*Complete Well Water Service*
We have been providing solutions for water problems in Southwest Florida for over a decade.
Florida Soft Water has a variety of products that enhance the quality of your water, no matter what the source. From wells to city water, from your kitchen sink to your motor home, our certified technicians will be able to make the proper recommendation for your particular needs.
Business highlights
24 years of trusted experience
Services we offer
Pumps, Pressure Tanks, Water Softeners, Inspections, Wells, R.O's, Whole House Reverse Osmosis Systems, Car-Rinse Systems, and much more!
Fine. The service man was very informative regarding well water quality and the effectiveness of disinfection.
Description of Work: Disinfected well
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jonathan F.
07/2017
5.0
water softeners, wells
+ 0 more
It was expensive (even after they used some of our old equipment), but it was money well spent.
Description of Work: After years of struggling with a bad water treatment system and a bad water treatment company, we switched to Florida Soft Water and had them install a whole-house RO system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$5,700
Edward L.
03/2017
5.0
water softeners
+ -1 more
Needed someone to fix our well water system; looked at the available providers and chose one that was close with a good rating. Florida Soft Water sent Mike to our home and we now have a company we can trust: he correctly diagnosed the first issue (a bad electrical feed which was quickly fixed by Jay Electrical) and then returned promptly after it was apparent the electrical feed wasn't the only trouble. Mike found the problem (bad solenoid) and made sure everything was working properly before he left. Can't thank him and his company enough: you now have a loyal customer!!
Description of Work: Woke up with no water pressure in the house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
judith O.
10/2016
5.0
water softeners
+ -1 more
I have had them for three years
Description of Work: Filling salt into and monthly maintaining of my water softener system
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,030
Jack S.
07/2016
5.0
water softeners
+ -1 more
He comes when I'm not home and leaves the bill on the door. Love it. No more heaving heavy bags of salt or forgetting to buy it.
Description of Work: Added salt and completed an overall inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$22
Joan L.
09/2015
5.0
water softeners
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Dawnalee H.
06/2015
5.0
plumbing, water softeners, wells
+ 1 more
They are quick and efficient. Sometimes I don't know there are even here until I find the tag on the door. My well pump went out and they came and took care of it right away.
Description of Work: They come out monthly and do maintenance on my water softener and well. They take care of the salt and let me know if there are any issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Lisset D.
10/2014
5.0
plumbing, water softeners
+ 0 more
We had been living in the property for almost a year and had not been able to get water or ice through our refrigerator and had several others come out to trouble shoot this problem directly from the manufacturer and they couldn't figure out the problem. As soon as the technician left our home after service the refrigerator had already started making ice and soon there after we were having drinking water from the refrigerator. On another occasion our water tank was overflowing and I called Florida Soft Water for assistance. I was immediately connected to a technician who instead of scheduling me for service simply walked me through a couple of steps and the problem was fixed. I am overly impressed with Florida Soft water and their service will most definitely continue to use them without a doubt.
Description of Work: Serviced our well water tank and serviced our under the kitchen sink reverse osmosis system and changed the filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Wendy C.
08/2014
5.0
plumbing, water softeners, wells
+ 1 more
The one thing I love most about this company is the staff! The water system we have is great also, as I LOVE having clean, clear water vs the brown egg smelling kind. I have lived in Golden Gate most of my life & could not live with out it. It's a NECESSITY. Sure, the equipment may have a glitch or two every now & then, but hey..even technology isnt perfect. Each problem I've had has been easy enough for me to do myself, although when the computer did fall short, Danny, the service technician was quick, efficient, and very pleasant. I never have to wait long for a service call & I love that they have after hours service! One time we had a really bad storm that flooded our back yard and we had a broken pipe that was letting dirty rain/ground water into our system. Danny was on site within a couple hours & had the whole thing up & running in no time. I would choose this company over & over again, hands down. When you call, there is always a friendly face to the voice behind the phone. Jennifer & Courtney can turn any frown upside down & have you laughing before you hang up. For a family owned business, there are no politics involved. They are an honest, hard working, christian family, with core values to the community.
Description of Work: We have had Florida Soft Water out for all our water needs. From replacing our entire softener system, to broken pipes, & smelly water.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Nayris D.
08/2014
1.0
water softeners
+ -1 more
unknown
Description of Work: Weekend emergency call no water with very sick senior parents not responsive when call, after owner returned call he seem upset that I would not wait till Monday.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Florida Soft Water
I am sorry to here you had a bad experience, however I do believe you may have reviewed the wrong company. Although we do have record of you being in our data base, we have not been to your home since July, 2009. Furthermore you stated that you called over the weekend yet you say the work was completed on 8/20 which is was a Wednesday. Our company strives on great service and in no way shape or form would anyone from our company not come to your home for an emergency the same day as long as it is with in our working hours. We do not offer 24hr service but do work 7 days a week including holidays. Further more I see where your last call to us back in 7/09 was in fact a weekend call in which we arrived and repaired you system that same day.
