Naples Custom Remodeling Inc.

His estimate was fair, within my budget. I asked for references, dutifully checked them out then called him to accept his bid. He then sent me a list a vendors he uses. I spent the next week visiting his tile, granite, and cabinet vendors, making choices and orders. When I went back to the cabinet-maker, he acted surprised and said haven't you read your email? When I went back to read the email, I found a terse note removing himself from the job because he was too busy. Now I can't evaluate his work because he never did any for me. What I can evaluate is the lack of professionalism for accepting a job he couldn't do, wasting my and vendors' time for a week, delaying my own project for weeks finding another contractor, and finally not even having the courtesy to call me directly to tell me personally that he was taking himself off the job and allowing me to be embarrassed by the cabinet-maker.

gave that info above

Naples Custom Remodeling Inc. threw a price at us without coming out to see what the job was and it ended up being double of what we were spending. He called to follow up after a month and I told him exactly that, but he didn't agree.They gave us a quote when we walked into their store and I get put off by that kind of customer service.

Excellent hands on planning six months prior to the start of the project. Excellent help with appliance and material selections. During the three month duration of the project; mess and disruption was kept to a minimum, all work was done in a timely and professional manner and the project was completed on time and within budget.

His name was Russ Torrisi and he did an excellent job. We would recommend him to anyone. He started in December and finished in March. This was the best thing that ever happened to us. We had never done it before and we were very, very fortunate to have him come out because he was easy to work with and his crew was extremely professional. The site was cleaned up every day and looked immaculate. We never had any feedback from my neighbors about them being messy or too loud or starting too early. This was the best thing I've ever had done. We would absolutely use them again.