They were awesome! Prices were reasonable and he came out promptly. He even gave a military discount.
Description of Work: He fixed a leaking shower. And he drained our hot water tank.
Rating Category
Rating out of 5
Yes, I recommend this pro
$300
Victor A.
01/2020
5.0
plumbing
+ -1 more
He came out the same day and was very prompt. It only took 45 minutes to fix the issues.
Description of Work: Both my toilet and my tub will not drain. Waste from the toilet came up through the pipe to the tub and now my bathroom smells very bad. I need immediate help so that everyone in my household can use the toilet and tub again.|
Rating Category
Rating out of 5
Yes, I recommend this pro
paul W.
11/2019
5.0
plumbing
+ -1 more
They were good and price was right.
Description of Work: water heater replacement under kitchen counter 30 gal electric
Rating Category
Rating out of 5
Yes, I recommend this pro
Eric C.
12/2018
5.0
plumbing
+ -1 more
The fix went well. It was tough for me to diagnose because I knew I had a lot of water in my side yard but no water in the house. Based on his experience he (Scott) felt he knew exactly where the issue was (and he was correct). Brian had came within 30 minutes of me opening the Angie's List request and via phone he and Scott diagnosed the issue and came the next day to resolve it (which they did). Very professional, timely and detailed. If you're reading this, I hope your fix goes well but you will be in good hands with Free-Flow Plumbing.
Description of Work: Run new main from the house shutoff valve to the house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$925
Denise M.
03/2015
1.0
drain cleaning, plumbing
+ 0 more
My first experience with Angie's List was with Free Flow Plumbing and they're horrific! I was hoping the bar would be raised for companies listed on Angie's List.....maybe I was mistaken.
Description of Work: I contacted Free Flow Plumbing through Angie's List. I spoke to the owner, confirmed a date of service, took a day off from work to be available for him and not only did he not show, he didn't call to cancel nor did he return my call. When I reached out to him through Angie's List to "Thank him" for not showing his response was, "sure, no problem". PLEASE DO NOT USE THIS COMPANY. They're unreliable, rude and not worth your time or money. Free Flow Plumbing has absolutely NO work ethic
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
David P.
02/2015
5.0
plumbing
+ -1 more
My existing hot water heater was over 10 years old. Had not been ever routinely drained since it was installed. The heater would barely drain and tank had large amounts of calcium deposits. I contacted Scott with Free Flow and he recommended due to the age of the heater that I may want to consider replacing it. I agreed and he quoted me a price of $575.00 based on the location and size of the unit. I set up appointment for Feb 10th at 9:00AM. Bruce with Free-Flow showed up promptly at 9:00AM on the scheduled day and went right to work. He was very professional and courteous. There was some difficulty in getting the old heater drained but he was persistent and got it drained. Once drained the old heater was removed and the new one installed and tested. Bruce completely cleaned up the area and removed all of the old piping and heater. Having worked in Customer Service management positions for over 40 years I was very impressed with Bruce's great customer service skills. He is a true asset to Free-Flow plumbing. I would use this company again and will recommend them to neighbors and friends.
Description of Work: Replaced 50 Gallon Hot Water Heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$575
Michaelynn C.
01/2015
5.0
plumbing
+ -1 more
Came in a timely manner. Polite, knowledgeable.
Description of Work: Evaluation of leaking hot water heater (old). New hot water heater installed, old water heater removed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
Jay L.
01/2015
5.0
plumbing
+ -1 more
Kitchen faucet had come off of its gasket. Free flow replaced it (the plumbers putty was dried out and couldn't be replaced). Absolutely wonderful job. Third time I've used Scott's company. Reasonably priced and tremendous work ethic.
Description of Work: Replaced kitchen faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Wayne B.
10/2014
5.0
plumbing
+ -1 more
Very well. It took a little time to get the old ones out without damaging the pipes due to age and the wonderful Fl water quality. Then installation was fine. Brian did a good job, and was very professional.
Description of Work: Installed new hardware fir tub/shower
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Cyndi B.
10/2014
2.0
plumbing
+ -1 more
I called to make an appointment to get an estimate. I have a pipe for the washing machine that is leaking. I was a date and time for someone to come by, never saw anyone and did not receive a call. I called and was told sorry but complications was another job and down a person. Lets say Thursday morning and I will call to confirm tonight or tomorrow (this was Tuesday). Again never heard anything or saw anyone. I was very disappointed as I had received great service from Free-Flow on an installation of a hot water heater. Totally get unforeseen issues, but follow up would have been appreciated .
Description of Work: Unfortunately nothing as I never heard back from them.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
1.0
Response from Free-Flow Plumbing Inc
I tried to reach customer twice by phone left messages and didn't here back.
Anna B.
09/2014
5.0
plumbing
+ -1 more
Very well. Not terribly complicated. Got to work and finished in very little time but also done right the first time.
Description of Work: Replaced outside spigot used for hose connection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Terry C.
08/2014
5.0
plumbing
+ -1 more
Went well. Checked all faucets, cleaned them, then replaced 2 shower faucets, and fixed toilet mount. They were very professional and repairs were done in one day.
Description of Work: Replaced 2 shower faucets, fixed toilet mount, and water flow issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Carol K.
07/2014
5.0
plumbing
+ -1 more
He is fantastic!!! He is very quick and fairly priced. He is very polite and respectful. He did a wonderful job and I can't say enough nice things about him!
Description of Work: He installed a new faucet in my kitchen sink and put a new drain in my bathtub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Peter H.
07/2014
5.0
plumbing
+ -1 more
Scott was punctual, very professional and knew what he was doing. I prefer a smaller company where the owner does the work. Scott was finished in about an hour.....and didn't even mind our ShihTzu checking out his every move!
