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Aces Drain

Plumbing, Drain Cleaning, Water Filtration and Softening,

About us

Independent State Certified Plumbing Contractor.

Business highlights

19 years of trusted experience

Services we offer

• Plumbing • Drain cleaning • Remodeling • Re-piping • Water heaters • Water softeners • Sewer lines

Services we don't offer

New Construction

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.892 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
2%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 92 reviews

Dorothy R.
04/2020
1.0
plumbing
  + -1 more
It didn't!! Have not received a phone call from them to set appointment. Was I supposed to call them?
Description of Work: Move and reinstall washer and drier from garage to inside kitchen hall.
Rating CategoryRating out of 5

pamela J.
03/2020
5.0
plumbing
  + -1 more
professional job, would hire them again.
Description of Work: they fixed a leak in a toilet and replaced the flapper mechanism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George C.
03/2020
5.0
plumbing
  + -1 more
It went very well. Dave came to install the toilet, but it arrived broken, so I had to have him come back again when the replacement toilet came. The company that delivered the toilet was not associated with Aces. But Joanne at Aces handled the rescheduling with no problem. The installation went perfectly and Dave did an excellent job. I am very happy with their service and would rehire them if I needed other plumbing work.
Description of Work: Install a new toilet and repair a leak under my kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Alan S.
03/2020
5.0
plumbing
  + -1 more
Excellent work, completed sooner than expected and price was great
Description of Work: Main water line replaced
Rating CategoryRating out of 5
Yes, I recommend this pro

John R.
09/2019
5.0
plumbing, drain cleaning
  + 0 more
Fixed, did a good job. Price too high for 1 hours work and almost no new parts. I would use their services again if the price was more reasonable
Description of Work: Toilet- new plunger

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Ron N.
08/2019
2.0
plumbing
  + -1 more
Original call showed excellent service. However, had a real emergency a month later, called them and had to leave a message. Never received a call back. Tried two more times as the day progressed and had to leave a message, again, no response so had to call a different company and they were here within the hour. I will never consider another call to Aces Drain.
Description of Work: Original, replace faucet assemblies in bath and kitchen. Kitchen unit proved to be defective and they quickly came back to fix the problem.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
1.0
punctuality
3.0

$150

Donald B.
07/2019
5.0
plumbing
  + -1 more
Great. Very professional. Finished faster than anticipated and lowered price accordingly.
Description of Work: Kitchen faucet installation and disposal reinstall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

MARILYN L.
08/2018
5.0
plumbing
  + -1 more
Wonderfully well!! I had lost a cleaning apparatus in toilet drain---"Ace's came out the next morning early and within 15 mins, he was done and all went well. This is one of the most reliable, capable and friendly and fair service companies in this city. I will always call them with any plumbing issues.
Description of Work: toilet clogged

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ed W.
07/2018
5.0
plumbing, water heater repair
  + 0 more
Very professional, easy to talk to. I could not ask for a better experience
Description of Work: replace waterheater, stops in kitchen and bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Kathleen G.
05/2018
5.0
plumbing, drain cleaning
  + 0 more
Brian was very helpful, very easy to work with and we would recommend and hire him again.
Description of Work: Toilet drain issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David M.
04/2018
5.0
plumbing
  + -1 more
Great. Knowledgeable resource. Great personality. And it was at the end of the day.
Description of Work: Washers and aerators replaced. And advice given.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Angie S.
03/2018
5.0
plumbing
  + -1 more
Fixed in no time at all. Very friendly and professional. Two very nice guys. Arrived within 40 minutes of call.
Description of Work: Unplug garbage disposal and drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mary R.
01/2018
4.0
plumbing
  + -1 more
First guy who came out basically just used used a plunger, adjusted the chain, and told me to change toilet paper to something thinner. Left a flooded floor. Within half an hour the toilet was running again (and overflowing). Called the office and the owner came out immediately. He replaced a part and cleaned the flooded floor with his shop vac. Have had no problems since. The only reason I didn't give an all A's rating is because of the first guy.
Description of Work: Toilet would not stop running and the tank was overflowing.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Cheryl B.
10/2016
5.0
excavators, plumbing
  + 0 more
I can always depend on ACES Drain to take care of any plumbing problems. It turned out that my garbage disposal had a crack in it and needed to be replaced. Brian had a replacement disposal in his truck and installed a new one. I highly recommend ACE Drain plumbing service. If you call them, you won't be disappointed.
Description of Work: I had a water leak under my kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$182

Helen M.
02/2016
5.0
plumbing
  + -1 more
Greg arrived on time. Was very professional & polite. Repair was done quickly & price was reasonable.
Description of Work: Repaired leaking toilet & installed new Mansfield ring & fluidmaster.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Alan & Patricia S.
01/2016
1.0
plumbing
  + -1 more
Damaged our kitchen sink. They advertise that they have a senior discount. My husband and I are 65 and older. We asked for senior discount and were denied a senior discount. Had an appointment for Thursday they called and changed it to Friday. Thought their prices were a little steep. Plumber left cigarette but on our driveway.
Description of Work: Replaced kitchen faucet (labor only). Replaced bathroom faucet (labor only)

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$225

Response from Aces Drain
Services provided on 1/29/2016. Plumbing installed 1 kitchen sink, sink faucet and 2 lavatory faucets. On 2/1/2016 The homeowner posted a complaint stating the plumber had scratched her kitchen sink. As soon as I was made aware of the problem I went to the members' home to inspect the damage. After a close examination it was obvious the damage was caused by a hot pan being placed in the kitchen sink. The melted circular patterns are exactly what I have seen before when others have made the same mistake. I respect her belief in her daughter stating she did not cause the damage but a hot pan is the only way this damage could have been caused.

