Tru-Line Electric

Damian, Diego, Walter, Kyle we're excellent. They answered all of my questions, we're very understanding with my lack of knowledge and went above any beyond. I have never hired a contractor that has worked at this level. I can only give five stars, I would give six.

Once they quoted me $798 to simply replace 4 receptacles I politely asked them to email the quote and that was the end. These kind of quotes for simple projects are unfortunately just a rip off and the estimate was not free as they charged me $49 dollars for the visit, which they did state up front. The gentleman who visited was polite enough, but I feel incredibly bad for those who would think this is normal cost for such an easy repair. Another local business quoted this project at around 30% of the cost for the same work. What a shame.

The electrician, Gabriel G., provided an exceptional customer experience in that he not only carefully explained everything in detail but he, more importantly, offered truly insightful and extremely useful suggestions to complete the project. He is a first class professional and I will certainly hire Tru-Line in the future!

Just to update my previous review. I spoke with the owner, Mr. Garcia and he apologized and offered to send a technician out to install a new globe which I ordered via the manufacturer and offered to do whatever necessary to make this right. I appreciate his willingness to work with me.

Good, conscientious professionals. You do need to know that, regardless of the work performed, they will be performing a whole-house electrical inspection. Stuff like that never bothers me, but I am only a tenant in this case. It bothered the landlord greatly, even though the house passed with flying colors. He believes it is simply an attempt to pad the bill. I personally appreciate their willingness to find things that, in many cases, need to be found, because let's face it, few of us know enough about electrical things to have a level of confidence that all is well in a given place. These men do certain small things - things that will often go un-noticed, but things that show their level of professionalism (like having special covers on their shoes when they are walking through the house). The job needing to be done required that a part be ordered. I was slightly annoyed at the time it took both for the part to arrive and then to arrange a time for them to come and install it, but everybody is busy. Everything works fine now.

Very well. They were punctual and cleaned up.

Gabriel and Sean have been out to the house twice now. I CAN NOT say enough good things about these two young men. I will never use another company for any of my electrical needs. Thank you Tru-line!!!

It went well.

Tru-Line is an exceptional company. You cant find them like this anymore. They are such hard workers, professional and put the customer first. We have used them before and will continue for any electrical needs we have. Its so nice to have a company that you can trust. We highly reccommend Tru-Line.

So glad I called Tru-Line Electric! The techs are very knowledgeable and friendly! They will complete all electrical services that you may need including TV mounting. They hid all cables for all my 3 TVs behind the wall which made the end result fantastic. Highly recommend them!

The 2 young men were very courteous, professional and considerate of my furniture and carpet. They did an excellent job in a short amount of time. I would definitely hire this company again if these 2 are representative of the company.

The staff was punctual and very professional. They quickly identified the source of the problem and executed. They took the time to address some other concerns I had and didn't rush out of the house. I feel comfortable recommending this service provider to anyone for their knowledge, profesionalism and courteous staff.

Extremely efficient, relaxed, and detail oriented. We are very happy with the results.

The staff was punctual and very professional. They quickly identified the source of the problem and executed. They took the time to address some other concerns I had and didn't rush out of the house. I feel comfortable recommending this service provider to anyone for their knowledge, profesionalism and courteous staff.

2 technicians arrived on time, explained what they were going to do and did a great job in installing 3 ceiling fans in my condo. They installed the boxes in the ceilings were there were none, assembled the fans and installed them in just over 4 hours. Cleaned up when they were finished and did an awesome job over all.

Great! Everything was done perfect!

Amazing team who went above and beyond to meet my dead line with great quality and very competitive price. Diego and his crew stayed after hours till job was completed. They made themselves available on a very short note when arrangement I made in advance with other contractor failed through. My highest recommendation..

Everything was great! From the estimate to the job, from the cleanup to the final walk-thru, Diego and his team provided exemplary service, courtesy, and respect. We have found "our electrician". Do not start your job before you speak with Tru-Line.

They showed great integrity, ensuring that I was aware of a defect in the manufacturer's packaging. They also worked hard to ensure that my husband and I were pleased with the quality of their service. I recommend this company highly.

We are a music school and on Monday when my husband and I arrived at school all along one side of the building the lights wouldn't work. We called a few companies and none could come until nighttime or the next day. When we called Tru-Line Electric not only did they say they could come in ninety minutes but the manager was out in the field on errands and heard about our situation and came right over. He impressed us with his professionalism and his expertise. He had everything working correctly and continue to check over our whole system. He saved our day and school opened on time for the teachers and students.

I called the call center and they were so nice and helpful, They set up an appointment for me about 2 weeks out since this wasn't an emergency or anything. The technician arrived two weeks later right on time and he was extremely professional and courteous, He took his time to do things right and I could not be more happy with the results. This is the first time that I have had to have anything like this replaced and it couldn't have gone better. I will definitely come back for any future needs. Thank you again.

.

Called regarding cross wired plug outlets, call center was extremely helpful as to getting service guys out as soon as possible knowing we had a home inspection going on the next day. Edgar, the service guy was great. Very professional and very nice being thorough and very informative. Would highly recommend them. Thank you to all of those that were involved. Great job!

They answer my my call and booked my appointment right away ,their electrician edgar showed up on time which is always a plus went straight to work and clean up after himself ,looks neat and work fine. i would use again definitely!

I used this company first time to locate and repair a crossed lighting wire in 2013. That first time, they came out when scheduled, solved the problem and did not charge too much. This year 12/5/14 I called the contact number left with me and spoke with Diego. This was on a Friday. He said they were busy, but he would call back and schedule the following week. No call-back. No followup. Obviously, company lacks operational process to be consistent in delivery of customer delight.