I had used Carter's before. I called him Sunday, he answered immediately and stated he'd be out to look at my A/C. It was determined that I need a new unit. He was prompt, polite, and very courteous. Great follow up with everything.
Description of Work: My air conditioner stopped working on Sunday.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Kenneth P.
06/2012
5.0
heating & air conditioning/hvac
+ -1 more
It went great! I had the unit set to 60 initially to dehumidify the house. I had to sleep under covers it was so nice for a change.
Description of Work: New 13 SEER Heat Pump System installed with manufacturer's 10 year parts warranty and two year labor warranty.by Mr Carter. He is licensed and insured and does quality work at a fair price. I did not need new lines or wiring as my old system was the same size and I appreciated him not trying to sell me something I really did not need. My cost was for just what I needed, a new inside unit and a new outside unit and his labor to install them. I am buying a new programmable thermostat but could not get it by installation time. My old manual thermostat is still good so he used it for now. He said call when I get the new thermostat and he will come out and install it at no further charge. I thought that was extraordinary. If you want repairs or a new system at fair pricing call Mr Carter. I am convinced he will not try to sell you something you don't need.
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Service Categories
Heating and Air Conditioning
FAQ
Carter's Heating & Cooling LLC is currently rated 5 overall out of 5.
No, Carter's Heating & Cooling LLC does not offer free project estimates.
No, Carter's Heating & Cooling LLC does not offer eco-friendly accreditations.
No, Carter's Heating & Cooling LLC does not offer a senior discount.
No, Carter's Heating & Cooling LLC does not offer emergency services.
No, Carter's Heating & Cooling LLC does not offer warranties.