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Reliable Appliance Repair

Appliance Repair, Dryer Vent Cleaning

About us

Family owned & operated. Cost is determined by the appliance type. See website for additional service areas.

Business highlights

17 years of trusted experience

Services we offer

Appliances repairs including refrigerator, freezer, ice maker, gas or electric clothes dryer, washing machine, dishwasher, garbage disposal, gas or electric stove.

Services we don't offer

Microwave repair, hot water heater repair, ice machine repair, dishwasher installation, original disposal installation

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.857 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
0%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 57 reviews

Tarik H.
07/2020
1.0
appliance repair
  + -1 more
I called for dryer repair service as my dryer over heats and blows the fuse. The repair man said my vent is clogged and that is why is over heats. I told him I just cleaned it myself but he didn't have any other explanation. Even though I didn't think this was the problem, I hired another company to clean the dryer vent which cost me $95. This company told me the dryer vent was clean. Basically I paid $70 for Reliable Appliance Repair to come and tell me wrong information which ended up costing me more money spent on another company for no reason. If you can't diagnose my problem correctly I would expect some money back for the service call right?
Description of Work: Dryer repair
Rating CategoryRating out of 5

William H.
08/2018
5.0
appliance repair
  + -1 more
I called shortly after 8:00 on a Monday morning. The technician was at my home within an hour and the problem repaired in less than an hour. The control board failed. It was a $200 part. The entire bill was just over $300. I thought it was reasonable and was very pleased with the service provided. I will use again and recommend to my friends.
Description of Work: Refrigerator stopped cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ed M.
04/2018
5.0
appliance repair, dryer vent cleaning
  + 0 more
They arrived within hours of calling them; very responsive. Not only did they fix the dryer heating element but they noticed that the cause of the problem was too much lint built up in the vent. They cleaned out the vent fully and completely as well as replacing the heating unit. They charged a very fair price for their work. I highly recommend them.
Description of Work: The dryer heating element broke

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$283

BARBARA C.
06/2017
5.0
appliance repair
  + -1 more
They were able to repair the drip and fridge continues to work great.
Description of Work: I have an older refrigerator that was dripping water on the inside. Wasn't sure if it was smarter to just a new fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Catherine R.
06/2017
4.0
appliance repair
  + -1 more
He fixed the arm which had come out of the slot.
Description of Work: Ice maker would not stop making ice.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ed M.
12/2016
5.0
appliance repair
  + -1 more
It went great as always. I have used their services for several years and every time they come by they are honest and very helpful. Bud showed us a simple fix for the disposal and showed us how to fix it ourselves if it ever happens again. I highly recommend them. They are the greatest.
Description of Work: Fix a garbage disposal that stopped working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Barry D.
09/2016
5.0
appliance repair
  + -1 more
It went great. First, the repairman knew what he was doing. He immediately found the problem and had a plan to fix it fast. He very creatively found a solution that would resolve our problem most economically. He was also right on time. You can't beat this repair company.
Description of Work: Clean and repair refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Susan P.
08/2016
5.0
appliance repair
  + -1 more
Quick, no problems for me and like the warranty given on work performed.
Description of Work: repaired dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Larry B.
07/2016
5.0
appliance repair
  + -1 more
Reliable Appliance Repair did an excellent job in responding to an emergency situation with our washer/dryer. We were moving in a couple of days and the W/D stop working. I emailed my request for service and got a call from Bernadette the next morning. She scheduled us for first thing the next day. Fearing a big bill and multi service call, as encountered with another appliance service, I was pleasantly surprised when the tech found only a loose cable and repaired it immediately. The cost was very reasonable and the service supreme.
Description of Work: Repair of stacked washer/dryer not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Alvaro H.
07/2016
5.0
appliance repair
  + -1 more
He was fantastic, professional, and on time. Extremely fair, reliable and full of great information.
Description of Work: Diagnose the refrigerator and clean up the dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Michael J.
03/2016
5.0
appliance repair
  + -1 more
Had been serviced multiple times before....was thorough and investigated root causes of issues instead of doing a superficial check. Solved a couple problems....highly recommended
Description of Work: Fixed water line on GE refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Reliable Appliance Repair
Our techs are stubborn and will give it their all in trying to find solutions for our customers. Thanks for recognizing his efforts in solving your issues.

eric P.
12/2015
5.0
appliance repair
  + -1 more
contacted company after hours. They immediately contacted me back. Scheduled an appointment for the following day. They arrived 10 minutes early. Came right in and addressed the problem and cleaned coils to fringe. Already recommended to family. Would use again.
Description of Work: Service refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Reliable Appliance Repair
Thank you, sir, for the kind review. As a small, family business, we always do our best to provide quick service at a reasonable price. Thank you for your recommendation.

Rick G.
11/2015
5.0
appliance repair
  + -1 more
Bud was on time and repaired both appliances. I highly recommend this company.
Description of Work: Replaced fan motor on refrigerator and inlet valve on washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reliable Appliance Repair
Thanks for the updated review.

