspection. Curtis, one of the owners and another associate came to perform the inspection. They poured over ever room with detail, not only documenting everything, but showing me and keeping me informed. As a first time home buyer I wasn?t quite sure the questions to ask, or what I should do. That was no issue with them however; they were extremely helpful in rooting out potential issues with the home so I could have more bargaining power with the seller and knew what I am getting into if I purchase the house. I greatly appreciate that the company was easily reached without a long hold time, that they were professional: from receiving an emailed quote, to booking service, to the inspectors researching house, and the way they treated me, everything was easy.

Performed home inspection prior to purchase. They were very responsive with getting scheduled and finishing report. The negative review is a direct result of a couple of profound safety issues that were found with the home after my mother-in-law closed on the house. She was out of state, so we found this home inspector here on Angie's list and worked with them to get the home inspected. The items found after the closing included 2 windows that do not open and close properly and are safety risks because it would be very easy to burglar the home through either of those windows. Several of the remaining windows either do not have weather stripping or do not stay up when opened. It is very apparent this home inspector did not test any of the windows. Furthermore, when we moved her into the house this past weekend we went out into the garage and noticed a very strong smell from the gas. It's apparent there was not a thorough testing of the gas system done to determine where there might be a leak. Fortunately she has a home warranty in place to cover the gas leak, but we certainly would have had the windows taken care of by the seller before moving in. Just basic items that should have been checked by any competent home inspection.

Excellent company to work with. I would highly recommend them to anyone.

These guys rock...consulted angieslist to find someone to inspect in Jacksonville area for our investment in a 180k home...found them and they provided the best inspection report we have ever seen. VEry professional crew and the inspector, christian, was AWESOME. very thorough and easy to talk to. Mike SpartanSilver.com

A bit of a communication problem on the front end with admin, but the inspector showed up when scheduled. He conducted a thorough inspection with extensive photo documentation. He went over everything with me verbally immediately post-inspection. The the written report was sent out within a week. His inspection led me to request a system specific inspection of the roof which satisfied my pre-purchase concerns. The only hiccup occurred when I had a post purchase Natural Gas inspection by the utility company. They immediately noticed something out of code which would require them to shut the gas off. This was missed, or perhaps an unknown code, by the USA inspector. Fortunately, I was given a few hours to do a quick repair myself and the gas was not turned off. I will be following up with USA to make them aware of this specific issue. That having been said, I'd use them again and would recommend them.

Very thorough. 4 plus hours. Reviewed finding with me and at my request, the seller. Provided a comprehensive report with every item accompanied by a photo in the final report. The report allowed me to address a few items with the seller and as to the minor issues, I know what I need to address after the deal closes. The cost of the report was about 15% of the value of the seller concessions and repairs. Highly recommend without reservations. As an aside, I would not have found this inspection firm without Angie's list.

Outstanding service these guys Christian and Pete were friendly and extremely professional, Thanks Guy"s!

They did an Outstanding job, did not miss a thing, Chris and Pete are the best.

My wife and I were extremely happy with Mark from USA Home Inspections. He was extremely professional, knowledgeable, and most importantly...thorough! He spent about 4 hours inspecting the house we are in the process of buying. He paid close attention to details, and did a wonderful job explaining every single issue to us. We had a ton of questions for him as he worked his way around the house, and he was happy to answer them all. Mark really seemed to go above and beyond. This is my second home inspection I have ever had done, and this was incredibly better than my first experience.

They arrived on time and gave a detailed report on the home inspection. Happy with there service. I was not on the property at the time of inspection.

