I was most pleased with Phillip, the service tech. who repaired my microwave. Not only did he repair my microwave, but also repaired my refrigerator on the same call. He also gave me great advice regarding my appliances for future reference. His knowledge was remarkable. Without question, I would hire Goldman Appliances again, especially Phillip. I wouldn't even bother to check out anyone else. They are now in my speed dial.
Description of Work: Repair of built in microwave and refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard S.
10/2018
5.0
appliance repair
+ -1 more
Washer was leaking small amount of water from the rear. Called Goldman Appliances. Mike came out and diagnosed problem as leaking cold water inlet valve. He ordered new part and said it would take 2 days to get the part. On the 3rd day I called and the office said they got the part in the night before and made a new appointment to install the part in 2 days. Mike called before he arrived and replaced the part in 10 minutes. Problem solved.
Description of Work: Diagnosed problem ordered part and repaired within a week.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155.04
sandra L.
03/2018
5.0
appliance repair, small appliance repair
+ 0 more
Immediatly knew what was wrong with microwave and fixed it. Others we called wouldn't even come to the house to look at it. Found issue with oven..waiting on back ordered part. Definitely recommend them.
Description of Work: Service on microwave and oven
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cheryl H.
10/2017
5.0
appliance repair
+ -1 more
The technician put a new belt on the dryer and it has worked perfectly since then. He arrived at the promised time, went right to work and was knowledgeable and pleasant to work with. I would hire this company again if needed.
Description of Work: My electric dryer was used incorrectly and I immediately knew I made a mistake.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$101.54
pat C.
07/2017
5.0
appliance repair
+ -1 more
Technician came on time, clean cut, friendly on a professional level, nonthreatening. Took one moment and knew that old machine was beyond repair.
Description of Work: Washing machine needed repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gene T.
06/2017
5.0
appliance repair
+ -1 more
He was very honest, and told me I could replace it more economically than he could fix it
Description of Work: I needed a dishwasher serviced, as it was not working
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Goldman Appliances Inc
Thank you for your kind review Mr. [Member Name Removed], we appreciate you! We are grateful to be serving Marion County !!
Kenny T.
06/2017
5.0
appliance repair
+ -1 more
The tech was very honest telling me the repair would be expensive and may not last
Description of Work: Refrigerator repair
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Goldman Appliances Inc
Thank you Mr. [Member Name Removed] for your kind words. We have been serving Marion County since 1905 and appreciate the opportunity to take care of your appliance needs.
Mike G.
05/2017
1.0
appliance repair
+ -1 more
Goldman, not so well. On my end, the microwave was repaired and is working just fine. The cost of the parts required were $12 + shipping ($6) and it took about 1/2 hr to repair.
Description of Work: Wanted work done on a LG microwave and the office indicated a tech would contact us that afternoon before 6 PM-they never did. I phoned the next day and was told the tech would contact us during the day, again they never did. Just as well, I purchased the necessary parts from an on line distributor and repaired the microwave myself. As an additional point of information LG help line is useless.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Goldman Appliances Inc
The technicians are out working from 7 a.m. - 5 p.m....We apologize that we did not call you quick enough to give you free technical advice. You never wanted a service call, only free advice on how to repair your microwave. In addition, we have no control over LG help lines.
Trey J.
05/2017
1.0
appliance repair
+ -1 more
Since I can't get them come even for extra fees, not well.
Description of Work: Called to see if they could service a failed deep freezer and was told it would be a week to get to me. The only service emergent issues "in town", I live 20miles away and they didn't offer a price upcharge for the distance etc. We've been using them for 30+ years but I guess you only call now if you live in a 5-mile radius.
Rating Category
Rating out of 5
responsiveness
1.0
Response from Goldman Appliances Inc
Our "no cool" policy is for in town calls due to our technicians being prescheduled all day and we cannot accomodate same day emergency service for residences that are 20+ miles away. Sometimes we are close enough to the out of town area and we can get to it but our prescheduled customers are priority. We apologize that we were unable to repair your deep freezer that same day although you were offered an appointment the next day and refused.