Sandra R.
09/2015
5.0
appliance repair
  + -1 more
.Jim called to confirm his 10:00am service call, arrived on time and was very professional. When he diagnosed a problem that would be more expensive to repair on my 11 year old washer that it was worth he recommended that I replace it. The charge for the service call was a very reasonable $40.00 I'm sure I will call Reliable Appliance Repair for all my future appliance needs
Description of Work: Diagnosed dish washer problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Terry F.
09/2014
5.0
appliance repair
  + -1 more
He told me that it was my transmission and to just let it continue to work until I started seeing a puddle of water on the floor. So, in other words, just leave it alone because the new parts would cost close to buying a new washer. He said that it could last another year or longer. So, I am following his advice and just going to use it until it no longer works. At that time, I'll shop for a new washing machine. I was very happy with his promptness as well. I was told he would be at my house between 11am-Noon and he showed up at 11:20am. I called on a Monday and he was able to arrive the following day. Very nice guy and very knowledgeable on washing machines, even giving me recommendations on which brands required less maintenance. Thank you for a positive experience and I'll definitely recommend you guys!
Description of Work: Their repairman came out and diagnosed my washing machine to find out why it was making a screeching noise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Reliable Appliance Repair
Thank you for your comments. As a family business, it is imperative for the business to thrive that we get feedback from our customers. We are happy that you were pleased with our service and that you shared your comments here.

ROGER & GAYLA V.
08/2014
5.0
appliance repair
  + -1 more
He did a fine job. He was extremely prompt and courteous. He did everything that you could possibly want in a repair service and I will certainly use him again.
Description of Work: I hired him to repair my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Reliable Appliance Repair
Thanks for placing your trust in our services. Being a small, family business, we appreciate the vote of confidence in our technicians. Our commitment to you is that we will remain a company which gives personalized service - both quickly and affordably.

Rita P.
06/2014
5.0
appliance repair
  + -1 more
Bernadette was friendly and professional throughout it all. She ordered the part and scheduled the repair the same day the part came in. The bonus with the installation was advice on how to keep the washer in good shape. Thanks! There must have been some water remaining in the washer after the repair as there was some water on the floor after the first load but thereafter it was totally dry. No more leaks!
Description of Work: Fixed a leaky front-load washing machine by replacing the bellow/seal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Reliable Appliance Repair
We are happy to have been of service! Please know that we will always do our best to be timely and affordable.

Kim S.
04/2014
5.0
appliance repair
  + -1 more
Great experience. Very knowledgeable repairman. Fair price
Description of Work: Repair of refrigerator/freezer which was not cooling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Reliable Appliance Repair
Thank-you for sharing your experience with our company. We strive to offer the best service at the best price and it's nice to hear that we succeeded in your repair.

Stephanie H.
03/2014
4.0
appliance repair
  + -1 more
This is the second time we have called Reliable and the second time they could not fix the problem. Several months ago we called them to fix a burner in our flat top stove. Bud stated it needs a new switch and he could not get one (no service charge). This time our dishwasher stop filling with water and he reported the motor was bad (dishwasher only 5 years old). Not worth fixing. This company has good communication and is responsive... I'm hoping one day they will actually be able to fix the problem with my appliances. I selected quality as NA because no actual work was done to repair anything.
Description of Work: Provided assessment of dishwasher

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Reliable Appliance Repair
Thank you for your review. It was unfortunate that the motor on the dishwasher was nearly $200, as that cost plus labor did not make for a cost-effective repair in our opinion, since a new machine with 1 year full warranty can be found for about the same money. The average life of a dishwasher is 7-9 years, so your machine was getting "up there". Usually, the rule of thumb is if the appliance is over 1/2 it's lifespan old and the cost to repair is over 50% fo the cost of a new one, you are usually better off going for a replacement rather than repair. We are always forthright about your options, even if it costs us in the long run by not doing a full repair.

Ed M.
03/2014
5.0
appliance repair
  + -1 more
Bud did much more than just fix the ice maker. He showed me how to remove built up calcium / lime stains on the ice maker dish, did some maintenance to the refrigerator door gaskets, and checked the drier vent and verified it is clear. His work was honest, professional, timely, priced fairly and of very high quality. I will definitely use this business in the future.
Description of Work: Replaced a broken ice maker in the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$184

Response from Reliable Appliance Repair
Thank you, sir, for the review. We do our best to provide quality service at a fair price in our repairs. We take the time to share helpful tidbits because many times that will reduce the frequency of major repairs, and we are all trying to save our pennies. Thanks again.

Kathleen K.
02/2014
5.0
appliance repair
  + -1 more
Bud came to our home. He was early. He's very professional and reliable. He's very social in his network. Gave advise to even fix my washer myself...I took it, fixed it, and it's working better.
Description of Work: They came out to repair our freezer relay.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Response from Reliable Appliance Repair
Thank you for your review. Being a family business, we try to help out our clients by advising them as to simple maintenance jobs they can do for themselves. That way, they know they can count on us when it comes to more complicated repairs - that we will be honest and affordable.

