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KUSTOM CONCRETE SYSTEMS INC

Pavers and Hardscaping, Concrete Pouring and Repair, Decorative Concrete,

About us

. No trip charge. Free estimates

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

GRAY CONCRETE, HOUSE SLABS, SIDEWALKS, BARN SLABS, 1/4" STAMPING, DRIVEWAY'S, SPRAYCRETE, STAMPED CONCRETE, ACID STAIN, ECO STAIN(safe for the enviroment

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Reviews

3.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
0%
3
20%
2
20%
1
20%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
3.6
responsiveness
3.6
punctuality
4.3
Showing 1-5 of 5 reviews

Sara B.
03/2014
5.0
stamped concrete
  + -1 more
A+ Perfectly executed. Very pleased with result. Diligent, efficient, polite workers. Very professional. Highly recommend.
Description of Work: Pour decorative deck, with steps & walls & patio slab

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Lenny P.
05/2013
2.0
concrete repair, hardscaping
  + 0 more
I thought I would give this provider a chance seeing that the only rating on Angies List from a previous client was an "F". Provider was good in the beginning giving estimate, communication when he was going to what and when and he and his helper did a beautiful job on the driveways themselves. While with him on several occasions, I asked him if he would look at the driveway at my house (Patterncrete) where some of the color has worn off and he said he would. After delivering him the check in hnad for the two driveways he had poured the day before at a job site he was at, I asked him again to look at my driveway when he had a chance. He said he would. Since that time after no less than three text messages and one phone call that went into voicemail, I have yet to hear from him. I even had to call the FL D.O.T. myself for the final inspection. Being a small business person myself, if I treated (or should I say ignored) a good paying customer like he has to be, I wouldn't have that customer anymore. I think the owner should brush-up on his communication skills with customers as word of mouth advertising and referrals travels fast.
Description of Work: Formed and poured two single car wide driveways at a rental property I own.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$3,250

PATRICE L.
09/2011
1.0
concrete driveways, concrete repair
  + 0 more
See above.
Description of Work: I called and got voicemail - twice, asked them to call me back as I needed some concrete work done. They never returned any of my phone calls. Needless to say, I won't be calling them again.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from KUSTOM CONCRETE SYSTEMS INC
My sincere apologies for not returning your call. As a business owner any and every call should be returned. To my defense I had to take my wife to Tampa for surgery she had been sick and I had many several in the middle of the night visits to the Tampa ER which is where her specialist is at. Even thou my personal and my business should not be combined I was at a loss and was trying to take care of both. And with that I failed you and presented to you my company as not being of good character. Thank you for responding on Angie's List as if you had not I would have never known that I upset a potential customer.

JULIA L.
06/2011
3.0
hardscaping
  + -1 more
We have a patio extension installed at our home. This contractor recommended Kustom Concrete to do the concrete work for the patio and pool decking. We met with Jeff and determined what type of material and price. The work was begun on time, however, we needed to call and follow up with work dates since many times we waited for the crew to arrive and they would be a "no show". The work was not finished according to the time schedule provided to us, but took approximately 10 days longer than originally planned. Four months after completion of the work, we noticed four cracks in the pool deck surface. We calle Jeff and my husband talked to Jeff who said he would be at our home that week to look at the pool deck. Jeff never arrived, we have left repeated messages to no avail. We also telephoned the contractor who installed the patio extension and he was not able to get Jeff to respond to our telephone calls.
Description of Work: The work was done in somewhat timely manner, however, we had to continually call to find out what days they were going to arrive to complete the project. After four months we noticed cracks in the work surface and telephone for a follow up call to determine what needed to be done. The telephone call was responded to, but Jeff never arrived at our home to determine what needed to be done to correct the four cracks in the work surface. Repeated telephone calls were never responded too. As a result of this type of attitude I would not recommend this contractor to anyone else.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0

$6,000

Sara B.
04/2009
5.0
concrete repair, hardscaping
  + 0 more
Polite, efficient, does a good job, does what he is asked to do and is on time. Everything about the encounter was excellent. He cleaned up when done.
Description of Work: I hired him to pour three concrete slabs. He stained and stamped them both to look like wood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

    Contact information

    2960 N SECOND ST, North Fort Myers, FL 33917

    www.kustomconcretesystems.com

    Service hours

    Sunday:
    7:00 AM - 6:00 PM
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    7:00 AM - 6:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pavers and Hardscaping,
    Concrete Pouring and Repair,
    Decorative Concrete,
    Concrete Driveways

    FAQ

    KUSTOM CONCRETE SYSTEMS INC is currently rated 3.6 overall out of 5.

    Sunday: 7:00 AM - 6:00 PM

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Saturday: 7:00 AM - 6:00 PM

    KUSTOM CONCRETE SYSTEMS INC accepts the following forms of payment: Check
    Yes, KUSTOM CONCRETE SYSTEMS INC offers free project estimates.
    Yes, KUSTOM CONCRETE SYSTEMS INC offers eco-friendly accreditations.
    No, KUSTOM CONCRETE SYSTEMS INC does not offer a senior discount.
    Yes, KUSTOM CONCRETE SYSTEMS INC offers emergency services.
    Yes, KUSTOM CONCRETE SYSTEMS INC offers warranties.
    KUSTOM CONCRETE SYSTEMS INC offers the following services: GRAY CONCRETE, HOUSE SLABS, SIDEWALKS, BARN SLABS, 1/4" STAMPING, DRIVEWAY'S, SPRAYCRETE, STAMPED CONCRETE, ACID STAIN, ECO STAIN(safe for the enviroment

    Contact information

    2960 N SECOND ST, North Fort Myers, FL 33917

    www.kustomconcretesystems.com

    Service hours

    Sunday:
    7:00 AM - 6:00 PM
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    7:00 AM - 6:00 PM