Honda of Ocala new and used car dealer also maintain your car, truck, SUV, or van in a timely manner oil change, fuel injection, tire rotation, transmission & brake service.
The people are nice. If it's going to be really too long to do anything they will bring me home and then pick me up when they're done working on the car. They always have coffee available and sometimes when you're there in the morning they even give you breakfast. I haven't had any trouble with them at all. They talk to you and let you know what is going on & they have a seating place that you can watch television or movies. When they do an assessment they come in with the papers and tell you what's wrong with it & how much it's going to cost ahead of time so you're not shocked.
Description of Work: Recall work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Neal K.
11/2016
5.0
car sales
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
raymond H.
11/2016
5.0
auto painting
+ -1 more
The cost is part of what I get when I bought the car. They even give you breakfast and lunch, who wouldn't go there?
Description of Work: They did a protection for the paint on the car. They kind of redo or apply more paint once a year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Louise P.
03/2016
5.0
auto repair
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
judith V.
03/2016
5.0
auto repair
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Beatrice G.
02/2016
4.0
auto repair
+ -1 more
unknown
Description of Work: My Husband brings our vehicle to them sometimes. We’ve had both good and bad experiences with them.
Rating Category
Rating out of 5
Yes, I recommend this pro
Maria J.
01/2016
4.0
auto repair
+ -1 more
unknown
Description of Work: Car problems.Auto service
Rating Category
Rating out of 5
Yes, I recommend this pro
carole W.
08/2015
5.0
auto repair
+ -1 more
unknown
Description of Work: Oil change.
Rating Category
Rating out of 5
Yes, I recommend this pro
Al E.
07/2015
4.0
auto repair
+ -1 more
unknown
Description of Work: Auto service
Rating Category
Rating out of 5
Yes, I recommend this pro
laura M.
06/2014
5.0
auto repair
+ -1 more
Excellent!!!!!!!!!! The customer service by everyone that I came in contact with was perfect. I was treated to lunch and had a manicure while I waited! How spoiled was I!! They supported the community by having a blood drive at their facility. The prices are listed right up front.
Description of Work: New keys programmed and master window part
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Wayne B.
04/2014
4.0
car sales
+ -1 more
They were very accomodating. Though I did not buy a car
Description of Work: I contacted them to purchase a used car.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
George F.
02/2014
5.0
auto repair
+ -1 more
Went very well and they did what they said! On time!
Description of Work: Scheduled maintence 150k miles.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Lisa K.
09/2013
5.0
car sales
+ -1 more
I have purchased 3 new cars from Honda of Ocala and have always been very happy with the experience. The staff is responsive and knowledgable. Any time I had an issue, I was able to meet directly with the General Manager and have my situation resolved.
Description of Work: I am writing a review for new car sales.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Honda of Ocala
Dear [member name removed], Thank you for taking the time to let us know of your satisfaction with the service you receive at our dealership. We hold ourselves to high customer service standards, and it is always good to know when we are making the grade. Your continued business is greatly appreciated, and we look forward to meeting you with the same quality service in the future. Thank you again, and keep us up to date on how everything is going on Facebook and Twitter. All the best, Steve Hoggle GM
Charlee N.
09/2013
4.0
auto repair
+ -1 more
We went in for a basic oil change for a Honda Accord that we did not buy from them, but somehow got on their mailing list and received a coupon for an oil change. It seems like a good idea to get our oil change done at a Honda dealership instead of a quick change place. While waiting for the oil change to be completed, we were called up and asked to go back and look at some 'issues' they had found with the car. It seemed to me that every single one of the issues was an upsell item, or was a 'suggested' replacement. But what was most upsetting was that they had actually taken parts off of the car and in the engine compartment in order to show us these items that needed our 'attention'. We had to wait longer after that for them to put everything back together again. Was just very unprofessional. All we wanted was an oil change.
Description of Work: Went in for a basic oil change on a Honda Accord.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$50
Response from Honda of Ocala
Dear [member name removed], In order to ensure that we let every vehicle leaves in top condition, we take extra steps to check all necessary parts. This, however, added time to your trip and we apologize that you feel your experience was less than perfect. It is not our goal to make customers feel like they are being up-sold, nor to create an environment in which the customer does not feel respected and comfortable. We thank you for taking to time to point out your concerns as we may move forward with positive changes in mind. If you have any further issues, feel free to contact us directly so that we may reach an appropriate resolution. Sincerely, Steve Hoggle – GM, shoggle@hondaofocala.com, (352) 867-1900
FRANCIS M.
