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LOWE'S

4.3(
15
)

Appliance Sales and Installation, Appliance Repair, Hardware & Home Improvement Stores

Reviews

4.315 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%
Rating CategoryRating out of 5
quality
4.1
value
4.2
professionalism
4.2
responsiveness
4.1
punctuality
4.0
Write a review
Showing 1-15 of 15 reviews
stephanie S.
07/2018
1.0
appliance sales
  + -1 more
Quote done on phone from estimator's home with children playing in background; and I sent email pictures. Stated no personal inspections. Estimate was "about $8000" with only a very brief email description, stating products would be basic quality only . Stated would need permit paid ~about $2000 additionally. Would take 6-8 weeks for permit. Would not cooperate with USAA insurance. Wanted specifics about my address 3 different times not just the neighborhood location. I believe some of the info provided may be correct. However, I would never purchase anything lacking accurate detailed verification of costs when the price is in the thousands. The experience was as if I was at the McDonald's Drive-Thru for home repairs.
Description of Work: estimate to replace tile floor and vanity in quest bathroom of approx. 33 sf.
Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0
SHARON & VERNON B.
06/2017
1.0
appliance sales
  + -1 more
unknown
Description of Work: I purchased a Samsung washer from Lowe's and I also purchased a 5 year guarantee through Protection Plus. It has been less than three years and they are refusing to fix the rusted hinges on my washer. Lowe's keeps referring me back to Samsung. The manager says they cant do anything because it is through Samsung and their service company won't fix it because they will not get paid through the warranty company.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$599
John P.
02/2017
1.0
appliance sales, home improvement stores
  + 0 more
Terrible. The project was paid in full Dec 2014. The cupboards were delivered in Jan 2015 and the stove and microwave removed and installation not completed until late Nov 2015. The work was finally completed Feb 2016. A detailed summary given to Lowes Customer Care with no compensation for all the problems, delays and poor quality workmanship. In fact a detailed 60 page report, including video of problem issues delivered to CEO Robert Niblock with no response
Description of Work: Kitchen cupboards replaced as well as counter top and new cooktop stove and microwave oven.
Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$17,500
laurence f M.
05/2016
5.0
home improvement stores
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Mary Ann P.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They helped us with orchestrate the delivery of our cabinets.
Rating CategoryRating out of 5
Yes, I recommend this pro
Edward C.
06/2015
5.0
appliance sales
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Karen & Joseph W S.
04/2015
5.0
appliance repair, appliance sales
  + 0 more
The service was good. They came out, measured, then they went back and did whatever they had to do. About three weeks later I got the oven. They did a good job, installed it and it was a done deal.
Description of Work: My wife bought an oven and we had Lowe's install it.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Denis C.
03/2015
5.0
appliance sales
  + -1 more
unknown
Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Anthony P.
02/2015
5.0
appliance repair, appliance sales
  + 0 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sally E N.
07/2014
5.0
appliance sales
  + -1 more
Very good, I always have good experiences there. You can buy just about anything there. Their employees are very responsive.
Description of Work: It was fine, it was just a gift, it was a card. I was there last week.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$10
Adam F.
06/2014
5.0
appliance sales
  + -1 more
unknown
Description of Work: They delivered a refrigerator to our tenant in one day.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
gabriel C.
06/2014
5.0
appliance sales
  + -1 more
Excellent!
Description of Work: Wonderful remodeling of my guest bathroom. Lowe's had everything I needed and more. Prices were competitive, plus they gave me a Veteran's discount.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Cynthia M.
06/2012
5.0
appliance sales
  + -1 more
"."
Description of Work: We purchased a dishwasher at Lowes.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,000
Ronald P.
03/2012
5.0
appliance repair, appliance sales
  + 0 more
They provided free shipping and we received it the very next day. We chose them for the price. I give them an "A" overall.
Description of Work: I purchased a refrigerator.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Diane L.
01/2012
5.0
appliance sales, appliance repair
  + 0 more
They stood behind what they sold. The appliances were defective and they fixed the situation immediately. I was 100% satisfied.
Description of Work: I purchased new kitchen appliances.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

    Contact information

    6450 NAPLES BLVD, Naples, FL 34109

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Appliance Sales and Installation,
    Appliance Repair,
    Hardware & Home Improvement Stores

    FAQ

    LOWE'S is currently rated 4.3 overall out of 5.
    No, LOWE'S does not offer free project estimates.
    No, LOWE'S does not offer eco-friendly accreditations.
    No, LOWE'S does not offer a senior discount.
    No, LOWE'S does not offer emergency services.
    No, LOWE'S does not offer warranties.

    Contact information

    6450 NAPLES BLVD, Naples, FL 34109