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SUPERB MECHANICAL SERVICES, INC.

3.7(
3
)

Heating and Air Conditioning

About us

Full Service Air Conditioning Contractor

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioning service, maintenance, system replacement, new construction, dehumidification, air flow engineering, indoor air quality.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

3.73 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Write a review
Showing 1-3 of 3 reviews
Jeanne H.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Frank P.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
To me, this is everything you want in an AC company. Prompt and courteous service, expert mechanics and above all honesty. I've used Superb ever since I have been in the house which is 8 years and the service has always been terrific. I am ready to replace my 17 year old system and Superb will be one of the companies I will be getting an estimate from.
Description of Work: My lower zone AC was blowing hot air. I use Superb for my regular maintenance. I called at 8:30 PM Tuesday night and they were willing to come out then but I opted for the next day. Rony came promptly at 2 PM surveyed the situation and told me that he had never seen anything like this before. What was happening should not be happening and after checking with his boss told me that it would be more cost effective to replace the unit. But, he continued to check the compressor and test things and finally found a wire that burned and replaced it and the system worked.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$238
Stan T.
01/2015
1.0
heating & air conditioning/hvac
  + -1 more
I used them for approximately six years. My air conditioner broke down after about 6 years and should last over ten. The worker stated the system was not working way supposed to and the supervisors would not address it.
Description of Work: ventilation system. They had to redo it due to the air conditioner not being comparable.
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
Response from SUPERB MECHANICAL SERVICES, INC.
Original system was installed in 2004. During a maintenance service we found an evaporator coil leak in his Trane air conditioning system. This leak was in a factory component and the system was out of warranty so we gave the customer an option to repair the system and an option to replace the system since the system was 9+ years old. [member name removed] elected to replace the system in January of 2013. Upon completion of the replacement of the air conditioning system we advised [member name removed] that his existing duct system was undersized and the system would perform more efficiently if the ducts could be modified. Our original replacement proposal was very clear that the pricing included connecting the new air conditioning system to [member name removed] existing ductwork and that we would advise him after the installation of any modifications that may be necessary as he originally wanted to minimize the installation cost. In December 2013 [member name removed] agreed that the duct system modifications were not part of the original proposal (several phone calls were required over the course of a few months for all to agree that this extra work was not part of the original installation). In December 2013 we gave [member name removed] a proposal to modify his duct system and he signed the proposal and we did the work in January 2014. In order to help [member name removed] (at his request) we agreed for him to pay the invoiced amount in 3 equal monthly payments (without any interest). [member name removed]made the payments on time as he agreed to and his system was working perfectly at that time. Since March 29, 2014 when we received his final payment we have not had any complaints from [member name removed], any warranty calls or any calls for service. We are not sure why now after almost 2 years is [member name removed] submitting a review which gives us an F rating. The facts show that we did everything we agreed to and more to make sure that [member name removed] air conditioning system would operate properly and perform efficiently over its expected lifetime. [member name removed] is welcome to come to our office to review all the documentation we have which confirms the details contained in this response.

    Contact information

    3980 EXCHANGE AVE, Naples, FL 34104

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:00 PM
    Tuesday:
    7:30 AM - 4:00 PM
    Wednesday:
    7:30 AM - 4:00 PM
    Thursday:
    7:30 AM - 4:00 PM
    Friday:
    7:30 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Heating and Air Conditioning

    FAQ

    SUPERB MECHANICAL SERVICES, INC. is currently rated 3.7 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 4:00 PM

    Tuesday: 7:30 AM - 4:00 PM

    Wednesday: 7:30 AM - 4:00 PM

    Thursday: 7:30 AM - 4:00 PM

    Friday: 7:30 AM - 4:00 PM

    Saturday: Closed

    SUPERB MECHANICAL SERVICES, INC. accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    Yes, SUPERB MECHANICAL SERVICES, INC. offers free project estimates.
    Yes, SUPERB MECHANICAL SERVICES, INC. offers eco-friendly accreditations.
    No, SUPERB MECHANICAL SERVICES, INC. does not offer a senior discount.
    Yes, SUPERB MECHANICAL SERVICES, INC. offers emergency services.
    Yes, SUPERB MECHANICAL SERVICES, INC. offers warranties.
    SUPERB MECHANICAL SERVICES, INC. offers the following services: Air Conditioning service, maintenance, system replacement, new construction, dehumidification, air flow engineering, indoor air quality.

    Contact information

    3980 EXCHANGE AVE, Naples, FL 34104

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:00 PM
    Tuesday:
    7:30 AM - 4:00 PM
    Wednesday:
    7:30 AM - 4:00 PM
    Thursday:
    7:30 AM - 4:00 PM
    Friday:
    7:30 AM - 4:00 PM
    Saturday:
    Closed