MATTER BROTHERS FURNITURE

Furniture - Sales

Reviews

3.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
25%
1
25%


Rating CategoryRating out of 5
quality
4.3
value
4.0
professionalism
3.5
responsiveness
3.3
punctuality
3.5
Showing 1-4 of 4 reviews

Lisa J.
10/2015
5.0
furniture sales
  + -1 more
I worked with Maxine and she was fantastic! She was professional and incredibly helpful. She has an excellent eye and really helped pull everything together. I would definitely use Maxine again!
Description of Work: I am updating my dining area and wanted to use four dining chairs I already had. I brought them in and matched them with a great new table and two additional end chairs. It coordinates beautifully.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Dan M.
10/2015
5.0
furniture sales
  + -1 more
Extremely happy with the quality. Their designer William gave me great suggestions and they helped with financing and had it delivered in less than a week.
Description of Work: I bought a dinning room set.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen K.
07/2013
2.0
furniture sales
  + -1 more
It did not go well. We are still dealing with them about a broken bar stool. After waiting six weeks for the bar stools, we found out they were never ordered. Since we were leaving our Florida home, we had to wait until the fall to have them delivered. One arm broke within months. Instead of coming out and fixing it, they told us we would have to wait for a part from China! After two months, and several phone calls, they sent someone to pick up the bar stool. They brought it back fixed after three days. However, the stool was scratched where the repairs were made. They were supposed to send someone out to repair the scratches. I received a call from them last week but have not returned the call. The covered dining room chairs needed to be steamed. When I asked for service, a man came out and took care of it. No problem.
Description of Work: Bar stools. Dining room chairs

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$1,200

Rowena L.
04/2011
1.0
furniture sales
  + -1 more
The girls name was Maryanne that I first saw. I needed them to take the end table out of my car. They were not willing to do this and told me I would have to come back at another time. She got really angry and walked out to the front and took it out of my vehicle. She ran in and said I am not giving you a receipt that says returned. She told the women in the office about this and started talking bad about me. I told her I was sorry and she started screaming at me get out of this store. I was so shaken by this and called another store in this chain and they told me to have the store manager call me. He never called me back and I have not been able to get anyone to resolve this situation.
Description of Work: I had taken a table home on approval but it did not work out so I took it back.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

    Contact information

    7200 TRAIL BLVD, Naples, FL 34108


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture - Sales

    FAQ

    MATTER BROTHERS FURNITURE is currently rated 3.3 overall out of 5.
    No, MATTER BROTHERS FURNITURE does not offer free project estimates.
    No, MATTER BROTHERS FURNITURE does not offer eco-friendly accreditations.
    No, MATTER BROTHERS FURNITURE does not offer a senior discount.
    No, MATTER BROTHERS FURNITURE does not offer emergency services.
    No, MATTER BROTHERS FURNITURE does not offer warranties.

    Contact information

    7200 TRAIL BLVD, Naples, FL 34108