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Grand Slam Pools

Pool and Spa Service, Pressure Washing, Decks and Porches,

About us

Under NEW OWNERSHIP from 1st January 2018, Grand Slam Pools is the #1 rated pool service and repair company in South West Florida. We aim to provide high quality customer service as well as professional and dependable swimming pool and spa maintenance and cleaning services. We cover SWFL: Naples, Bonita Springs, Estero, Cape Coral, Lehigh, Fort Myers and the surrounding areas. We have an office in Naples and serve over 600 customers in Collier and Lee Counties. Our Full Service weekly pool cleaning program starts at approximately $75 a month, depending on the size of your pool and if you have a spa. This package include a monthly vacuum and filter clean in addition to our normal cleaning schedule (although we are completely flexible to meet your requirements). We cater for any size pool and have extensive experience in both residential and commercial pool service and repair. Whether you're looking for weekly pool service, parts, an equipment repair or a pool heating solution, Grand Slam Pools has the expertise to help you! Our services include: " Brushing " Skimming " Tile Scrub " Checking and balancing of chemicals " Equipment check " Emptying your skimmer basket " Vacuuming (monthly) " Filter cleaning (monthly). Want to convert your pool to a salt system - we can help! Selling your home? We also perform home pool inspections. Ask about our special offers on heaters and variable speed pumps (to save you money in energy costs) + automatic pool vacuums. Call Grand Slam Pools today for all your pool service needs! We are an honest and reliable family-owned business that cares about you and your pool! Call today...

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Monthly Regular Pool Maintenance & Service. Pool Heater Installation, Pool Repair And Pool Upgrades, Pressure Washing

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6170 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
2%
3
2%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.6
responsiveness
4.8
punctuality
4.7
Showing 151-170 of 170 reviews

Jean A B.
08/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Salt pool maintenence and cleaning services were performed ABOVE my expectations. Professional staff made certain gates were kept closed for the safety of my dogs. Flat fee pool service is exactly what works for me no hidden fees or upcharges. Each visit a form advised me of the services my pool required, I gladly recommend Grandslam for all your pool maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Grand Slam Pools
We are so grateful to have you as a customer and to be taking care of your pool for you. Thank you for allowing us that opportunity .

Gary C.
07/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: We paid for the year to get the discount. Dalton was very responsive when I called with a question. Steve? is very polite and clean cut when servicing the pool and took a few minutes to explain some things to me that I had questions about the pump and return lines and operating the solar panels. So far we are very happy with the service and would gladly recommend them to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$810

Response from Grand Slam Pools
Hey [removed member name] I am so happy we could help you out sir with the pool. Its our privilege to be able to help you out. Thank you thank you

Patricia K.
07/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Full service monthly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Grand Slam Pools
so Happy that the pool looks so wonderful for you and happy we could help out. Thank you for taking the time to leave us a review.

John A.
06/2015
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

Response from Grand Slam Pools
[Removed Member name] you guys are awesome. We always love and enjoy everytime we meet and are able to help you out with the pool. So happy you got that awesome salt pool you guys have always wanted. We will always be here whenever you need us. Enjoy your pool my friend.

Joyce H.
04/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Very polite young man, very fast service, pool looks great!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$910

Response from Grand Slam Pools
(removed member name) thank you, thank you for your kindness. I know it took several visits but we finally got that pool clean and that makes me happy. Thanks for being so nice and leaving us a review.

Patricia M.
04/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Excellent responsiveness and professionalism. They are on time. They leave cards that document what was done during the service call. I would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Grand Slam Pools
It has been a blessing to us to have a customer like you [name removed], we are appreciative for your communication as well. Thank you forsaking time out of your busy schedule to leave us a review.

Garret R.
03/2015
5.0
pool cleaners
  + -1 more
Dalton was great!
Description of Work: checked pool and equipment....cleaned & advised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Grand Slam Pools
(Member Name) you are the man, thank you for the review sir, I very much appreciate it. Im happy we saved that motor and saved you some money. Thanks for taking time to leave this review i know you are very very busy.

Evan E.
03/2015
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Grand Slam Pools
You guys were such a true Joy to come and talk with. I felt like I was speaking with Family. Thank you for your kindness and allowing us the opportunity to take care of the pool.

Jeff K.
02/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Regular pool service, including occasional treatment of stand alone hot tub. The owner is very communicative and responsive to our needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Grand Slam Pools
Hey man you taking the time to leave us a review out of your busy schedule means the world to me. Thank you so Much [removed member name], I really really appreciate it sir.

Timothy T.
12/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Dalton Mixon is fantastically responsive when you call him!....on the rare occasions I have had to leave a message he has called me back promptly and followed up with an email to ensure what had been done met with my satisfaction. He has streamlined his accounting so that paying him for services rendered is not a headache. Most importantly, what he does provide is the human factor, Dylon and his Crew are everything I have said above and who treat me like a Human Being and not an economic unit...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Grand Slam Pools
Sir you are a fine Gentleman, it has been a privilege to service the pool for you. I enjoy the good conversations from time to time as well. Have a Blessed New year.

