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Sandman Pools

Pool and Spa Service

Reviews

4.36 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.3
value
4.2
professionalism
4.3
responsiveness
4.3
punctuality
4.3
Showing 1-6 of 6 reviews

Paul K.
05/2023
1.0
pool cleaners
  + -1 more
James of Sandman Pools serviced my pool since the day I purchased my house. Anything I wanted James was there. If I was coming down for a short visit I would call and he would turn my heater on. Never had a problem with his service. I had him install an automatic pool filler. It never did nor has worked correctly. He was always going to "fix" it. Never did. Since I had moved permanently to this home it was no biggie. I just turned on the water and shut it off when the pool filled. The only difference was I was not going through pool pump motors. Which meant under his care he let my pool level drop to the point the pump was running dry. I felt cheap price to pay for his outstanding service. Then the roof caved in. I wasn't getting any service. My pool kept turning green my filter was no longer being washed. I would text him and he would show up and make it right. Then one time I texted, and I did not receive an answer. We had no more contact. He was cashing my check and doing nothing for the money. I promptly stopped paying and went on the search for a new pool service. James went from the best to worst. I think it's sad for James. But if you no longer want my business have some class and fire me as a customer. Don't make me fire you and you owing me money for failure to service my pool.
Description of Work: weekly maintenance and occasional repairs.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$85

Dylan C.
02/2016
5.0
pool cleaners
  + -1 more
Jim came to the house on time. He replaced the pump motor the next day and was on time again. He did a great job and will hire him again in the future if needed.
Description of Work: Pool pump motor replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie K.
01/2016
5.0
pool cleaners
  + -1 more
As indicated above, he provides weekly service of my pool and has for about 8 months now. Before that he had replaced a pump for me and did a wonderful job. Now he replaced a piece of the conduit covering some of the wiring. He came quickly to assess the situation, and as always was extremely professional and efficient and repaired it quickly. His weekly service keeps my pool water clear and sparkling blue! I highly recommend him!
Description of Work: James provides ongoing service for my pool and recently repaired a break in the conduit for some of the pool equipment. He is always extremely professional, responsive and punctual, and charges more than fair prices for quality work. I would highly recommend him both for ongoing pool maintenance/cleaning and for any issues that come up with your pool and equipment!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Dan A.
12/2015
5.0
pool cleaners
  + -1 more
Excellent service
Description of Work: Repaired salt system, replaced bulbs in pool

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Dave R.
03/2014
5.0
pool cleaners
  + -1 more
Jim was very professional. I was quoted a price of $175. When he completed the repair work, my doorbell rang. Jim said that he didn't have to spend as much time as he estimated. With this in mind, he said that is charge would be reduced to $150. Wow! Sandman Pools is licensed and insured. They provide weekly service, maintenance, repairs and leak detection. Give Sand Man a try. I believe you'll be very happy.
Description of Work: The timer clock for my pool pump stopped working. We needed a fast repair since we were leaving for a vacation. Jim Sanders, owner operator of Sandman pools was referred to me. He arrived within the hour and replaced he timer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Debra H.
01/2012
5.0
pool cleaners
  + -1 more
I have Sandman Pools come out weekly for pool maintenance. It cost $85 a month. He does chemicals, cleans skimmers, checks equipment, cleans tile, vacuums the pool and keeps the calcium in check. Even though its not included in the contract he cleans any indication of mold off the pavers. He also bring dog biscuits for the dogs every week.
Description of Work: I have Sandman Pools come out weekly for pool maintenance. It cost $85 a month. He does chemicals, cleans skimmers, checks equipment, cleans tile, vacuums the pool and keeps the calcium in check. Even though its not included in the contract he cleans any indication of mold off the pavers. He also brings dog biscuits for the dogs every week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

    Contact information

    3739 66th Ave NE, Naples, FL 34120


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    Sandman Pools is currently rated 4.3 overall out of 5.
    No, Sandman Pools does not offer free project estimates.
    No, Sandman Pools does not offer eco-friendly accreditations.
    No, Sandman Pools does not offer a senior discount.
    No, Sandman Pools does not offer emergency services.
    No, Sandman Pools does not offer warranties.

    Contact information

    3739 66th Ave NE, Naples, FL 34120