Douglas T.
04/2017
5.0
appliance repair
+ -1 more
Everything is working fine. Mike was persistent in trying to get the machine working.
Description of Work: Our washing machine would not go into the rinse cycle properly. Mike analyzed the problem immediately stating that the computer board was bad. He ordered a new one and about 10 days he returned and installed the new board. The next time my wife did the wash the original problem returned. We called Mike to tell him the new board didn't solve the problem. He came out and reinstalled the original board and said he would order another new board. He then installed the next new board. This time when my wife did the washing everything worked.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Goldman Appliances Inc
Thank you for your kind words Mr. [Member Name Removed]. We appreciate the opportunity and are grateful to be serving Marion County since 1905.
Anne B.
04/2017
5.0
appliance repair
+ -1 more
Fine, they said it was humidity causing ice buildup.
Description of Work: Check refrigerator functions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from Goldman Appliances Inc
Thank you, Ms. [Member Name Removed], for your kind words and rating. We appreciate the opportunity and are grateful to be serving Marion County since 1905.
Melody D.
11/2016
4.0
appliance repair
+ -1 more
It took a bit longer for the seals to be ordered and received, but it was not critical issue. The service person was on time, called before coming as promised, and was very thorough, tidy, and explained and showed me what I could do myself if ever needed. That was greatly appreciated.
Description of Work: Seals replaced on refrigerator doors.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Goldman Appliances Inc
Thank you Ms. [Member Name Removed] for your review. We appreciate the opportunity and are grateful to be serving Marion County since 1905.
Chris C.
10/2016
5.0
appliance repair
+ -1 more
Dryer working at optimal capacity now. Very satisfied
Description of Work: Dryer vent cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Goldman Appliances Inc
Thank you so much for your kind review. We appreciate the opportunity and are grateful to be able to serve Marion County since 1905.
Dawn L.
09/2016
5.0
appliance repair
+ -1 more
Philip was right on time, quick, and explained exactly what was wrong and what he did to fix it. He also advised what to do if the fridge went out again, as it was over 10 years old. Very much appreciated the honesty and professionalism. Will call on again.
Description of Work: Refrigerator quite working
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
Response from Goldman Appliances Inc
Thank you so much for your kind review. We appreciate the opportunity and are grateful to be serving Marion County since 1905.
Mary Z.
06/2016
5.0
appliance repair
+ -1 more
Mike called and arrived early. He was very knowledgeable and replaced the gasket in a short time. Also, he cleaned up and took the old gasket with him. We were very pleased, he did an amazing job! We would definitely use this company again and refer them to our friends.
Description of Work: replaced the gasket on our refrigerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Goldman Appliances Inc
Thank you for your kind words and review. We appreciate our customers and are grateful to be able to service Marion County !!
Kathleen P.
04/2016
5.0
appliance repair
+ -1 more
The repairman came out the same day I called. He was able to replace the motor with the parts he had on his truck. He was very polite and efficient. We would certainly use the again!
Description of Work: Repaired refrigerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$137
Response from Goldman Appliances Inc
Thank you Ms. [Member Name Removed], It was a pleasure to meet you and we are happy we were able to take care of your appliance repair needs. Sincerely, Goldman Appliances, Inc.
Mary Z.
08/2015
5.0
appliance repair
+ -1 more
Mr. Goldman found that the problem with our refrigerator was a cup that was blocking the vent. He also checked the motor and moved it slightly. We were very pleased and now the refrigerator is not as noisy. He only charged for the service call and even gave us a discount.!!
Description of Work: Mr. Goldman and found out was wrong with our refrigerator. We called and he came out right away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$52
Response from Goldman Appliances Inc
Thank you for your kind review. We appreciate the opportunity and are grateful to be able to service Marion County since 1905.
