The service person replaced the ice maker with the old one from the dented door and that did not help either. And today, we had the service person come out again (4th time) after being "put off" in December due to a large volume of service calls. Today, we were told we need to follow Whirlpool's recommendation and "shim" the freezer door. And if that doesn't work, it will be up to us to contact Whirlpool and deal directly with them. If this were my business, I would bring out a brand new refrigerator and replace the one that is frankenstein'd together and deal with Whirlpool from the inside, making my customers satisfied--finally--after all this time. We paid a lot of money for this refrigerator and we were a referral to Mullets by some friends. I think Lowe's would treat us much better than this.
Description of Work: This is Mullet's 4th time to our home regarding the Whirlpool refrigerator we purchased back in September of last year. When the unit was delivered, the door on the freezer had a dent in it. The door was replaced about a month later and ever since then we have had issues with the ice maker. The service people have been very nice, when we can get them scheduled. But they are not able to fix the SLOW ice maker. There are only two of us using it and it cannot keep up.
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FAQ
MULLET'S APPLIANCES INC is currently rated 3 overall out of 5.
No, MULLET'S APPLIANCES INC does not offer free project estimates.
No, MULLET'S APPLIANCES INC does not offer eco-friendly accreditations.
No, MULLET'S APPLIANCES INC does not offer a senior discount.
No, MULLET'S APPLIANCES INC does not offer emergency services.
No, MULLET'S APPLIANCES INC does not offer warranties.