06/2013
5.0
car sales, auto repair
+ 0 more
They are absolutely fantastic. They have a television in the waiting room and a little corner of the room is like a little diner. If I take my car in the morning I can have breakfast there. Also, on Tuesday mornings I can have my nails done. It is a very nice dealership. We got a very good deal on the new car purchase.
Description of Work: We bought a new car from Honda of Ocala and also use them for auto service. The last time we were there we went in to check on something on our old car and came out with a new car.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Sandra R.
10/2012
5.0
car sales, auto repair
+ 0 more
Very satified even under new new mgt, good service derparmnt, price competitve new cars, service depert makes up for it
Description of Work: I have been buying form them sicne 1990
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Honda of Ocala
Thanks for the great review, Customer! We love to hear it from our loyal customers. Our team strives to provide excellent customer service each and every day, and we look forward to working with you again soon. Be sure to follow us on Twitter and Facebook for exclusive offers and coupons. Regards, Steve Hoggle General Manager shoggle@hondaofocala.com
Arthur B.
06/2012
3.0
auto repair
+ -1 more
My engine light wouldn't go out, and it is still on even after I went there three times. I have nothing good to say about them and I will not use them again.
Description of Work: Honda of Ocala did warranty work and an oil change for a brand new car.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
$50
Wolfgang P.
06/2012
5.0
auto repair, car sales
+ 0 more
Timely work, performed w/o errors, reasonable costPurrchase was efficiently handled, low pressure, pricing was fair, staff was forthright, delivery was timely as promised
Description of Work: Purchased vehicle, service on exisiting vehicle
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,000
Response from Honda of Ocala
Thanks Member, please stop by and ask for myself, Steven Hoggle. I am the General Sales Manager and would like to meet you and purchase you lunch in our Cafe for posting such nice comments. Thank you for taking time to do so and I look forward to meeting you.
Yvette P C.
06/2012
5.0
auto repair
+ -1 more
Their service is number one. They are on time and I sometimes get my car back and it is cleaner than when I give it to them. A lot of times when I bring my car in they will fix other problems they find and most of the time it is no charge.
Description of Work: I went to Honda of Ocala last for an oil change and a tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Honda of Ocala
Glad to hear! We strive at Honda of Ocala to provide service done right the first time and in a timely matter. Thanks for your post and please stop by and ask for me, Steven Hoggle. I would love to buy you lunch in our cafe for taking the time to post your comments.
Bill S.
04/2012
3.0
car sales
+ -1 more
Purchased a new Honda Civic in May 2011. Honda of Ocala did not give me satisfaction so I wnet to Gainesville Honda instead.
Description of Work: Purchased a new Honda Civic in May 2011. Honda of Ocala did not give me satisfaction so I went to Gainesville Honda instead.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0
$18,000
Response from Honda of Ocala
Member, I am truly sorry that we were unable to satisfy your automotive needs and deliver you a new Civic. It is certainly not our intention to have anyone leave upset even if we cannot agree on numbers. Please accept my sincere apology on behalf of my staff, and if you would please stop in and see me, Steven Hoggle for a complimentary oil and filter change as my way of saying sorry. Again I am sorry we did not deliver complete customer satisfaction on your car deal.
Sally T.
03/2012
5.0
auto repair
+ -1 more
They are excellent for car service. If you do not need it, they will tell you do not need it. I asked for a particular service, and they said I did not need that service, and it saved me hundreds of dollars. They offer a free lunch and big TV in the waiting room. They also have computers for the customers to use and manicures on certain days.
Description of Work: They repaired my brakes for me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Honda of Ocala
Member, Thanks for your kind words, we try to make it a pleasant experience when you come in for service. Please next time you are in ask for me, Steven Hoggle so I can meet you and give you a complimentary gift for taking the time to post such a nice message.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Auto Service,
Auto Sales,
Auto Painting,
Window Treatments,
Water & Smoke Damage,
Auto Transmission
FAQ
Honda of Ocala is currently rated 4.6 overall out of 5.
Sunday: 12:00 PM - 6:00 PM
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: 9:00 AM - 8:00 PM
Honda of Ocala accepts the following forms of payment: American Express,Discover,Financing Available,MasterCard,Visa
No, Honda of Ocala does not offer free project estimates.
No, Honda of Ocala does not offer eco-friendly accreditations.
No, Honda of Ocala does not offer a senior discount.
No, Honda of Ocala does not offer emergency services.
Yes, Honda of Ocala offers warranties.
Honda of Ocala offers the following services: Honda of Ocala new and used car dealer also maintain your car, truck, SUV, or van in a timely manner oil change, fuel injection, tire rotation, transmission & brake service.