Marjorie A.
11/2014
2.0
appliance repair
+ -1 more
The repairman discovered that the thermostat was broken. He remarked that the part was expensive, around $130, and that his company would order the part and let us know when it got in. After a week with no word from Goldman, we called. We were told the part was back ordered and wouldn't be in for a couple of weeks. After a month with no word, we starting calling weekly. We were consistently told the part was back ordered. After two months, when we were told to expect another 2 week delay, we decided to call ULine directly. The part was in stock, and had always been in stock. The cost was $30. ULine sent the part which arrived the following day. We contacted a different company (MD Appliance Service) to Install the part and they came the next day. We were very pleased with MD Appliance. How is it that Goldman could not acquire the part, when we had it delivered to our door in less than 24 hours? A repair that should have taken 48 hours dragged out to over two months. I also wonder if in fact we would have been charged $130 for a part that cost $30.
Description of Work: Diagnosed the reason our ULine under counter refrigerator was no longer cooling. The thermostat was no longer working.
Rating Category
Rating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$75
Mike G.
09/2014
5.0
appliance repair
+ -1 more
We requested service from another provider and they never showed up for a scheduled appointment. Then requested Lowes to setup another appointment with a different provider (Goldman). Tech showed up on time and made the necessary repairs. I would definitely recommend them.
Description of Work: Repaired a Whirlpool microwave
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
gila D.
08/2014
5.0
appliance repair
+ -1 more
Replace defective parts, give thorough explanations on taking care of and maximizing use of dishwasher, like cleaning filter regularly. Dishwasher works perfectly now!
Description of Work: Fix dishwasher
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patti D.
05/2014
4.0
appliance repair
+ -1 more
They arrived on time and they repaired the problem with out any hesitation.
Description of Work: They repaired a washing machine for the spin cycle.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$175
Maureen C.
05/2014
5.0
appliance repair
+ -1 more
Mike quickly determined the dishwasher had a broken pump. He said he could repair it but it would cost almost as much as a new one. We really appreciated his honestly. He also taught us a lot about appliances and how many crooks there are in the business of making them. He shorten the vent hose on our dryer and cleaned it out. It works better but not great. He said it might need a new filament. He said the washer and refrigerator were fine. Because we had the Angie's list discount, he only charged us $50.00, a real bargain. Thanks Mike!
Description of Work: Went over our dishwasher, washer and dryer to determine if they worked properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Henry M.
03/2014
5.0
appliance repair
+ -1 more
I emailed for advice. They responded, that it would not be worth fixing. So, I took their advice and disposed of the item.
Description of Work: Small refregerator
Rating Category
Rating out of 5
responsiveness
5.0
Yes, I recommend this pro
John F.
10/2013
5.0
appliance repair
+ -1 more
Excellent! Goldman Appliances did an outstanding job! Would definitely recommend! The lady who set the service appointment was very professional and friendly. The technician called ahead of time and arrived within the appointment window. He was very friendly, professional and clean in appearance. He went right to work, performed the repair as we requested. Our eight year-old dryer works as good as new and the charge was less than expected. Great service!
Description of Work: The provider repaired our GE dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
Rudy D.
09/2013
5.0
appliance repair
+ -1 more
Mike came early, took about 10 minutes to replace the switch, and did a professional job.
Description of Work: Replaced a door switch that was broken, preventing the dryer from operating.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair
FAQ
Goldman Appliances Inc is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 2:00 PM
Saturday: Closed
Goldman Appliances Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Goldman Appliances Inc does not offer free project estimates.
No, Goldman Appliances Inc does not offer eco-friendly accreditations.
No, Goldman Appliances Inc does not offer a senior discount.
No, Goldman Appliances Inc does not offer emergency services.
Yes, Goldman Appliances Inc offers warranties.
Goldman Appliances Inc offers the following services: Appliance sales & service.
Hot Water Heaters, Air Conditioners, Small Appliances.