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Massey Services Inc

Pest Control, Lawn Fertilization & Treatment, Lawn and Yard Work,

About us

Additional phone number - (888) 262-7739, (352) 854-7988. Additional DBAs - Massey Services Inc, Green Up, Massey, Massey GreenUp, Massey GreenUP Landscape Services, Massey PrevenTech Commercial Services, Massey Services. Additional contact name - Mandi LeFevre. See BBB for additional DBAs.

Business highlights

94 years of trusted experience
Emergency Services Offered

Services we offer

Landscape, pest control & irrigation.

Services we don't offer

At this time we do not mow.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.640 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
5%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.6
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 40 reviews

Dave A.
09/2018
1.0
lawn service, lawn treatment
  + 0 more
Supervisor inspected and called their office. Their response was the sego palm had deficient nutrients. They injected nutrients into the plant. I was told to cut the dead branches off. The only plausible explanation was the chemicals in the spray killed the new growth. They promised to adjust ph of lawn and adjust root waster absorption. After many calls for follow up, the lawn treatments were finally applied 30 days after our first meeting.
Description of Work: They sprayed fungicide on my sego palm and within 24 hours the new lush green growth was 95% brown and dead. Also discussed poor lawn growth in 50% of the yard.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0


Response from Massey Services Inc
Mr. [Member Name Removed], Thank you for contacting Massey Services. We are concerned that we have not met your expectations. I will forward your concern and feedback to our Regional Manager and our COO/Executive Vice President and someone from corporate will be calling you to offer a resolution. Our top priority is your total satisfaction. Thank you.

Judith F.
06/2018
5.0
pest control
  + -1 more
The district manager gave us a presentation and options to protect our home. She was pleasant and professional. About a week later, a specialist installed the unground bate traps. He did not explain the process, but was quick with the installation.
Description of Work: termite inspection and protection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Massey Services Inc
Ms [Member Name Removed], Thank you for the "A" rating! We appreciate you taking the time to update us on your experience. Have a great week! - Rae Lee, Customer Care

Gary P.
08/2017
5.0
pest control
  + -1 more
................................................................................
Description of Work: ...................................................................

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Massey Services Inc
Mr [Member Name Removed], Thank you for your kind words. We strive to exceed our customers' expectations every day. We are thrilled to hear we did that for you. Thank you for your business. Have a great weekend. Rae Lee, Customer Care

Debra N.
04/2017
5.0
pest control, lawn treatment
  + 0 more
Very professional, very curious and friendly. If any issues, they come right back again
Description of Work: They do my in house pest control, my lawn & trees pest control and fertilize

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Georgia O.
01/2017
5.0
pest control
  + -1 more
I would give them a double A. They guarantee that you won't get termites or they will pick up the cost.
Description of Work: termite prevention

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Massey Services Inc
Thank you Ms [Member Name Removed], we appreciate the "A" rating. We strive to exceed our customers' expectations every day. Have a great rest of your week.

MARILYN L.
02/2016
4.0
pest control
  + -1 more
They are a two fold company. They do pest control and lawn care. We only used the pest control. We are on a regular regime, they come out every third month. I think we started it last summer. It's $85 a visit. They're average, and the people that came out to do the consultation were friendly and outgoing. The guy that comes out and does the spraying isn't overly friendly but, we don't care.
Description of Work: We used Massey Services Incorporated for pest control. They did a consultation and we joined their services which is, every third month. They come by, spray, and do whatever it is that they do for pest.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$85

Betty F.
04/2015
5.0
lawn service
  + -1 more
I've had them for 3 years now. I have a contract with them so they come out regularly.
Description of Work: I have Massey Services for my lawn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Massey Services Inc
Ms. [member name removed], Thank you for your positive feedback! Customer satisfaction is very important to us. I have forwarded your complement to our corporate headquarters. Thank you for being a valued customer. Thank you, Massey Services Customer Care

Margaret C.
03/2015
5.0
pest control
  + -1 more
They provided all of the initial services on same day and then they will come on a regular scheduled basis. Received call the next business day to see if we were happy with service.
Description of Work: Had Massey provide multiple services. Preventative pest control inside and outside of home/ preventative termite control inside & outside of home/control of lawn pests and weeds in yard. Total $ for a year of service in each area =$2584.00. Hefty bill, but a little afraid of the FL pests as I just moved down here. Worth the peace of mind. Sales rep was knowledgeable and pleasant. All service personnel have been polite and very helpful. Taking the time to ensure that we feel comfortable with what they are applying, what it is expected to do and provide follow up tips/tricks we may use in the future. Very happy with the company and all employees we have dealt with.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,584

