Naples PC

Computer Repair, Computer Training, Website Design & Development,

About us

Computer Repair by Naples PC is the best computer repair in Naples / Bonita Springs, FL. We offer virus removal, laptop screen repair, computers; PC & mac service & support. We also offer monthly computer maintenance for home and business as low as 19.99/mo (virus protection only). Access your entire office remotely, complete virus protection, employee computer support, and much more.

Business highlights

19 years of trusted experience
Black Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Computer Repair by Naples PC, we fix computers in Naples, Bonita Springs, and Marco Island, Florida. Virus Removal, Laptop Screen Repair, Monthly Business Computer Maintenance, Home Computer Repair and Maintenance, Virus Protection, Apple and Microsoft Setup, Backup, Transfer, and Recover Data, Website Design, Domain Support, and more.

Services we don't offer

Cellphone parts replacement

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.811 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
9%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 1-11 of 11 reviews

Michael D.
06/2020
3.0
computer repair
  + -1 more
Couldn't fix it it, I feel I was over charged for service and a Flash drive. Trying to contact Nate to share thoughts and better understand the charge breakdown by email (5) and phone calls for a week. Zero response Charges might be accurate, but never discussed ahead of time. $ 49.00 initial fee was to be used towards final bill......was not. I just want someone to call me back. Very poor customer service practices.
Description of Work: Fix broken hinges on computer/ Back up data

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$240

Response from Naples PC
The internal hinge connections had completely disinigrated inside this computer. We actually performed an extensive Diagnostic ($99), even though we only charged a basic diagnostic($49). The only way to repair this computer is to replace the outer frame, which the customer did not want to do. Instead, they decided to do a different service, data transfer to a flash drive. Now, I have to remove the drive and mess with data, that is why they were not credited for the diagnostic. Why should I receive the same amount to do a data transfer, vs a data transfer and complete hinge assessment, that's twice the amount of work. Our prices and terms are listed right on our website. We make the prices for the flash drives not the customer. How is it possible to overcharge for something? We do not price match Amazon. The customer picked up the drive with all his data, the computer which could not be put back together again without replacing the parts, and paid the invoice. I figured everything was completed and they were fairly satisfied given the situation. Apparently, the customer calls later to complain about paying $79 for the flash drive and not receiving credit from the diagnostic. It was extremely busy, I'm sure that's why the call was missed. We attempted to call him upon noticing his complaint on Angi, but apparently he is now too busy to return our call, or simply satisfied that he was able to complain about it. Either way, it would be nice to have a conversation and apologize for any inconveniences.

Helen A.
03/2020
5.0
computer repair
  + -1 more
Excellent!
Description of Work: Needed files transferred from old laptop to new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joyce C.
03/2019
5.0
computer repair, computer training
  + 0 more
Naples PC was great at helping me solve the issue with my computer. Highly Recommend
Description of Work: Needed help to finish a program

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39.99

Joyce C.
02/2019
5.0
computer repair
  + -1 more
Fine I am now able to acess Cricut easier along with other things.
Description of Work: Change from Firefox to Google chrome

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Coral C.
10/2017
5.0
computer repair
  + -1 more
Naples PC repaired my computer, provides monthly support at an affordable rate, and set up my printer and fax in less than an hour. Thank you for your support, Highly Recommend.
Description of Work: I needed computer repair and my printer and fax set up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Response from Naples PC
Thank you for your Review, we will always be here to help you with computer services. Call Anytime.

STUART U.
10/2017
5.0
computer repair, computer training
  + 0 more
Naples PC through Nate James is the best IT consultant we have ever used. Nate is a true professional and cares deeply about his clients. The job is not finished until it is done right and he is always prompt in responding to a call. His charges are very reasonable and I would recommend Nate to anyone who needs help in his area of expertise.
Description of Work: loading old computer data & programs into new computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Naples PC
Thanks for your Review: If you need any computer support let me know.

Thomas M.
10/2017
5.0
computer repair
  + -1 more
Went fine getting things in order.
Description of Work: Set up download program. Set up gmail account. diagnose problems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

randy M.
10/2016
5.0
computer repair
  + -1 more
good no complaints. Got a good computer and set it up
Description of Work: replace computer, retrieve data

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

HENRY H.
10/2015
5.0
computer repair
  + -1 more
Nate, the owner, was very knowledgeable and professional
Description of Work: Fixed PC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Naples PC
Thank you for the review, it was a pleasure working with you. If you ever need computer repair in the future, feel free to call anytime. We also provide remote computer maintenance and support as low as 42.99/month. Have a great day :)

Alfred B.
10/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Did a complete re-installment of my operating system, maximized speed and even cleaned up some programs I was not using. In addition, combined my files and pictures and overall streamlined the speed and efficiency of my computer. It was like getting a new one!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$327

Response from Naples PC
Thank you very much for your review, we really appreciate feedback. We also provide cloud monitored virus protection for computers at a low monthly rate if you're interested. Call anytime. Thanks for your support.

Lisa D.
02/2014
5.0
computer repair
  + -1 more
Extremely professional and willing to come by after his last scheduled call for the day, at 7:30 pm on his way home. Really nice guy, very knowledgable. I ended up signing up for a regular remote maintenance plan to avoid the potential of future emergency calls. He didn't push the service, just gave me the details when I asked him if there was any type of maintenance service.
Description of Work: Restored internet connectivity and optimized Mac, and some other tweaks that I understood when he explained them but can't remember now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Naples PC
Thank you [Member Name Removed] for your review, hope all is going well. We also provide computer maintenance as low as 42.99/mo. Our prices have lowered and our computer services have increased. Call anytime for more info.

    Contact information

    5633 STRAND BLVD, Naples, FL 34110

    https://www.naplespc.com

    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 7:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Locale
    Florida

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Training,
    Website Design & Development,
    Electronic Gadget Repair

    FAQ

    Naples PC is currently rated 4.8 overall out of 5.

    Sunday: 12:00 PM - 5:00 PM

    Monday: 9:00 AM - 7:00 PM

    Tuesday: 9:00 AM - 7:00 PM

    Wednesday: 9:00 AM - 7:00 PM

    Thursday: 9:00 AM - 7:00 PM

    Friday: 9:00 AM - 7:00 PM

    Saturday: 9:00 AM - 7:00 PM

    Naples PC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Naples PC offers free project estimates.
    Yes, Naples PC offers eco-friendly accreditations.
    Yes, Naples PC offers a 5% senior discount.
    Yes, Naples PC offers emergency services.
    Yes, Naples PC offers warranties.
    Naples PC offers the following services: Computer Repair by Naples PC, we fix computers in Naples, Bonita Springs, and Marco Island, Florida. Virus Removal, Laptop Screen Repair, Monthly Business Computer Maintenance, Home Computer Repair and Maintenance, Virus Protection, Apple and Microsoft Setup, Backup, Transfer, and Recover Data, Website Design, Domain Support, and more.
    Cellphone parts replacement

    Contact information

    5633 STRAND BLVD, Naples, FL 34110

    https://www.naplespc.com

    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 7:00 PM