Donna J.
01/2016
5.0
plumbing
  + -1 more
I thought my sink faucet was going bad and leaking occasionally. Mr Meeker came, looked at it and said it most likely was some dirt in the faucet line that was causing the leaking and has resolved itself. How many service providers will come and tell you, you don't need anything done and then not even charge you for the visit? Well that is what happened for me. In addition he gave me great advice on when I need to replace the whole faucet and I guarantee you he will be doing the job when the time comes.
Description of Work: Gave me great advice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna J.
11/2015
5.0
plumbing
  + -1 more
hot water faucet down to a trickle, he came and replaced the turn off valve and back washed the line because the washer had crumbled and was in the line. Checked other faucets to be sure problem was only in kitchen. Afterward he made sure there was no leak, cleaned the area he was working in and left it as before he arrived. I was totally impressed with his knowledge of the problem and how well he worked at fixing it. First time customer, but he is now my "go to" plumber.
Description of Work: replaced the turn off valve and back washed the line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Harry B.
11/2015
5.0
plumbing, drain cleaning
  + 0 more
Called them at 9:15 am, they said they would be there 10:30 - 22:30 am. They arrived at 10:30, done at 11:15.
Description of Work: Cleared clogged drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

James A.
10/2015
5.0
plumbing, water heater repair
  + 0 more
Called on Wednesday, plumber came that afternoon, the work was performed the next day. Everything went well except for a defective coupling that leaked when the water was turned on. Plumber replaced that and all was well. All in all a painless experience. Would use again.
Description of Work: Replaced water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

J S.
08/2015
5.0
plumbing, water softeners
  + 0 more
Brian was on time, pleasant, professional, and cleaned up after himself thoroughly. He gave us an estimate for time and actually finished faster than estimated. When some of the items we purchased at Lowe's for him to install wouldn't work for our purposes, he was well-prepared with supplies on his truck and didn't open our packages, so that we could return them for a full refund. He checked out our water softener and could have sold us a new one, as we thought it was not working. It turned out to be a valve that was left in the wrong position by the previous service person (not from Aces Drain), and the softener functions perfectly now. For our peace of mind re the functionality of the softener, he referred us to a company that does free water quality testing and we confirmed with them that the softener is working. Very honest of Brian, because we did think we were going to have to buy a new unit.
Description of Work: Replaced a bathroom sink, kitchen faucet handset and 2 bathroom faucet handsets; checked out/troubleshot water softener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Fred M.
06/2015
5.0
plumbing, water softeners
  + 0 more
I called yesterday and Brian came this morning. He determined what was needed and then went to his supplier to get a new seal to repair the ByPass valve as that would be a lot cheaper than replacing the entire valve. While here he also gave me help with replacing a water filter. Brian is very professional, friendly and charges a fair price. I will definitely use Aces Drain for future plumbing needs.
Description of Work: Installed new seal in ByPass valve for softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86.5

Arno P.
05/2015
5.0
plumbing, drain cleaning
  + 0 more
Aces quickly responded to our call, scheduling the same day, actually arriving 30 mins early. Called to say they could be early if that was acceptable. Quickly assessed situation, completed the work and departed with one happy customer. We were very pleased. We found Aces via Angie's list and I will say the previous reviews help in our decision.
Description of Work: Clogged drain, bath, toilet, washer all stopped. Quick response, snaked and all systems go.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Tracy E.
05/2015
5.0
plumbing, drain pipe
  + 0 more
Very professional. I am Very happy with the service and everything works correctly now. No leaks.
Description of Work: replaced second floor shower drain and replace to shut off valve under bathroom sink/vanity and repaired water leak/water supply leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Carolyn W.
05/2015
5.0
plumbing
  + -1 more
This company is absolutely the best. They are professional, proficient in their work, courteous, caring, always made sure that we had water at the end of the day (knowing that they would have to come back the next day). They are the best company we have seen. We are so glad that we chose them and would recommend them to anyone.
Description of Work: Replumb entire house and install sink & faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Contact information

2400 South East 38th Street, Ocala, FL 34480


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Filtration and Softening,
Water Heaters,
Drain Pipe Installation,
Excavating,
Sewer Cleaning,
Solar Panels

FAQ

Aces Drain is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Aces Drain accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Aces Drain does not offer free project estimates.
No, Aces Drain does not offer eco-friendly accreditations.
No, Aces Drain does not offer a senior discount.
No, Aces Drain does not offer emergency services.
Yes, Aces Drain offers warranties.
Aces Drain offers the following services: • Plumbing • Drain cleaning • Remodeling • Re-piping • Water heaters • Water softeners • Sewer lines
New Construction

Contact information

2400 South East 38th Street, Ocala, FL 34480


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed