Romans Service LLC Cooling & Heating

Roman’s replaced the HVAC unit in the house I am renting. They reused bad parts from the old install instead of doing the right thing. The unit was not installed according to code or the manual and the condensate p trap was not installed. The unit isn’t level. The duct sealant they used molded, there is bacteria in the condensate drain. My wife and I got very ill (my wife is still ill) and had been on 3 rounds of antibiotics and two rounds of steroids due to respiratory problems. Romans provided a response to the property manager that didn’t address the problem or my wife’s illness or my illness. In addition this unit and the heat pump was installed brand new 1 year ago. They were supposed to do two complimentary inspections 6 months and a year and only did one. Despite this unit continuing to clog since install, they now want the owners to foot the bill for their shoddy work. In addition they damaged the A coil when installing. If anyone knows a good attorney, please PM me.

Installation went smoothly. Worker was very efficient and did a great job.

Very efficient!

perfect - great people working for them - great communication - better pricing to your wallet this company is a 1000% better than Veterans Air - communication is better, pricing is thousands of dollars better.

I so appreciate constant contact with a company and their willingness to answer questions. Extremely friendly, knowledgable and helpful from the owners to the installers and in between. I would like to particularly give a shout out to the 2 young men that installed both air conditions in the brutal heat and long hours. Super helpful, ,knowledgable, trustworthy , and friendly and cleaned up their mess!!!! I know if there is ever an issue I can call and they’ll help me resolve the problem promptly. I recommend this company!!!!

They did excellent work, very pleased with them and would recommend them

The associate showed up at our home with no appointment. Which was totally unprofessional.

First class service. They were great all services were done professionally and in a timely manner.

Very good and on time

Wonderful experience. Wonderful Company

I called them and they called right back. I didn't end up using them because I already hired somebody else. I just wanted to let you know that they were very efficient.