Description of Work: As stated in my original report, they removed carpeting and ceramic tile in my foyer, dining and living areas. This did take longer than expected, in that they didn't do as much work as they could have at the start, which is why I have rated them only a "fair" for punctuality. Their work was very well executed. They also showed their professionalism when I thought there might be a problem with some lifting at the joints. Norman came back out when I had the flooring inspected, answered the inspector's questions, and it actually turned out there was no problem. That is very conscientious in my opinion, someone who wants to ensure the customer is happy. The floor still looks great and I would not hesitate to recommend him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$3,100
Muriel D.
07/2010
5.0
flooring contractor
+ -1 more
Notwithstanding the fact that the job took twice as long as it was estimated to take and that at one point we had to move to a hotel, they did an excellent job and we are delighted with the results. The wood (engineered) we chose could not be installed over a floating insulation layer, but had to be glued down as well as the cork. Taking up the ceramic tile took the better part of the first day. For reasons not made clear to us, the carpet was not removed the same day although they had time to do that, too. The second day the carpet was taken up and the cork layer was installed over almost the whole area. In one area the jackhammer had taken the tile off too energetically--down into the cement. That part of the floor had to be recemented. Unfortunately, it did not dry overnight which caused a work day's loss as the cork could not be laid down in that area. And the wood could not be laid on the already-corked area because of the way it has to be laid out. The glue for the cork emitted a very strong odor like lacquer thinner or similar solvent that actually caused us to stay in a hotel. After four days, only the cork had been put down and the glue smell was still very noticeable. Then the weekend-holiday interrupted the job. However, once the wood was laid (the glue for that was different and almost odorless), it stopped the first glue smell. The installation of the wood was the fastest part of the job, about one and a half days. Another half day was needed to put the molding and thresholds on, as well as the rest of the cleanup. All debris was carted away and the new floor was swept clean. They also moved all the furniture onto our balcony or into the spare room and then moved it all back after attaching felt pads on all furniture with legs. The job was originally estimated to take three days. It ended up taking seven (not always full days). We feel they did a very professional job and obviously took great care and pride in their work. We are very pleased with the way they handled the job and are very happy with our new floors.
Description of Work: They installed hardwood flooring in the entrance hall, living and dining areas of our condo unit. This involved taking up ceramic tile and carpet, laying down a cork insulation layer and the flooring over that. There was also an unexpected need to have one area where the tile had been taken up down to the cement to be leveled off.
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Service Categories
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation
FAQ
Norman Csarni LLC is currently rated 5 overall out of 5.
No, Norman Csarni LLC does not offer free project estimates.
No, Norman Csarni LLC does not offer eco-friendly accreditations.
No, Norman Csarni LLC does not offer a senior discount.
No, Norman Csarni LLC does not offer emergency services.
No, Norman Csarni LLC does not offer warranties.
Norman Csarni LLC offers the following services: Hardwood flooring install & dustless refinishing.