Service was done professionally and quickly. Suggestions to improve were also made and much appreciated.
Description of Work: Rekey locks throughout the house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Rachel S.
07/2017
5.0
locksmith
 + -1 more
Fabulous! Great work, timely arrival, great price!
Description of Work: Larry replaced all the locks and also did a new combination on our safe. He was professional, kind, punctual, and personable. I would use this service again and recommend them to friends and family. I am so happy to have all keys matching in my home as well as fast, friendly service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$166
DONALD B.
05/2017
5.0
locksmith
 + -1 more
job well done
Description of Work: open a safe
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$125
Nora C.
04/2017
5.0
locksmith
 + -1 more
Very well- recommended replacing in the near future. Chambers are worn out.
Description of Work: Fixed our safe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Linda N.
11/2016
5.0
locksmith
 + -1 more
I called in the morning. They came the same day. The technician called 30 minutes before arrival. He changed out the locks very quickly and professionally. Very Happy with the service, I will definitely use again in the future!
Description of Work: I needed locks changed on an emergency basis.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$136
Kirk S.
10/2016
5.0
locksmith
 + -1 more
The locksmith was right on time, very professional, friendly and efficient. Work was done in less than an hour and he did an absolutely great job! I'm very happy with their work and would definitely hire them again and refer friends to them.
Description of Work: I had deadbolt locks installed on two doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Gary D.
08/2016
5.0
locksmith
 + -1 more
.
Description of Work: Did a good job.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Ray the Locksmith
Thank You very much for the positive feedback, we look forward to doing business with you again. :)
Gary D.
08/2016
5.0
locksmith
 + -1 more
It went well.
Description of Work: He was able to unlock Ford Focus door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from Ray the Locksmith
Thank you very much we look forward to doing business with you in the future :)
Grace Y.
08/2016
5.0
locksmith
 + -1 more
Quickly and efficiently.
Description of Work: Rekeying front door lock.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Daphne W.
04/2016
1.0
locksmith
 + -1 more
he never showed
Description of Work: made appointment on monday for tuesday morning. when he didn't show or call, called the office. after 3 pm on tuesday he called and rescheduled for thursday. no show and no call. very disappointing
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
punctuality
1.0
Response from Ray the Locksmith
I am VERY sorry that your experience was a bad one. If you have a contact name I would appreciate and e-mail regarding the matter. Again, I apologize and hope to possibly do some business in the future and change your view on us as a business. Have a great day.
Richard M. H.
04/2016
5.0
locksmith
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Response from Ray the Locksmith
Thank You very much for the positive feedback, we look forward to doing business with you again. :
Cathy H.
04/2016
5.0
locksmith
 + -1 more
unknown
Description of Work: Installed new dead bolt locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ray the Locksmith
Thank You very much for the positive feedback, we look forward to doing business with you again. :
arthur P.
01/2016
4.0
locksmith
 + -1 more
The service when the gentleman arrived was outstanding. I called to set the appointment and received one quickly which was great. I went in to pick out my lock and that went great, however the person at the service counter didn't see my name anywhere so he took it again and wrote it all down to confirm. This morning I called and spoke with a woman on the phone who didn't find my name again because I said if they wanted to come early they could. She said okay and confirmed my appointment . I came home from work to be here at 10 and at 10:40 they weren't here. I called again and she said she wished they took my number because apparently they never scheduled the person to do it I guess. She then told me they found the lock set she picked out and she would send someone right out. It was well after 11 when he arrived and didn't finish until noon. But, as I was saying he did an incredible job, very professional, clean etc. I would use them again, next time though I'll need to find a way to triple confirm or more my appointment and time I guess. I would definitely recommend them based on the service I received once they arrived :)
Description of Work: Replaced knob lock and deadbolt on front door, rekeyed garage door to match
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
2.0
Yes, I recommend this pro
$125
Response from Ray the Locksmith
Thank You very much for the positive feedback, we look forward to doing business with you again. I apologize for the multiple confirmations on your appointment sir and would have you know we have since had a turnover in employees and I can assure you that wont happen again. :)
Mark L.
05/2015
5.0
locksmith
 + -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ray the Locksmith
Thank You very much for the positive feedback, we look forward to doing business with you again. :
andrea M.
04/2015
5.0
locksmith
 + -1 more
The woman I talked to on the phone to schedule the appt was very nice but one taco short of a full platter. The lock smith himself was fabulous. A bit of a flirt but he was an excellent lock Smith
Description of Work: Changed, rekeyed several locks and made 6 spare keys.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$131.5
Response from Ray the Locksmith
Thank You very much for the positive feedback, we look forward to doing business with you again, we'll bring the tacos :)
John F.
