KIDDS QUALITY CLEANING

Overall, I was pleased.

Fine, thought it was expensive for cleaning in my home.

Chris Ballor was on time. When he arrived he explained exactly what he was going to do. Chris was very nice, clean and pleasant. Would definitely use again.

Chris, the technician, was prompt, polite and got right to work. He was meticulous and thorough and pre-treated and then steam cleaned every inch, helping to move only the heavier furniture (on sliders) I hadn't already moved myself. He did more work more efficiently than the two Stanley Steemer guys I had here last year, and he did a nice job on an old carpet. Unfortunately, I thought the job was overpriced. They resisted giving me an estimate over the phone but finally relented and told me the job (for my two back bedrooms as well) would be between $300-$375. I was disappointed at Chris' firm price of $300 then, considering that I had decided not to worry about the bedrooms and had moved almost all of the furniture myself before his arrival. In short, was a $225-250 job. Hire them if you're comfortable paying a bit more than the standard competition. I have no gripe about the work performed.

Technician Chris was prompt, polite and got right to work. He was meticulous and thorough and was in and out in an hour. His service, and Kidds', was certainly an upgrade from my experience last year with Stanley Steemer, who charged about $125 for the whole house but whose two technicians didn't do as much as Chris did by himself. He did a good job with an old carpet. I was unhappy about the price, since I was quoted $300/$375 for the entire residence, including two additional 11 X 11 rooms which I subsequently decided to leave alone. I just considered it a $200+ job and would have settled amicably for $250. Therefore my recommendation is a qualified one; call them but insist on a firm price before they arrive.

The technician was prompt, courteous, efficient and did a thorough job.

A technician "cleaned" a brand new area rug and an antique area rug. He never spot tested. The brand new rug now has a huge white spot, about 12" in diameter. It's a dark grey rug. When I contacted them, owner came to house and said he'd try and find someone to spot dye the area. I didn't buy a $1,500 rug to then have it spot dyed because they removed the color. I have tried contacting them several times - nobody returns calls or will accept certified letter. Terrible experience and they do not stand behind their work.

Dave, the service representative was prompt, professional, helpful and listened for understanding of our needs. He did an outstanding job of cleaning our carpets. One aspect of the cleaning was to focus on a spill area that was very persistent and prominent. Only an eye that is aware of where the stain was located could find it now. Definitely will have Kidd's back for future carpet cleaning needs.

unknown

We had since then got rid of the carpet and in our bedrooms and we had replaced all the other carpet with hardwood. They looked great but the stains came back quickly. They were on time and originally it looked like a great job until the stains came back but I can't blame that totally on them.

I have used this company in the past and have always been extremely pleased with the quality of their service. I wasn't disappointed this time! I had a little confusion with my calendar and had to reschedule the original date. Chelsea was very helpful and cheerful in spite of me causing her extra work. Dave arrived exactly on time. He was extremely polite, friendly and professional. He measured the amount of work needed to complete my request and gave me a quote very quickly. After signing the paperwork he went right to work and finished the job very promptly. His shoes were covered with 'booties' and absolutely no mess was made in the house. If there were a way to give this company an A+ for a job well done I would certainly do that!

Right on time, price right for carpeting - $177. Did not have him do Oriental (8x12) now since that would have been almost $200. Efficient and thoughtful and cheerful worker.

The owner pick up from our home all 6 rugs. It was complement from company. After cleaning, delivered. Help to put them back and took all responsibility of any complaints.

unknown

Service technician was early, informative and competent. Reasonable price based on square footage.

See details above.

unknown

We have used Kidds several times in the past. 10 years. As always Chris arrived on time and we are very satisfied with the results.

Arrived on time and after explaining procedure got right to work. Worked quietly and quickly and was done in 30 minutes. Left bottle of carpet spotter that works very well.

Chris was courteous, friendly, thorough. Went right to work, addressed my questions. Efficient, can't say enough good things. First time I used their services!

They are always on time. Got the job done quickly and well done. Carpet is never too wet and dries quickly. They aren't the cheapest, but do good work - above average.

Our carpet care specialist was on time, neat, professional and did a fantastic job. The carpets look like new and were not sopping wet like they were when another company cleaned them last year.

I've used this company on two occasions and been very satisfied on both. Chris was efficient, careful of the surrounding area, did a very good job on badly stained carpet. I have referred this company to a neighbor who has also used them twice and been very pleased. I found the cost to be reasonable. I will use this company again

We were very pleased. We use them every year and have been very satisfied.

I have used them for many years and they are very good. They offer mild non-toxic cleaning solutions and are helpful and accomodating.