Superior Pressure Cleaning

I was very impressed. They called when they we on their way. They were on time. They generously cleaned even more than my roof without charging us extra. They set up my lanai, so that nothing would get damaged by the cleaning. They covered my exterior plants. Once the job was complete they cleaned up all of their belongings. They came to the door with an invoice and I paid them. The roof looks beautiful and we sure appreciated their service. Would def recommend them!

The team members that were sent to my home were professional, friendly, and did a good job cleaning my roof, patio, and sidewalk. However, after the cleaning, I developed a large leak in my living room ceiling. (My roof was not damaged during the hurricane; therefore, leading me to believe there was a strong connection between the cleaning and the leak.) Upon discovering the leak, two roofing companies inspected my roof and informed me that there were missing caps, most likely flipped off during the cleaning process. After hearing this analysis, I reached out to the pressure cleaning company and immediately received a call from the owner. After explaining everything to him, I received a "schooling" from him in how this 100% did not result from his cleaning service, and he informed me that the missing shingles must have happened during the hurricane. Based on his explanation, I then questioned why his workers (company) would not have come down from the roof and notified me of the missing shingles so that I could have been presented with the option of not continuing with the cleaning service until this was repaired. His response and defense of his company was that there were too many homes that had missing shingles and therefore did not feel it was necessary to take the time to speak to the home owners first. (I suppose making over $400 for one hour's worth of work was more important than the potential damage and further expense for the home owner.) The owner continued to show frustration and shifted the focus of the conversation to his personal successes. I am also a business owner and my success is based on getting it right 100% of the time. If something is not right, then I explore all possibilities of what may have occurred and I do everything in my power to make it right for the customer. I've never dealt with a company that hangs their hat up and blames the customer without investigating the incident. I offered to send photos of my roof so his workers could look at them, and I was dismissed with, "They probably would not remember your roof." One of two faults occurred, either his workers blew the caps off the roof during the cleaning, or they failed to inform me that the caps were missing and continued to apply the chemicals and cleaning force to the roof. Based on this experience, their stance of being a licensed and insured company that is based on customer satisfaction does not hold true in my experience.

Fantastic company. Very prompt, hard working, and friendly. The work they did was impeccable. Will absolutely use them again in the future!

No bucket truck showed up. When asked workers they said it was on the way. Roof cleaned by walking on it which was not what was promised when job booked.

Superior is wonderful to work with, they are very accommodating. Their prices are fair and they do great work. I never have complaints and my customers actually tell me how happy they are with Superior’s work and their employees go the extra mile to make sure the work is done properly.

Technicians who came were friendly, polite, punctual, thorough. But the chemicals they used to clean the roof damaged some plants around threw outside of the house and because they drained into the gutters and out the downspouts, killed a five grass areas about 4 ft x 4 ft each. When I booked the service, I was assured this would not happen. Next time I will use a company with a different process, one that does not kill plants and grass. Or a company that uses this same process but takes care not to get grass and plants damaged

They contacted me and followed up very professionally and scheduled a time and actually showed up on time! Our gutters were very compacted with Pine Needles and not only did they clean and inspect our gutters, they cleaned up the area and patio where they had debris that had fallen. SUPER impressed with them! Would use them again in a second!

Great customer service

When I called to ask for service I was quoted a price and told it would take 2 to 3 hours to complete the job. I was also told the product was safe for plants in my yard. I specifically asked the woman and she said they had never had any complaints and was sure it would be okay. The two men took 45 minutes to complete the job. Which was okay for the roof - it is clean. But they didn't spend enough time rinsing off plants outside my house. The product killed several. I had a large jasmine vine that had been growing over the entrance to my house for about 5 years. It is completely dead. Leaves started falling off the next day and now I am removing it. I wish I had known because I would have rinsed them myself. It is the first time I used this company and won't use them again. I paid a lot of money for 45 minutes of work. They could have spent another 30 minutes rinsing the plants.

Excellent. We wanted our gutters cleaned during the heavy rains and Superior were the only company that we contacted that could help us immediately. We decided to go with a full roof cleaning in the end and Superior gave us a really good deal for the package. We have already recommended them to other people. They are a pleasure to work with from dealing with the office, power wash crew and even the owner of the company was involved. Professional and friendly - they will do all our power wash requirements in the future and certainly recommend them

They did s great job

very well. professional

They arrived on time, and did a great job. Easy to contact and schedule the appointment. Great price and service.

Tyler was the lead person. He was polite, professional, thorough and did a wonderful job. I highly recommend Superior Pressure Cleaning

Very professional. My lani screens & frame look brand new! They have a wide range of services offered. With so many companies to choose from it I'm pleased to find one that I feel I can I can trust.

Service was excellent.

When from a bit moldy to looking like new.

OK...wish they had their bucket truck working. Didn't get pine needles off of roof.

Looks amazing. Has never looked better!

Brian and Anthony were total professionals, extremely meticulous and hard-working, and very attentive to all of my concerns. Having hired roof cleaning companies every 4-5 years for many years, I am thrilled to say this is the best job I've ever had done. Additionally, because they cleaned my neighbors' properties as well, I was able to see results for lanai, walkway and driveway pressure cleaning as well -- all top rate jobs. I will definitely use them from now on and highly recommend them for other customers. One last note: this is my first experience with the soft wash method, and I'm very impressed. Having had roof leaks in the past from pressure washing experiences, I was amazed at how clean the roof was this time with a biodegradable product and water spray no more powerful than my garden hose would have provided. Great experience!

We are doing a happy dance over the wonderful service and a very clean roof.