Response from Massey Services Inc
Hello [member name removed], Thank you for taking the time to share your positive experience with us. Customer satisfaction is very important to us. I have forwarded your complement to our corporate headquarters. Thank you for being a valued customer. Thank you, Massey Services Customer Care

Richard R.
09/2014
5.0
pest control
  + -1 more
I use Massey at two of my properties for over 5 years and am very happy with the service
Description of Work: Quarterly Lawn/Landscape, Termite, pest control services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Joyce W.
08/2014
4.0
landscaping, lawn service
  + 0 more
They perform good work and I am always satisfied with the lawn work once it's done.
Description of Work: They perform monthly lawn service and trim my trees and shrubs every two months.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

Michael O.
07/2014
1.0
pest control
  + -1 more
$150.00 for a 10 minute walk around?/ I'd like that job
Description of Work: $150.00 for a 10 minute walk around?/ I'd like that job $150.00 for a 10 minute walk around?/ $150.00 for a 10 minute walk around?/ I'd like that job

Rating CategoryRating out of 5
value
1.0
responsiveness
4.0

$150

Janice W.
06/2014
5.0
pest control, lawn service, lawn treatment
  + 1 more
I have used this service for almost a year. I bought a home with serious yard problems, full of weeds, and the previous owner had neglected it for a long time. I had used another service but stopped them when the technicians changed and the new one was just too new in knowledge and skill. I have them come monthly. There is no contract so if I did not like them I would just change. Some neighbors say it is 200% better than when they started. Since they have treated my lawn at least 6-7 more neighbors have started using them based on my results and they are quite satisfied.
Description of Work: Treated shrubs for insects, lawn for weeds, drought patches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Jamie J.
06/2014
3.0
pest control, lawn service, lawn treatment
  + 1 more
service was quite good. However, the organization is not professional. I asked them to consider placing an ad in a program for a chorus to which I belong. I was referred to the home office in Orlando. The contact there wanted previously published materials from us, which I provided. I got no reply, even after calling and writing; in short, I was ignored. I make it a policy not to trade with businesses who demonstrate such egregious rudeness and disrespect. When I explained that I was canceling the contract, I would told they would consider an ad next year if I renewed. This falls under the "fool me once" formula. For those who don't care about the ethical standards of a company, Massey will do just fine. Jamie N. Jones
Description of Work: lawn spraying

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0


Tina S.
05/2014
5.0
pest control
  + -1 more
My experience with them was perfect. I am very happy with them. I am happy with the person that I have. I just think that they are a very professional company. I have been using them for about four months now.
Description of Work: Massey Services Inc. does termite control for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Betty F.
03/2014
5.0
landscaping, lawn service, lawn treatment, pest control
  + 2 more
I installed new sod in my yard in December of 2013 and hired Massy to maintain it. They have been out several times testing soil, fertilizing, and weed control. Lawn is looking great and I'm very glad I hired them. Performance has been great!
Description of Work: Annual Lawn Maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Stefanie B.
12/2013
5.0
lawn treatment, pest control, irrigation systems
  + 1 more
We have not always used them. They are more expensive but the quality of their work and professionalism is excellent. They do offer discounts if you use multiple services. I would highly recommend them to anyone. I call whenever I want them to come back. They will schedule it quickly and it is very easy.
Description of Work: They do our termite control, pest control, they do the sprinkler system, and they fertilize the lawn.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda L.
10/2013
5.0
lawn treatment, pest control
  + 0 more
They have always come on time and do an excellent job. Very professional
Description of Work: They do all our pest control and lawn treatments

