The project started much later than initially discussed, in part, due to the extremely rainy summer and other projects they were trying to catch up from the weather delays. They started the middle of September 2014 and didn't finish until the middle of December. Although they were easy to work with, they weren't always responsive in a timely fashion. They needed quite a bit of money as they went along with the project, but since it was a big project, I understood the need to pay labor. They were given a professional design plan to quote from and ultimately work from, but they gave the wrong information to their sub-contracted landscaping team and the plantings got somewhat screwed up, and a lot of concessions on my part were made from the original plan. Although their work was okay, I had to give them an overall rating of "bad" because they were paid in full for the paver portion of the project but did not pay the paver company for the materials. We were on the hook to pay for the pavers twice. Five Star Pavers can no longer be reached, and we are told they have gone out of business. The owners names are Tim & Mae Harless. They may be working again under a different company name.
Description of Work: Five Star was responsible for acting as a general contractor for a 3-phase outdoor landscape project which included pavers, outdoor kitchen, and all new landscaping. In the front of our house, they added a paver driveway, courtyard, and sidewalk. They constructed block columns and a courtyard half-wall, and installed a large water feature. In the back, they added a paver patio and sidewalk that extended from one side of our lanai all around our house leading to our existing driveway. They built out an outdoor kitchen area with block, half walls and columns, and a bar area all covered with a cedar pergola. They also constructed a garbage corral with block walls and cedar gates. The landscaping was removed, transplanted, and newly planted all around the entire house except for a our large palm trees and several crepe myrtles.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$73,000
Paul S.
10/2013
1.0
hardscaping
 + -1 more
I have to agree with other reviews. These guys will not call you back despite repeated messages left on answering system. Good luck if you do make contact.
Description of Work: Nothing
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Deborah R.
12/2012
1.0
concrete driveways, swimming pools
 + 0 more
Owner left on a 3 week trip after getting deposit which put my start date off. They took 5 months to complete and many of the pavers are uneven and sinking leaving ridges for someone to trip or stub toes. Don't use them!
Description of Work: Installed gunite pool and pavers Pool is good, however pavers are sinking
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$35,000
Michael W.
12/2012
1.0
concrete driveways, hardscaping
 + 0 more
Called them multiple times between Sep '12 and Oct '12 for work I wanted done. Twice I left a message and asked for a call back and a quote. I didn't get a response either time. I heard they were good and may be...I hope they are busy making other customers happy.
Description of Work: Never got them to my house for a paver estimate.
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Service Categories
Concrete Driveways,
Pavers and Hardscaping,
Pool Sales Construction and Installation
FAQ
FIVE STAR PAVERS is currently rated 1.4 overall out of 5.
No, FIVE STAR PAVERS does not offer free project estimates.
No, FIVE STAR PAVERS does not offer eco-friendly accreditations.
No, FIVE STAR PAVERS does not offer a senior discount.
No, FIVE STAR PAVERS does not offer emergency services.