Lights Out Blinds

They were professional and showed up on the day of to deliver the quote for my blinds. Paid the deposit and scheduled the install. On 01/21, the day of the install 2 of the blinds were defective. They wouldn't go all the way down. They assured me that they would order replacements for those and that I would keep the defective ones until then. Reached out to them on 03/24 for an update since I hadn't heard back. Was told that we were waiting on the manufacturer to get the replacement blinds. Replacements didn't arrive until 7/19. They came out to install the replacements and at that time, I find out only I of the replacements arrived out of the 2. The replacement blinds were having the same issues of not going all the way down. At this point another set of blinds was having a different issue. It looked like it was warped, and I sent them the photos to get that replaced. The blinds are supposed to have a 3-year warranty. I have been having to reach out for any updates and the issue isn't fixed.

Working with Lights Out Blinds LLC was a great experience for us. They were there when they said they would be and the quality of their products are excellent! My husband and myself are very pleased with the craftsmenship and professional work these individuals have done! We highly recommend Lights Out Blinds to anyone wanting to add window treatments for their home, office, etc. You will be pleased with the results! Thank you so much Lights Out Blinds! Sincerely, Mark and Sharon