Capitol City Remodeling LLC

Most went well until the flooring was installed. I was assured that he “wrote the manual” on how to install the floor. After having to tear up flooring where gaps were showing, they finished the job. Now there are over a hundred of permanent, cured glue fingerprints and a glue shoe print on the new flooring. Capitol City has stopped responding to questions on whether they will remove the glue prints or even how to remove the glue prints. They left a bottle of glue cleaner that doesn’t remove the glue they used. The instructions for laying the floor indicated blue painters tabe was to be used to help hold flooring together while the glue dried. They used masking tape which left strips of tape residue which I am still finding. The ceiling replacement in the bathroom and ceiling patch in the dining room went well but the texuring had to be done twice. The crew managers left the ceiling workers without ensuring they had the tools to do the job properly. So, the texturing had to be done twice. But once it was done it looks fine. Chimney pipe and cap: After finding that the chimney pipe found in my yard after the storm was not to my chimney and did not fit, Capitol City stated they would have a new pipe made to fit. After several delays and missed install dates, their carpenter, John, showed up with the new chimney cap and old pipe. The chimney cap was obviously installed on the wrong end of the pipe. (yes, same pipe we proved was debris from someone else’s house). I asked John about it and he tols me he had never worked on chimneys before and was just doing the best he could. Please note I have no complaints concerning John. His carpentry work was excellent. My complaint concerning the chimney cap is that Capitol City shoe-horned an ill fitting pipe into place after promising to have a new pipe created. Communication: Very poor. Many times I was told they would be here at a certain time and they would be late or not show up at all. They rarely communicated with updated times unless I reached out to them. I addressed this with them and communication would improve briefly then revert to the same pattern. Summary: Drywall ceiling repair: A Texuring: B Painting: A Exterior Soffit: A Exterior Stucco: A Chimney Cap Replacement:C Flooring: D Communication: D- Note: There are many more permanent glue fingerprints than in the pictures, This site doesn’t allow for more pictures.