Family's Choice Electrical Repair

Called Family's Choice Electrical Repair to fix a lamppost that had stopped working. they arrived as scheduled (after several others declined the job for one reason or another) which was appreciated, but pricing presented by their electrician was unclear and the troubleshooting he performed only confirmed the problem was exactly what i had told him before any troubleshooting had started... $500... then additional $1500 for lamppost repair... $2k just seems an extremely high cost for the job. I acknowledge trenching a new line was not easy & took time, but the price charged seems very high. $200 of troubleshoot fee was applied to repair cost ($1500 was after discount!); think they should have at least applied entire $500 to repair cost... when i asked for an additional discount, i was told they couldn't go any lower with the charges... really??? They got the job done, but wouldn't recommend them because of their pricing; especially not to seniors on a fixed budget. Advise getting quotes from other electricians.

He got out here and he wanted $300 to change a light fixture. I was expecting to get my money back but I never did.

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Things went generally well. They are very nice men, very polite and he was willing to explain everything that he did. The only thing, I misunderstood the advertisement because it said service and 7-point checkup. I didn't understand that 7-point check up. I showed him a light fixture in one of the bedrooms that was turning off and on by itself and my husband and I couldn't figure out what it was. He was able to figure it out. One of those newer type long term bulbs was going bad. It just didn't go out like the regular bulbs and just stop working, it was going bad so it slowly goes bad. So it would go off and on slowly before it finally goes bad. He was able to figure that out and he told me to change the light bulb and it solved the problem. He charged me for it besides what I had already paid online. So I didn't know that that's what was going to happen. It was just one light fixture and he charged me $89 for that. I thought that was a bit outrageous because there was nothing wrong with it to begin with. He was very good at explaining everything he did. He was very professional but as far as price I was not impressed.

The Owner came and did some wiring and replaced some connectors. It's working fine. He spent about 1 hour and told me there was no charge for this service. How many other Companies would do that? I don't believe there would be very many. I would use this CO. again, if I ever need electrical work done. They do good work and they are honest.

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They came out and did the work and it looks beautiful. A little more costly than anticipated but we do like the look that it gives our home at night.

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Very professional and helpful. Did all we hired them to do, plus some. Would definitely recommend and use again.

He arrived, examined the outlet and switch and the electric box. Then made the necessary repairs. He was done within the hour.

I ended up not needing the service and requested a Big Deal refund. They were very responsive I have no issues with the service provider.

Two light fixtures to be installed. One to swap out in foyer, other one was an under counter light installed in laundry room. Saved money on call, but price of work was outrageous.

the company scheduled a date and time for doing the work for us and our neighbor last week. several hours after the proposed time, provider's rep called to say they are running late and rescheduled for monday, today, 3/2 between 12-3. about 3 30 we received a phone call from provider telling us that they are 'running late' and perhaps they could come at 5 to give an estimate. they also called on friday afternoon, while we were out asking if they could come (but we weren't at home...). when we spoke to them the first time we contracted for doing the work, and not for giving an estimate. the proposed work, hardwiring to fire alarms in the garage and attic as well as changing out the fan in the bathroom for a heater/fan would take several hours as well as wiring several alarms in our neighbor's house, work which would take several hours. we told them that we contacted then after referral by you, and that we would let you know that this is what had happened. we cancelled this provider and have contacted another company. hopefully this will work out.

They come on time, professional, and no hidden surprises.

The electrician arrived promptly the next day. Very pleasant and professional. This was very good service.

I feel I was overcharged. I asked that four sprinkler heads be replaced and was quoted $185.00. After my research I became aware this was overpriced.

I was very excited to have them in my home because they were so professional. He fixed the problem quickly and didn't try to sell me on items I didn't need. He did such a great job, I'm going to have him back out for additional work.

It went very well. They are very nice people, they’re very professional, and they know what they’re doing. I intend on using them in the future. It is an excellent company. I never met people, especially guys, that are so nice. Their prices are very reasonable. I need more work done so I’ll be calling them soon.

They were very prompt and very professional. They were quick to respond and we’ve used them many, many times. He came right out and fixed it. I would recommend him to anyone and he is cheaper than anybody else. He does an excellent job.