Freedom Computers is a locally owned computer repair business serving Lee County in Southwest Florida. Freedom Computers had it's grand opening in August of 2004 on Pine Island Rd in Cape Coral, FL. The goal of Freedom Computers was to create a trust worthy affordable computer repair business that the local community can rely on for prompt honest service from educated computer repair technicians.
Friday morning, 7 am, my screen went black. I began searching for computer repair places and calling them from my house phone - obviously none were open that early. I started calling again from my cell about 8:30 and got in touch with Freedom Computers. I explained the situation and Rob agreed with my fear that my hard drive was going out. He quoted me a very reasonable rate for the new hard drive, the labour, as well as the salvaging of my files from my old hard drive. And he could have it done same day! (I cannot even call his rates "competitive" as I don't know the going rate, but I would have paid more to do it myself and went half mad in the process!) While getting ready to leave, he called my house phone. I explained I was the same person he had just spoken to but it was just my house vs cell number. I'd not left a message from my house phone or anything, he had just seen a missed call and decided to follow up. Not a SINGLE other company I'd called that morning did that - perhaps they don't need customers? After a few hours of assessing my computer, Rob informed me due to the amount of data on my old hard drive, he could salvage it but it would take a little while longer than he expected to move 750gigs of data over. We planned for me to get it instead Saturday morning. Friday evening he called back to let me know as he was making sure it was set to go, a fan was going out on the video card. He'd stop and get one in the morning and just bring the computer to me - an hour drive! No delivery fee. Once here, he found that the shop had given him the wrong card, he went back to get the right one, and made the long haul out again. And he stayed here until everything was confirmed up and running. His labour rate never changed from his initial quote, despite the several hours of unanticipated labour it took to get my computer up and going. Again, I cannot say enough about how this is the company and man to go to for computer service and customer service. And thank you Rob, for your military service to our country!
Description of Work: Hard Drive replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$315
Richard N.
01/2014
5.0
computer repair
 + -1 more
.
Description of Work: I used Freedom Computers to remove a virus from my PC.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Tracey H.
12/2011
5.0
computer repair
 + -1 more
They were reasonably priced. I would call them again.
Description of Work: Freedom Computers LLC came out a couple of months ago and looked at our laptop that was on its way out and transferred all the data to a new laptop. They also worked on my desktop.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Melissa B.
05/2011
5.0
computer repair
 + -1 more
I was very pleased to find someone that actually offers good customer service. Even though no repairs were made, I will remember this company and refer others to them.
Description of Work: I called this company when my computer wouldn't boot up. They scheduled a home visit between 1 and 2, showing up at about 1:15. Steve was on time and professional. He checked my computer, did some troubleshooting, and told me that the bad part would cost enough to replace that I may want to consider a new computer. It would have cost about 50% of a new unit, and he did not push me to buy the part and let him do the repairs. I agreed that it would be better to purchase a new one at this point, and he gave me his card and left with no charge. If he does not fix your system he does not charge for the diagnostic visit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Contact information
4085 Hancock Bridge Pkwy Ste 111-110, North Fort Myers, FL 33993
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Service Categories
Computer Repair
FAQ
Freedom Computers LLC is currently rated 5 overall out of 5.
Freedom Computers LLC accepts the following forms of payment: Check