Quality Tv Sales And Service

Alex brought new smart TV, took out old 20 year old analog TV. Did all the setup, perfect job! I am so pleased. He is a pro! Answered any questions I had.

They did their best to help but was unable to.....

Very well and I would call them again.

My wife was really happy with the recent service. She figured as it was a holiday, and Christmas was a few days away, that we were doomed not to have TV in the great room until well into the new year. She was both pleased and impressed that Quality TV didn’t just blow us off; but was actually here in the house fixing our TV two days before Christmas. Where else are you going to find that kind of service.

GREAT. I am not a trusting person. Patrick was fantastic. He explained everything to me. What were the possibilities of problems and the cost of each. Patrick was a true professional. Highly recommend.

They kept the TV for a month. They would not give us an estimate for the repair until it was complete. They claimed they got defective parts twice, and each time had to wait for the parts to be delivered, they did not keep them in stock. They refused to have the part overnights and absorb the cost, even after keeping the TV fir an unreasonable amount of time.

Mike came out first and did a free estimate. Not knowing what he would encounter when he went into the attic, he estimated an entire day of work. When he actually did the work, he worked so fast and so efficiently that He was able to finish in about 3/4 the time, saving me several hundred dollars. I have had a home theater in the past and had some definite opinions about placement and how I wanted things to look. Mike respected all my choices and actually agreed with me on most of my plan. Advice that he rendered was great and needed since I am not an expert in these things. When it came time to run wiring for the projector and 7 speakers, I was worried because my attic is just a narrow crawl space with a lot of blown-in insulation, no way to easily see the joists, and he had to crawl to the most constricted parts of the attic to reach the walls where the surround speaker wires and the hdmi cable were being routed. He never once complained about the attic conditions, and actually joked as he was working. When it came time to hook up the projector, he spent a lot of time getting the picture accurately sized to my screen...something that is not that simple to do because every time you make an adjustment one way, than something else goes out of whack. The end result was just great. I was missing several speaker brackets but he went ahead and marked their placement location so that I would be able to easily locate the studs. All in all, it was a very good experience and well worth the money.

bought the 55" tv at 1 pm and they delivered and installed at 4 pm. Very happy with Quality TV and recommend them highly

I was surprised to get a 'following day' appointment for the service call. Appointment was for between 1:00pm and 5:00pm. So of course technician shows up unannounced at 11:30am. Install went rather quickly as antenna was already pre-assembled. Just a matter of 2 U-bolts and 4 wing nuts. Hardest part was running the coaxial cable along the roof line under the facia. Not sure if that is permissible under local code. Previous wires had been attached to the eaves. Seeing as the company is located in Sarasota County one would think they should know what the code is. There was a old antenna attached to the top of a mast and I was wanting that old antenna replaced with the new one. That did not happen. The tech instead mounted it to the mast just above head level, about 12' short of the top. Subsequently the reception isn't as strong as I think it should be. Technician did manage to scan the channels that could be found. I do have quite a few but most are not ones I would normally watch, which include the closest local ones, WWSB and SNN. I prefer the stations out of Tampa/St. Pete. The technician mentioned that the majority of their broadcast stations are in Ruskin. I may be wrong but the antenna is aimed toward Port Charlotte, 180 degrees the opposite direction. I will be calling the antenna manufacturer to verify this. Other than that the technician was very pleasant and easy to deal with. He stayed a little over the hour he charged me ($79.95) and they did add a "trip" charge ($79.95) as well. (Sorry I couldn't bring my house to you, dude. My bad.) Overall it was a good experience and I do believe the company does offer good service. I was hoping by installing this antenna that I could replace Verizon Fios. Unfortunately that won't be the case.

The worker was polite and knowledgeable.

The person who sold me Dish didn't go over a paragraph which lets Dish do whatever it wants and there is no way to get out of 2 year contract. I am very disappointed with dish and can't fire them like Comcast. I feel that I was Quality TV responsibility to at least show the paragraph where Dish can do what ever it want's to. After reading it if I had decided ok then it will be on me. I now hope this will be part of their sales program. Dish has been a total disappointment and I am stuck because of the contract. I now know why they make you sign a contract. Don't be fooled by them

He showed up early, was very quiet and does not say much. He comes in ask what is going on and where it is, and he looks at it and honestly tells you the problem and the cost. His prices are fair and he does a great job. I would recommend this company to anyone.

They did an excellent and very professional job with no mess. They were very patient and answered all my questions.

Chuck was dispatched here for the install. He called prior to arrival, was very courteous, informative and knowledgeable. He did a great job explaining how things worked and I would recommend their services!

Mike and Tony helped us finally get a TV that we can use and listen to (it's tough when you get older and so much new stuff out there).

It had to go in to the shop because the first attempt at a fix didn't do the trick. Finally, it was determined that the TV could not be repaired and the offer from SONY when we contacted them, as advised by Mike, was a reconditioned set at a non-cost effective price. We decided to purchase new and increase the TV size and performance. We priced our choices at Best Buy and did not feel fully informed by the salespeople as to the features offered and the relative merits of LEC versus plasma. At Quality TV Sales and Service we got a full explanation and demonstration and ended up purchasing a 65" LG which we have been enjoying ever since. He also re-programmed our Logitech universal remote. All-in-all a very good customer experience.

Very efficient & thorough, did not stop until done.

Representative was vey honest and took the time to explain in great detail current problem and future areas of concern. Offered to help in any number of ways and gave us contact information. Appreciated his honesty and helpfulness.

Tony was on time, proceeded to the job and took down my DirecTV dish as requested. It was the first time install for two hoppers and he called Dish and got it done on time.

Wrote to them for free estimate. Wanted $129.95 to give me one. I offered to bring TV to their shop for free estimate & never got a response. Anyone for fishing or trolling?

Chuck showed up on time, performed all work and explained everything well. Excellent job!

They were on time, polite, and professional.

They were very cooperative and there was no charge for the service. They were very patient and wouldn't give up on trying to figure out what the problem was. This was following our experience with the Dish technicians on two separate occasions. We would definitely use their service again and would definitely refer them to others.

No problems; finished as promised; staff was courteous and encouraging

Russ called to let me know he was on his way. When he arrived I explained the problem. He assesd what was wrong and explained everything to me and gave me alternatives as to the repair and the costs. I elected to have a new part installed. The part had to be ordered. He said they would call when it came in, which they did 2 days later. The following day I was off of work early and Russ came and installed it. At all times Russ was very punctual, polite , and professional. I am totally pleased with the service I was provided and would not hesitate to use them in the future. I highly reccomend them!