Mario's Air Conditioning & Heating Inc

Highway ROBBERY at its best!!

Horrible Service. Nothing but lie after lie after lie from their home office. HUGE turnover of employees. Run Away Fast. Do NOT even consider using this company. Our referral was through Lowe's. We purchased a new a/c-Heating unit. Lennox.unit with warranty. 8 months later it died. Schedule many times for a tech to come out to repair and time and time again they are no shows. Unit and pad totally unlevel. Very bad long term for the unit. 6 weeks later they replace with a new unit. 1 week later it dies. There was a hole in the refrigeration line. It took 3 days to get a tech out to repair. So many no shows by technicians, never a call from the office. When we call them back the office at Mario's just gives us more excuses and lies as to why they were a "No Show" Today is the 3rd day in a row they are No Shows to level our unit. Always another excuse with Mario's on their failures. Do not use this company.

Basically a scam company. I bought 2 units from them brand new. After a few years had a capacitor go bad. It’s a warranty part. So I figured no problem. However…the tech without my permission installed a 350$ upgraded capacitor and said that the warranty part which would be the capacitor that came with the unit would not work. I tried to get a better explanation why it would not work with the original part and he said hey I just work here. So called the office and they said same thing. Basically they bypassed the warranty to make me pay for the parts. Pretty shady. And I spent a ton of money with these people buying two units off of them. I would not recommend them to anyone. The sales part was fine but the warranty is a scam.

Over charged for air filter, was told that the filter cost $212, when it actually cost $35. They put a start kit part on the air conditioning costing $195, when it actually didn't have to be done. They are not the company that they represent theirselves to be. They constantly change their name of the company, which is now called Premier HVAC. They reneged on the refund that was first offered me. I just wanted to put this review on here as a "buyer beware".

Mario's call offering checkout service for $49. I agreed. Charley arrived on time and did some work. He did clean unit and pointed out a couple problems; one of which he fixed. The other I fixed later. He then recommended introducing leak detector/sealant into th system. He said the charge for this would be $50. He put sealant into system and handed me a bill for $250. He said the $50 was for the labor to put sealant into system; the additional $150 was for the sealant. The $150 charge was a complete surprise. I paid and he left.

doing. They are very conscientious in their duties.