03/2015
5.0
locksmith
 + -1 more
I contacted the company on Monday, made an appointment for Wednesday morning. Marty called ahead of time to confirm the appointment, showed up exactly when he said he would. He was very professional and friendly. He asked for me to confirm what I needed to be done. I did not have keys for the locks that I needed re-keying, only for one of four doors in the home. He went right to work and was completed in less than an hour. I was very pleased with the promptness, professionalism, the time it took to complete the job and was pleasantly surprised with the cost of the service. I expected more. I definitely recommend this locksmith and would definitely use again.
Description of Work: Re-keyed 5 locks and made 3 additional keys.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$152.11
Response from Ray the Locksmith
Thank You very much for the positive feedback, we look forward to doing business with you again. :
John G.
01/2015
5.0
locksmith
 + -1 more
unknown
Description of Work: Installed new locks and rekeyed some locks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ray the Locksmith
Thank You very much for the positive feedback, we look forward to doing business with you again.
Richard S.
11/2014
5.0
locksmith
 + -1 more
See above
Description of Work: Called to replace front door lock which broke unexpectedly. Prompt and courteous on the phone, promised to arrive during that afternoon, indicating that someone would call within an hour to inform of their impending arrival time. After inspecting lock, took upon myself to try repair. It looked easy so called to cancel appointment. The people at Rays understood the problem, suggesting that I buy a new lock at Lowe's where I could get additional keys done on premises or could come to them for it. Even though I didn't use their services, I feel that this level of professionalism goes well beyond what is considered to be normal.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from Ray the Locksmith
Thank You very much for the positive feedback, we look forward to doing business with you Someday
Jane B.
08/2014
5.0
locksmith
 + -1 more
unknown
Description of Work: Changed 10 locks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$186
Response from Ray the Locksmith
Thank You very much for the positive feedback, we look forward to doing business with you again.
Susan R R.
07/2014
5.0
locksmith
 + -1 more
He was excellent. He helped me save a lot of money. Now I can use the same key for all of them. They were rated highly on Angies List, as I recall. I called them on the phone and they were very responsive. I was looking for someone closer and I really could not find anyone closer to where I live. I fitted them in an afternoon and we just waited. They told us it would take about 15 minutes and they did it while we waited. It was perfect.
Description of Work: We used Ray the Locksmith. He basically repeated my locks. He actually told me how to take them out of the lock section. He did 2 locks for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9
Response from Ray the Locksmith
Thank You very much for the positive feedback, we look forward to doing business with you again.
Michele B.
07/2014
5.0
locksmith
 + -1 more
unknown
Description of Work: Locks changed on 3 doors. 3 dead-bolts and 3 door handle locks. The locksmith was professional, courteous, and cleaned up after himself. I would MOST DEFINITELY use this business again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Ray the Locksmith
Thank You very much for the positive feedback, we look forward to doing business with you again.
Judy N.
01/2014
5.0
locksmith
 + -1 more
Called in the morning on short notice and he set up a time in the afternoon. Arrived early and we showing him how many changes we wanted and he went right to work. Had some trouble with a couple of the locks and kept at it until he solved the problem and still only took a little over an hour. Very friendly and professional and would recommend him to anyone.
Description of Work: We purchased a home and wanted all the locks changed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from Ray the Locksmith
Thank You very much for the positive feedback, we look forward to doing business with you again.
terri B.
12/2012
5.0
locksmith
 + -1 more
Awesome
Description of Work: They responded quickly and called in Christmas Day and followed up. They solved the issue without servicing the door w a few tips but their professionalism was superb
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Ray the Locksmith
Thank You very much for the positive feedback, we look forward to doing business with you again.
Gloria W.
08/2012
5.0
locksmith
 + -1 more
Good.
Description of Work: Re-keyed two locks install a double dead bolt lock.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from Ray the Locksmith
Thank You very much for the positive feedback, we look forward to doing business with you again.
Barbara S.
06/2012
5.0
locksmith
 + -1 more
I have used them twice. I had a 1984 car, that was a classic. They managed to open it up for me. They have access to all the keys, except the ones with the chips in them. I was pleased with them. I would use them again.
Description of Work: I have used them for locksmith services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ray the Locksmith
Thank you Member for your wonderful comments. But just to update - we DO have all computer chip keys in our shop. Although, we can not duplicate them on the road we can in our shop! Thanks again. Also, if you've LOST your vehicle keys to a transponder vehicle - WE DO THAT TOO!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Locksmiths
FAQ
Ray the Locksmith is currently rated 4.9 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Ray the Locksmith accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Ray the Locksmith does not offer free project estimates.
No, Ray the Locksmith does not offer eco-friendly accreditations.
No, Ray the Locksmith does not offer a senior discount.
Yes, Ray the Locksmith offers emergency services.
Yes, Ray the Locksmith offers warranties.
Ray the Locksmith offers the following services: Residential & commercial lock outs, sales and repair, transponder keys & vehicle remotes.