Very poor company. Has posted a coupon on Angies list stating $25 off ANY home inspection. Company at first refused to honor the coupon stating it was only for expensive whole house inspections. After I pointed out that this was pretty unethical when the coupon clearly stated "ANY" home inspection, without qualifiers. There are numerous types of home inspections and no qualifier was provided for any specific type. In my opinion this was an unethical reneging on their offer. If the coupon language was incorrect that is not my problem. After further checking they came back and said yes they would honor the coupon and they were in error. They were to check with their inspectors & then contact me to schedule the inspection date. No contact was ever received. I then contacted them myself and was informed that they had changed their minds once again and would refuse to honor their own coupon as posted online on Angie's list. This is a company with zero honesty, ethics or professionalism. If they didn't want to honor their own coupon then don't jerk me around by agreeing to honor it and promising to call back with an appointment. Only to blow me off & renege on their offer a 2nd time. Avoid this outfit like the plague. Hope I have helped someone avoid this rather miserable company. (FYI: I will not be renewing my Angie's List subscription as they allow unethical companies to post coupons which are not being honored, who needs that aggravation?)

Mark B. was prompt (arrived before we did) and very professional. He explained all aspects of his concerns and offered suggestions. He was knowledgeable and was very informative when explaining things. He took the time to make sure that we understood everything. He emailed the report to us since we were back and forth between states. When we had an additional question, we either called him or would email him and he always responded. Great experience - would recommend Mark B. and USA Home Inspections to everyone!!!

The inspection was very well done. They were extremely polite, took the time to explain to me their findings and how to remedy the issues. It was a pleasure to do business with this company and will definitely be calling them for further inspections.

This provider was more than willing to accommodate a quick delivery of their services. Everyone I spoke with was extremely helpful and kind. The service provider was early to our scheduled appointment and very thorough. I would recommend this team to anyone.

This was the second home I have had USA Home Inspectors come to examine. Curtis and David came and did the same professional and complete job that Curtis and Patrick had done on the other home I had considered. Two comments should be mentioned. My realtor said that he had never before seen the team approach to home inspections. Two men are able to cover everything in half the time; and they back one another up to make sure everything is duly noted on the report the buyer is given. Nothing is rushed, everything is done, but the realtor and the buyer are not sitting waiting for hours for the inspection to be completed. The second comment was from a friend whose father was a contractor and who knows something about home inspections. When Curtis and David went over the report with me and I received a copy, he said, "It doesn't get any better than that." That would be a good company motto, "It doesn't get any better than USA Home Inspectors".

Chris and a colleague of his came out to the home and preformed the entire inspection. They were already there when we got to the home and had already started with the roof. Both were extremely friendly and more than willing to answer any questions we had. The spent around 2 hours inspection the home and then spent the next 15-20 minutes going over the entire completed report with us right there on the spot. Anytime we had a question he further explained it and even showed us the actual problem too. The report was chalked full of color pictures with arrows to the problem if the picture showed that. Even pictures of the temperature readings were posted. When they were done they handed me a binder on the spot with the entire report in it. Chris then told me he would email me the full report later that night (which he did) with the color pictures for our records. Overall these guys were extremely professional with their look, demeanor and inspection. This was my husband's and my 1st home purchase so we don't have anything to compare it to, but we were impressed. Our realtor came for the inspection as well and she had never done an inspection with them before and was highly impressed. She asked them for a stack of business cards and said she would definitely refer them. I would definitely recommend them to anyone in the Nassau, Duval, St. Johns, Flagler, Volusia, Brevard, Osceola, Polk, Hillsborough, Pinellas counties in Florida! If we move in the future and stay in the area we will definitely be using them again.

can't say enough good things about USA home inspection. First of all they easily scheduled around my busy one. there price was spot on and with 5% Angie's list member discount I saved 25$. Mark Bernier was awesome, arrived right on time, did a great inspection of the house, spent 4 hours doing it. When he was finished went over everything he found. Later that day received written report, 88 pages with great pictures, of his findings. I would highly recommend USA inspections to everyone. I called a company that gave me an estimate double what USA was. Thanks so much...

Scheduled an appointment, nobody showed up. No explanation provided. They then attempted to reschedule at a time outside of the inspection period. Very disappointed. When we declined to reschedule after the no-show, they did not bother to ask why.