Naples Moving & Storage, Inc.

It went excellent. I couldn't ask for nicer people. They are very cooperative. The owner is a very nice guy. They are very good and helpful.

It was excellent. I'd give them a 5-star rating. They just did a wonderful job for me.

Robert came out on 10/29/2014. He arrived 1/2 an hour late when he was scheduled to be here for an estimate. He gave me an estimate of a very high rate. I was going to use them anyway due to the care I thought they would give my belongings. I asked for a three man crew but he said he can only give a two man crew. The rate was $160.00 for a three man crew and $120.00 an hour for two man. This was just to move the large items no mirrors no packing no small items. The estimate was $1080.00 He set two dates for me which worked for me. I came home yesterday and at 2:43 P.M. He called and stated that he was sorry but he would not be able to move me. I arrived home at 4:30 p.m. I called and spoke with him and he stated that he does not have the personal and he can not accommodate me for the two dates I wanted. I explained he was the one that came up with the dates. I asked if this is the way he does business and he stated not normally. He stated that the move would take about 8 Hrs even though it is only 7 miles away from where I live now. He said the entertainment center would take a while to take down. He said that I should not take it personally, but I told him I do he came up with the dates. He stated it was just a business decision. He charged a travel time fee when he is just around the corner from me the travel fee is $120.00. He stated he does not take credit cards he stated specifically He does not like banks and does not want to pay their fee. I said I like to have a recourse if something went wrong. He handed me a file and stated that he has insurance I would be covered. I believe this statement may have been taken the wrong way and he felt that I may cause a problem if something happened in my move and therefore I believe my move was cancelled.

Naples Moving and Storage moved me back in May of 2013 from Naples to Pennsylvania. The owner Bob Short was the one that delivered the quote and surprisingly, he actually delivered my belongings. Bob and his team was extremely professional and efficient. No items were damaged and everything that Bob promised was precisely delivered. In addition, their prices are quite reasonable compared to others if you are flexible with your move dates. What I really liked about Naples is that they do not sell off your load for long hauls. If you hire them, they will handle your pick-up as well as deliver your belongings. I would highly recommend them as a very reputable moving company, which we all know can be hard to find.

Received great packing, pickup, moving and storage services.Great prices vs others I called.Dont judge them based on their website, its very antiquated and does not show accurate pictures of the warehouse. It is very clean, bug free, and uncluttered.Only downside is they only accept cash but otherwise would use them happily

Perfectly - AND I wasn't even there for the pick-up. Lots of breakable items and they arrived in Connecticut (actually early) in perfect condition. He even unloaded the boxes and put them where I wanted them stored. This is the way to go to get items shipped (versus UPS, other mail services). It's better (right where you want them, shipped with "white glove service", AND saves lots of money). Now that I know of them, this is the only way to ship things. They consolidate your items with other people's deliveries so save you money so if you want to send only a couple things from your home in Naples, FL to your northern home, it's easy and inexpensive to do. Would use them again and would highly recommend them.