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah K.
10/2013
5.0
lawn treatment, pest control
  + 0 more
They come out seven times a year to fertilize, control insects, aerate, and do whatever else needs to be done to keep my lawn beautiful and healthy. Their employees and professional, knowledgeable, punctual, and friendly. And my lawn looks great! I can not recommend them highly enough!
Description of Work: Massey GreenUp has been taking care of my front lawn for almost four years now, since I put down new sod.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Tina S.
09/2013
5.0
pest control
  + -1 more
I like them. I think they're very professional. I like the person who comes to my house. He's very personable. He's always available. If I have a question or if I see something that I'm worried about, I just call him and he comes right out. He's very reliable. I got him through my neighbor. He said that he'd be here between 10:00 and 11:00 this morning and he was here at 10:30.
Description of Work: I used Massey Services Incorporated for pest and termite control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Alberta H.
08/2013
5.0
lawn treatment
  + -1 more
They are very prompt when it comes to our lawn care needs. For years we had problems with fungus in our lawn because we have a special grass. When they started caring for a lawn we have had no issues and our lawn has look beautiful.
Description of Work: We have a contract Bi-Weekly Lawn Treatment and Fertilization Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Frank G.
07/2013
4.0
pest control
  + -1 more
Inspect and treat with fertilizer and lawn pest treatments.
Description of Work: Monthly service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$46

Michael W.
06/2013
5.0
pest control, lawn treatment
  + 0 more
The applications were timely. The technicians were professional. So far the results appear to be good.
Description of Work: They fertilized the lawn, they provided weed control for the lawn and pest control for the house and property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARCIA D.
06/2013
5.0
lawn service, pest control
  + 0 more
They did an amazing job. I plan on using them continuosly due to their phenomenal work.
Description of Work: They have come out to do our lawn and continue to. Since they did a great job I decided to use them for pest control and would see how that would go. They did a great job when it came to pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cara E.
04/2013
5.0
landscaping
  + -1 more
Kevin Smith did the work and did all of the work without supervision. Everything was done correctly and within 3 hours. He replaced 10 sprinkler heads and changed 3 additional sprinkler heads to drip irrigation. No surprises and excellent work!
Description of Work: My parents had not had their sprinkler system serviced for years. They are elderly. Jorge Castillo gave a good quote before doing the work. He recommended replacing some sprinkler heads that were inside bushes with a drip system. This seems like a good idea to save money and water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Melvin C.
09/2012
5.0
pest control
  + -1 more
They are really good. They have a great price, customer service, and do a great job. Their guarantee is the best offered in the businees. If they provide termite services and even a couple years down the road termite damage is found, they will cover costs for any termite damage. I highly recommend their services.
Description of Work: I hired them for pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

10 SW 49th Ave Bldg 2 Ste C&D, Ocala, FL 34474

my.masseyservices.com/locate.aspx?center=5

Service hours

Sunday:
8:00 AM - 2:00 PM
Monday:
6:00 AM - 9:00 PM
Tuesday:
6:00 AM - 9:00 PM
Wednesday:
6:00 AM - 9:00 PM
Thursday:
6:00 AM - 9:00 PM
Friday:
6:00 AM - 9:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Lawn Fertilization & Treatment,
Lawn and Yard Work,
Lawn Irrigation,
Landscaping,
Pavers and Hardscaping,
Mulch and Topsoil

FAQ

Massey Services Inc is currently rated 4.6 overall out of 5.

Sunday: 8:00 AM - 2:00 PM

Monday: 6:00 AM - 9:00 PM

Tuesday: 6:00 AM - 9:00 PM

Wednesday: 6:00 AM - 9:00 PM

Thursday: 6:00 AM - 9:00 PM

Friday: 6:00 AM - 9:00 PM

Saturday: 8:00 AM - 2:00 PM

Massey Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Massey Services Inc offers free project estimates.
Yes, Massey Services Inc offers eco-friendly accreditations.
No, Massey Services Inc does not offer a senior discount.
Yes, Massey Services Inc offers emergency services.
Yes, Massey Services Inc offers warranties.
Massey Services Inc offers the following services: Landscape, pest control & irrigation.
At this time we do not mow.

Contact information

10 SW 49th Ave Bldg 2 Ste C&D, Ocala, FL 34474

my.masseyservices.com/locate.aspx?center=5

Service hours

Sunday:
8:00 AM - 2:00 PM
Monday:
6:00 AM - 9:00 PM
Tuesday:
6:00 AM - 9:00 PM
Wednesday:
6:00 AM - 9:00 PM
Thursday:
6:00 AM - 9:00 PM
Friday:
6:00 AM - 9:00 PM
Saturday:
8:00 AM - 2:00 PM