Rose P.
02/2014
5.0
appliance repair
  + -1 more
The repair man arrived about fifteen minutes early. He spent about twenty minutes checking things out. He stated that everything was OK, but the fan in the freezer seams to be blowing less air than it should. He said the freezer fan blows the air to the lower part of the refrigerator. He checked and did not have a replacement in his truck. He stated that most Maytag's have a smaller fan than this one. This one was much larger than most he has worked on. I asked him how much a new fan would cost and how sure was he that it was the problem. He said it was $49.99 and he was 99% sure it was the problem. I told him to go ahead and order it. A lady called three days later, said it was in, and wanted to schedule a appointment. He arrived two hours later and installed it. I noticed the difference right away. You could not hear the old fan run, but the new one was quite loud with the door open. I paid and he left. A couple of hours later, everything was back to normal. The refrigerator works as well as when it was new. The total bill was $143.50, which I thought was a little high, but he did make two trips to my house. All said and done, I was very satisfied. A new replacement refrigerator would have been about a $1000.00.
Description of Work: Replace freezer fan in a Maytag refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$143.5

Response from Reliable Appliance Repair
Thank you for your honest opinion of our service. We believe that our prices for repairs are quite competitive in the Tampa Bay market. For instance, many of our competitors charge a service call fee to show up at your door and then add labor for the actual repair. At Reliable, that service call charge is credited to the repair cost. We're sorry if you felt that your total was a little high, but taking into consideration that the part was $50, you paid about $94 for labor and applicable taxes.

Pam H.
01/2014
5.0
appliance repair
  + -1 more
Both the technician and person I scheduled the repair with were pleasant and professional.
Description of Work: Whirlpool refrigerator icemaker was not working. We had just moved in the house and the water in the door worked but the icemaker wouldn't work. I reset the arm several times but it still didn't work. I scheduled Reliable for a 2 pm repair and the tech was on time. It didn't take him long removing the tray and icemaker cover to find the arm was not properly aligned in the hole.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Reliable Appliance Repair
Thank you for the review. We try to keep repairs as uncomplicated and inexpensive as possible.

Richard C.
01/2014
5.0
appliance repair
  + -1 more
I called Reliable Appliance Repair on Thursday (1/2/14) afternoon. They were able to send a technician to my house the next afternoon. Jim (Sr. Technician) arrived on time; was very polite; and got right to work. Within a half hour, he had diagnosed the problem and given me the bad news that my 5 year old machine needed a new transmission to the tune of $500 or more. He told me straight out the machine was not worth the repair - he didn't try to talk me into this expensive repair (although it would have meant a big invoice on their part, because the repair would have required a lot of labor). In all, the repair tech was at my house for close to an hour and the charge was only $40. I can't remember the last time a service call was that inexpensive for any appliance repair. I would definite use Reliable Appliance Repair again and recommend them to our friends. No wonder they have such a high rating with Angie's List.
Description of Work: Diagnosed problem with washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Reliable Appliance Repair
We appreciate the time you took to write up a review on ANgie's List. Being a small, family-only business, our reputation is everything! Thank you for sharing your opinion of our service.

Rita B.
10/2013
1.0
appliance repair
  + -1 more
That is all I have to say.. I would not recommend them. I had to call another appliance company to repair both appliances.
Description of Work: They came at two different times, once to fix my washer and another to fix my dryer. Both are broken again within two weeks with the same problem.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$98.44

Response from Reliable Appliance Repair
It is unfortunate that you did not contact us once again - both repairs have a full 90 day warranty on parts and labor and we would have continued to work to correct whatever problem you were having with either appliance without cost to you. The two repairs were separate issues a month apart, but still well within the warranty period. We are sorry we did not meet your expectations and would have appreciated you giving us a chance to rectify this before you had to go to the expense of another service company.
    • 1(current)
    • 2
    • 3

Contact information

3703 Galway Dr, New Port Richey, FL 34652

http://reliable-appliance.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Dryer Vent Cleaning

FAQ

Reliable Appliance Repair is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 1:00 PM

Reliable Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Reliable Appliance Repair does not offer free project estimates.
Yes, Reliable Appliance Repair offers eco-friendly accreditations.
No, Reliable Appliance Repair does not offer a senior discount.
No, Reliable Appliance Repair does not offer emergency services.
Yes, Reliable Appliance Repair offers warranties.
Reliable Appliance Repair offers the following services: Appliances repairs including refrigerator, freezer, ice maker, gas or electric clothes dryer, washing machine, dishwasher, garbage disposal, gas or electric stove.
Microwave repair, hot water heater repair, ice machine repair, dishwasher installation, original disposal installation

Contact information

3703 Galway Dr, New Port Richey, FL 34652

http://reliable-appliance.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 1:00 PM