Description of Work: Fixed and replaced parts in a shower faucet, put new drain in laundry sink and checked our bathroom sink that wouldn't hold water.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Linda V.
07/2014
5.0
plumbing
+ -1 more
Went well. Was fixed and cleaned up properly. Came the same day I called. Friendly and courteous, and knowledgeable..
Description of Work: Had water leaking from toilet. Thought it was the seal around the toilet. Turned out to be a leak in the shut-off handle.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$192
LINDA M.
07/2014
5.0
plumbing
+ -1 more
Excellent. We have used Free Flow numerous times over the past few years. Scott has a good crew--Brian and Steven. They are always professional and very respectful. I am always confident that I am going to get a good job at a fair price. They never disappoint.
Description of Work: Removed bathtub, created pan for walk in shower, installed plumbing. The cost of service is a very rough estimate as it was bundled into the cost charged by the general contractor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Kevin K.
06/2014
5.0
plumbing
+ -1 more
After the faucet was installed we were asked to let it sit for about 4 hours to allow the clear caulk around the plate to dry completely. Even though there was a leak when we first turned the water on, when I called Scott (?) came straight over to the house and fixed the problem enven though it was after 5:00 p.m. Anyone can make a mistake but when that company is willing to go out of their way to tix the problem quickly they will continue to get my business. Thanks.
Description of Work: They replaced the faucet in our kitchen.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
stephen C.
04/2014
3.0
home remodeling, plumbing
+ 0 more
Responded fast and installed tub. He does not do tile so expect to not use your tub until you get a tile guy. He also did a toilet the same day and did a good job. I forgot to tell him I wanted the old seat. I called him up and he said he had a new one and he would be out the next day. He never showed up. I am still waiting to here from him. If he calls or comes over with my seat I will change this to a B. Steve C
Description of Work: Installed tub and toilet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$1,350
John C.
03/2014
5.0
plumbing
+ -1 more
Scott and his team did a great job. Good price, very responsive and knowledgeable. They were on time, clean, very polite and friendly. They even finished earlier than predicted. I would definitely use them for future work and give them our highest recommendation.
Description of Work: Repipe of an existing house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Carol K.
03/2014
5.0
plumbing
+ -1 more
They arrived quickly and repaired the leak immediately. They upgraded my plumbing from plastic to brass, and they didn't charge a lot! He was very nice, friendly, and respectful. I've got more work waiting for him now!
Description of Work: They came out to repair a bad leak we had outside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Babette D.
02/2014
5.0
plumbing
+ -1 more
Scott was very friendly and professional.
Description of Work: He took care of a leaky faucet at no change along with the unclogging a plugged sewer line.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$165
Marilyn S.
12/2013
5.0
plumbing, water softeners
+ 0 more
Craig did the original plumbing work on the kitchen, master bathroom, and the main bathroom. In addition to the plumbing work, Craig installed the bathroom sink fixtures. Unfortunately one of the fixtures failed. The fixture was purchased on-line. After explaining the problem with the fixture, Craig removed it. We had been looking for a water softener and talked with Craig about it. Craig called his boss, Scott, who gave me an estimate and we decided to have the softener installed. Scott brought the softener out that afternoon and it was installed. I would recommend Free-flow for your plumbing work. They were punctual and efficient. Their prices, especially for the water softener, were very good. One thing to note when you talk with a plumber is if they carry most of the standard fittings on their truck. We previously used a plumber who was recommended by a neighbor and when they did their work they had to drive to a plumbing supply store to get basic PVC fittings. This trip was part of the hourly time they charged me. I would not recommend them. Free Flow had the parts for the plumbing work on their truck and when I chose a water softener, Free Flow had it delivered to the house by a person other than the plumber.
Description of Work: The original projects were to plumb the kitchen, the master bathroom, and the main bathroom. Craig came out and did an excellent job of performing the work and explaining what he was doing. Craig installed one faucet in the main bathroom and found out that the faucet assembly was faulty. He explained the problem and removed the faulty fixture. During his work we discussed installing a water softener. Scott, Craig's boss, gave me an estimate over the telephone and I accepted. Scott delivered the softener that day and it was installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
julie F.
11/2013
5.0
plumbing
+ -1 more
Went very well and did a great job
Description of Work: repair a toilet leak
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
MARK H.
10/2013
5.0
plumbing
+ -1 more
Scott came out, examined the tub, removed the overflow plate, applied pipe jount compound and tested the leak. Said we were good to go & charged us $45. Could have easily said we have a serious problem & we would not have been in a position to dispute........honest guy, we will use him again if need be and recommend his services as well.
Description of Work: Spoke to the owner Scott and told him we had a leak coming down from the upstairs bathtub. Water was dripping into the kitchen below and also through the a/c vent as well. With an 18 year old house, catastrophic pipe issues, tub removal and major expense naturally cross your mind
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Ruth R.
09/2013
5.0
plumbing
+ -1 more
He was polite, on time and gave cost before starting the job. The price quoted was the price when job was finished He even looked at the other shower and figured and fixed problem with out extra cost..
Description of Work: Repair drain under kitchen sink and installed new bath tub faucet and shower head.
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Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Kitchen and Bath Remodeling
FAQ
Free-Flow Plumbing Inc is currently rated 4.9 overall out of 5.
Sunday: 8:00 AM - 8:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Free-Flow Plumbing Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Free-Flow Plumbing Inc offers the following services: Bathroom remodels, faucet installation, toilet repairs, replacement, water heater repair, replace, sewer cleaning, sewer repair, pipe repair, repipes, and water line repair.