Pool and Spa Service, Pool Sales Construction and Installation
About us
Looking to build a new pool or concerned with problems on your current pool, call Rick. With experience in commercial and residential design, builds, and repairs we are here to help you enjoy every splash.
Business highlights
43 years of trusted experience
Services we offer
Commercial and residential design, build, construction, renovations of existing pools/spas equipment, leak location & repair.
Description of Work: In August 2014 I had a pump seal repaired. This is the third time I have used them and I am happy with them!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
rodney F.
10/2014
1.0
pool cleaners, swimming pools
+ 0 more
unknown
Description of Work: Did not respond back to phone calls or emails
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Michele C.
02/2014
4.0
swimming pools
+ -1 more
We did not consider them because they were considerably more expensive from the other bids we did receive for the same project. We gave them a "B" grade only because they were priced very high- otherwise I am sure that they would have done an excellent job.
Description of Work: We were interested in putting a pool in our backyard and received an estimate from Sunrise Pools.
Rating Category
Rating out of 5
professionalism
5.0
punctuality
5.0
Sabry A.
02/2014
5.0
swimming pools
+ -1 more
.
Description of Work: contacted regarding service.Very knowledgeable
Rating Category
Rating out of 5
quality
5.0
punctuality
5.0
Yes, I recommend this pro
Bill C.
06/2013
4.0
pool cleaners
+ -1 more
Rick, the owner ,showed by his knowledge that he has been in the business for many years. He helped us choose a high quality marine grade hand rail. We had previous seen comments on the Internet about inferior quality hand rails that corroded( Not Sunrise Pools'). He obtained one for us and installed it on time as he promised. The installation appears to be tight and substantial. It has a nice appearance and works well where he placed it. The other work he did for us at the same time was to replace and re grout some of the pool border tiles that had previously become detached. They appear to be properly cemented in place with sufficient grout to make a tight seal. Although we are pleased with his work and would use his company again we did note that a thin film residue remained on the tiles and when we called him about it he said we should just use some acid on it to clean it off. Also the pool had to be drained and the discharge line was put on our grass rather than woods behind the house and it hurt the grass a bit. He told us that the grass would grow back and that seems to be the case. Again, would we would have Rick and Sunrise do work for us again because of his experience, knowledge and the obviously good quality of the work he did for us.
Description of Work: Installed a handrail on the steps into our pool. Replaced pool tiles that had become detached.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Cheryl Y.
03/2013
5.0
pool cleaners, swimming pools
+ 0 more
Started with a thorough consultation. Very responsive and professional. Would use them again.
Description of Work: Installation of a pool heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
JoAnn R.
03/2013
1.0
pool cleaners
+ -1 more
did not show up
Description of Work: They did not show up repeatedly for scheduled appointments for estimate of project
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Patricia P.
08/2012
1.0
pool cleaners
+ -1 more
The first job the man was fine. He was prompt to our call. He kept my us informed of the wait on the tile because of back order, etc. However, the second we called him to do a different job; he gave a quote over the phone but never came to do the job. We never heard from him after that. We tried calling about two times to see if he was coming to do the job and we never heard from him again.
Description of Work: The man repaired broken tiles in our complex pool.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0
Response from Sunrise Pools Of Naples Inc
As Stated , the first tile repair was excellant .The second call arose from the leaks I detected in the pump room and was in need of more extensive repairs to completely solve the problems . I was never asked to submit a proposal to perform all the work necessary and I felt I did not want to surprise the association with a large bill. Also in conversation my company was asked to deliver chemicals on a retail level .that service is not part of my companies scope .I will submit a bid for repairs if requested. Very unfair rating !
Stewart L.
06/2012
5.0
pool cleaners
+ -1 more
Sunrise Pools determined that my pool was not leaking, but losing water due to excessive evapo-ration caused by high water temperature and low ambient air temperature. Their analysis was thorough and professional.
Description of Work: Checked pool for leakage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Wayne L.
10/2010
5.0
pool cleaners, swimming pools
+ 0 more
They were more than professional. I am pleased with how they responded when I contacted them. However, I didn’t use their services to get the work done since I chose another company. I don’t have anything bad to say about them. They just didn’t have everything and I wasn’t aware of what they did too. My interaction with them was excellent. Their responsiveness was good. They were very professional. I would consider using their services in the future.
Description of Work: I received an estimate from Sunrise Pools within the last 30 days for installing a pool.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jemma B.
01/2010
5.0
pool cleaners
+ -1 more
It went well.
Description of Work: They did basic maintenance on our pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
IRWIN W.
12/2009
5.0
pool cleaners
+ -1 more
They did a great job. I was very happy with their price, and the quality of the work was very high. I highly recommend them and would absolutely use them again.
Description of Work: They cleaned my pool and also installed a heat pump to replace my old one.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Pool Sales Construction and Installation
FAQ
Sunrise Pools Of Naples Inc is currently rated 4.2 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Sunrise Pools Of Naples Inc accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, Sunrise Pools Of Naples Inc offers free project estimates.
No, Sunrise Pools Of Naples Inc does not offer eco-friendly accreditations.
No, Sunrise Pools Of Naples Inc does not offer a senior discount.
No, Sunrise Pools Of Naples Inc does not offer emergency services.
No, Sunrise Pools Of Naples Inc does not offer warranties.
Sunrise Pools Of Naples Inc offers the following services: Commercial and residential design, build, construction, renovations of existing pools/spas equipment, leak location & repair.