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Geek Squad - Best Buy

Appliance Sales and Installation, Stereo and Home Theater Systems, TV Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

30 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.36 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
17%
1
17%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.5
responsiveness
4.3
punctuality
4.3
Showing 1-6 of 6 reviews

Linda K.
03/2016
1.0
appliance sales
  + -1 more
unknown
Description of Work: Never showed up for original appointment date. Delayed appointment for 2 weeks; delayed it at last minute for another week. Unbelieveable.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


JANE ANN B.
01/2016
5.0
appliance sales, computer repair
  + 0 more
It went well. The Geek tech explained as he performed the tasks. Pleasant, courteous, knowledgeable. Answered all our questions. Money and time well spent.
Description of Work: Connected new router to smart house system. Connected two printers and two computers to said system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

heidi N.
09/2015
5.0
home theater design, tv sales
  + 0 more
Great, beautiful work, cleaned up, worked quietly. Patiently explained remote operation. Asked exactly where we wanted things and they were exactly in that location.
Description of Work: Hang 2 tvs and shelves on wall, conceal wires, program 3 universal remotes

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

george a T.
05/2015
5.0
home theater design
  + -1 more
The geek squad called and said they would be at our house and was prompt and well equipped for doing his job. ( Jonathan)
Description of Work: Hooked up TV.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Daphne W.
06/2014
2.0
appliance sales
  + -1 more
It took Best Buy a month to get a gas stove installed in our house. One mess up after another. It was one screw-up after another. They would cancel appointments or they would not have all the parts with them when they came. This went on for a month. It finally got installed this morning. But the communication, the administration and the record keeping were a disaster. It was such a mess-up that our $1,100 stove cost us less than $500. They kept apologizing and taking another hundred dollars off the price. It was a terrible, terrible mess-up. I'm 75 years old and I've never had a major company treat me so shabbily. It was just awful. The price was fair. I don't have a problem with that. I have no problem with the quality of the product. It's excellent.
Description of Work: They took out an electric stove and installed a new gas stove.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro

Lillian L.
09/2013
5.0
appliance sales
  + -1 more
The staff was excellent, great customer service. When he couldn't find the stove in the warehouse, offered me a discount on the floor model above the already sale price, excellent!
Description of Work: Sold me a stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

    Contact information

    2499 SW 27TH AVE, Ocala, FL 34471

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Stereo and Home Theater Systems,
    TV Sales,
    Computer Repair,
    Computer Sales,
    TV Repair,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 4.3 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    2499 SW 27TH AVE, Ocala, FL 34471

    www.geeksquad.com/repair