Jennifer M.
09/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Dalton was excellent in his communications, he contacted us right away to schedule the appointment. |At the appointment, Steven was very polite, on time and was very clear in his explanation of our pool and system. |Dalton followed up promptly and provided the solutions for our needs. We liked them from the very beginning and will be using their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44

Response from Grand Slam Pools
I greatly appreciate you guys taking time out of your busy schedule to leave me a review. You guys are a blessing to GrandSlam and awesome people to work with. I rank you guys A plus customers if I could haha. Thanks Again.

Nancy C.
09/2014
3.0
pool cleaners
  + -1 more
unknown
Description of Work: Two individuals came and brought out a spray bottle of bleach and a magic eraser. They came around to the back of the house and worked for a short amount of time. Maybe we expected too much? They were very polite young men. They reglued two small tiles that had become loose. We had quite a mess to clean up after they left since the glue dripped into the pool badly. I was surprised that they never got into the water to do their work. Truthfully, we didn't notice much difference after their efforts.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$150

Response from Grand Slam Pools
Hey [member name removed] thanks for leaving a review you were very pleasant to speak with on the phone and in person. To address the concerns, I did mention twice on the phone their was nothing extravagant about the tile clean but that good ol fashion bleach is what we found to work best for the grout and tile and the magic eraser i have found to work for years on tile so i stand by its abilities we also hit it with Power blue and a tile brush. I do greatly apologize if there wasn't much of a difference noticed, i wish you would have addressed it when i presented the pool tiles to you immediately after the cleaning. I pointed out that certain areas were still stained and the tile replacement i said would be no charge due to us not being able to get out all of the stains. I also warned the glue may drip and get into the pool. So i do completely understand what you are addressing and i felt as though i did right by pointing everything out to you first before you pointed it out to me. Also as i had mentioned before left please call me if theres anything i can do to make sure you are satisfied with our work. Thanks [member name removed] and have a blessed day.

Barbara M.
08/2014
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Grand Slam Pools
[member name removed] it is my pleasure to take care of the pool for you and I greatly appreciate you taking the time out of your day to leave a review for me. Thanks so much

Neithilath M.
07/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: I bought the big deal service to check pool operation, chemicals, and filter cleaning. Also had the spa light bulb replaced. All services were performed satisfactorily.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Grand Slam Pools
It was a pleasure helping you out with the pool and taking care of your light for you. I literally couldn't have done it without you or i would've needed 3 hands. Thanks for taking the time to review us and thanks for the help with the pool light.

Kathy E N.
07/2014
5.0
pool cleaners
  + -1 more
.
Description of Work: Monthly care of pool. Also restored salt system for pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Grand Slam Pools
(Member name removed) thank you so much for the review and the opportunity to take care of your pool and salt cell system .

Jerry B.
06/2014
1.0
pool cleaners
  + -1 more
I will not use them again.
Description of Work: He came out to clean my pool.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$39

Response from Grand Slam Pools
I am sorry for any confusion and that you weren't 100% satisfied with our services. The review is not very descriptive, so i will give it the explanation owed. I arrived at the pool and it had lots of yellow algae all over the floor and walls. I made you aware 3 times that i would vacuum the floor but when i brushed the algae off the wall IT WOULD CAUSE THE POOL TO GET CLOUDY until it circulated and cleared up over the next couple days. 2 hours later i receive a call exclaiming THE POOL IS CLOUDY along with profanity followed by you hanging up . I received one more similar call. i then came to your house again to clear up all confusion, stating the very thing i had explained would happen, did happen. Again unnecessary profanity was used on your end and you walked in. We had vacuumed, brushed, tile brush, skimmed, empty basket, check equipment, cleaned the filter, and shocked the pool. We provided algae pool cleanup FOR FREE. You bought a big deal which only includes chemicals and filter cleaning with pool inspection we also did shock and vacuum along with other things. Again I am sorry there was any confusion.

kent F.
06/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Monthly pool service and repaired broken pipe and valve near pool pump at reasonable price

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Grand Slam Pools
thanks so much for the review. We have enjoyed taking care of the pool and getting it back in shape. Im glad we got that pipe taken care of when we did. Have a blessed week.

Sharon S.
06/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Cleaned a very dirty and algae filled pool. The pool was crystal clear when they were done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$450

Response from Grand Slam Pools
[member name removed] thanks so much for taking time out of your busy schedule to review our company . I was very happy as you were to see your pool go from pond to pool . Thanks so much for the opportunity to help you with your pool .

Victory P.
05/2014
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Grand Slam Pools
Thanks so much I greatly respect and appreciate your review of our company it truly is a blessing to us. Thank you so much.

Steven W.
03/2014
5.0
pool cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$75

Contact information

3627 Progress Ave, Naples, FL 34104

http://www.grandslampools.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
Pressure Washing,
Decks and Porches,
Concrete Driveways,
Pool Sales Construction and Installation

FAQ

Grand Slam Pools is currently rated 4.6 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Grand Slam Pools accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Grand Slam Pools offers free project estimates.
No, Grand Slam Pools does not offer eco-friendly accreditations.
No, Grand Slam Pools does not offer a senior discount.
Yes, Grand Slam Pools offers emergency services.
Yes, Grand Slam Pools offers warranties.
Grand Slam Pools offers the following services: Monthly Regular Pool Maintenance & Service. Pool Heater Installation, Pool Repair And Pool Upgrades, Pressure Washing

Contact information

3627 Progress Ave, Naples, FL 34104

http://www.grandslampools.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM