Royal Richey Restoration

Description of Work: Refinish/repair of oak floor.

Description of Work: The work was done very well and reasonably on time. The technician was very knowledgeable and experienced, and helped us prevent making a mistake by choosing an inappropriate stain color for our project. What was most impressive though was the honesty of the individuals we met with. We met with at least 4 other companies before selecting this one for our refinishing project, several of which claimed that they would need to replace sections of the floor that they felt were beyond sanding, which of course would be extremely expensive! A few of these also claimed to have special sanding equipment to prevent "the nightmare" of traditional sanding solutions and were so arrogant and condescending during the initial meeting that we weren't comfortable with even considering them again. |The estimator of Royal Wood Floors came out an made no such claims. They felt the areas that others wanted to replace were going to turn out just fine (and they turned out great when the project was done) and their sanding methods were fine (I worked from home the entire time and, despite my allergies, didn't find it that bad). |The people doing the refinishing did a great job, very carefully removing and replacing the floor moldings (We had removed all furniture in advance). The put down several samples and demonstrated why the one we originally had in mind would not have been a good choice after all. |Overall we're very please with all aspects of working with the Royal Wood Floors team and would select them again if the need arose.

Description of Work: Needed refinishing of kitchen, living room, front hall, dining room,stairs. Also needed repair of floors, stairs and replacement of quarter rounds. A 5 day job.

Description of Work: Refinished original 1940s maple floors and stairs

Description of Work: We worked with Scott at Royal Wood Floors. He was exemplary. He completely saved our floors. We had hired a contractor before Royal Wood Floors who completely and utterly ruined our floors. Scott came by twice to talk to us at great length about what we wanted the floors to look like, and providing us detailed suggestions as to how to get there, including what products he uses, what tools and what techniques - very informative. We had 3 rooms and one small staircase that needed to be sanded down pretty far, and then stained and coated. Our floors were gouged, chipped and uneven. Scott made them look absolutely brand new. He was even able to perfectly match the color we wanted. His sanders are virtually dust free - we can't find any dust in the house! They are now smooth, even, the correct color, and gorgeous.