Michael C.
06/2014
4.0
water softeners
+ -1 more
They were always there when the system needed salt. There was nothing wrong with their services. I have sold the property that's why i stopped their services.
Description of Work: They supplied my water softener with salt.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16
Jerry W.
02/2014
5.0
water softeners
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Michael C.
01/2014
4.0
water softeners
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$36
Kimberley A.
10/2013
5.0
water softeners, wells
+ 0 more
We have used Florida Soft Water for over 10 years. They keep our Golden Gate Estates well water system up and running. They provide monthly maintenance of the system and promptly respond to any service calls. They are always professional and treat us like family.
Description of Work: Inspect water system, perform monthly maintenance, fill salt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$67
Melissa T.
08/2013
5.0
water softeners
+ -1 more
They are friendly, honest, and have fair pricing.
Description of Work: They replaced some equipment in our water system, and they also come out for monthly service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
S S.
08/2013
5.0
water softeners
+ -1 more
It was excellent. The guy was very helpful, he came on time and he was very pleasant. I would recommend him. It was a good price. He was good.
Description of Work: I purchased a big deal with Florida Soft Water for water softeners.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
David M.
08/2013
5.0
water softeners
+ -1 more
They were great. They were on time, knowledgeable, and explained everything. I will be using them as my water softener service provider.
Description of Work: I bought a Big Deal from them for a soft water system tune-up and two bags of salt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Nayris D.
08/2013
2.0
wells
+ -1 more
The work itself was good, but when I called them during the weekend because we weren’t getting any water, they did not respond in time would, even though I told them that it was an emergency. I have never used them again since.
Description of Work: I called them because we weren’t getting any water.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Florida Soft Water
I'm very sorry you were not satisfied with with the quickness of our service, we do strive to be quick and efficient as possible with our calls. After reviewing your history in our system I do see where we had serviced your system in the past, prior to this last call several years ago with no issues. Again I am sorry we did not arrive quickly enough for you. I also see that at the time of service in question you were not actually charged for the service call or labor. We actually repaired your system at no charge. Thank you, Shannon Hubbell
GLENDA W.
08/2013
5.0
water softeners, wells
+ 0 more
They were prompt and did a very good job.
Description of Work: They put in a new pump and replaced the filter in our water softener and water system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Herbert S.
08/2013
2.0
wells
+ -1 more
I was not satisfied with them. I didn’t like the way they represented things. For example, the size of the pressure tank is not what I thought it would be, but I had to accept it because I didn’t have any other choice.
Description of Work: They replaced the well pump and a pressure tank.
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
4.0
punctuality
4.0
$1,000
Response from Florida Soft Water
(removed member name), Thank you for the review. I'm sad to see that you were not satisfied with our latest service call to your home. I see where we have been there prior without any issues but would like to respond to the latest. The call came in stating that your well pump was cycling off & on. A service tech was dispatched and found the pressure tank needed to be replaced. To prevent any further damage a new pressure tank although not the same size you had was installed temporarily. The following day, with your authorization of pricing we returned and installed the new tank. Thank You, Shannon Hubbell
Gary G.
08/2013
5.0
water softeners
+ -1 more
They are good, honest people. They show up and do the job.
Description of Work: We have been using them for 10 years and they have been servicing our equipment. We have a RO system that they installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
john H.
08/2013
5.0
water softeners
+ -1 more
Danny showed up on time and was thorough. He was pleasant to deal with. I will use them again.
Description of Work: Checked water softener, resolved a salt "bridge" problem, performed a re-generation, and a thorough check up of the unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Florida Soft Water
Thank you for the review. And congratulations on the new home. Shannon Hubbell
Dawnalee H.
08/2013
5.0
water softeners
+ -1 more
Danny was great and explained everything to me. This is my first home and first experience with well water. He was very knowledgeable and friendly.
Description of Work: Soft Water System Tune-Up and Two Bags of Salt
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$66
Response from Florida Soft Water
Thank you for the review. I know things can become overwhelming when purchasing a new home. I'm glad we were able to help you in explaining the ends and outs of your new to you well water system. Shannon Hubbell
Alex D.
06/2013
5.0
water softeners, wells
+ 0 more
Arrived on time and spent the time to explain the system to me as this was the first time I have owned a home with a well. Very courteous and answered all my questions and concerns. i also signed up for a monthly service plan with them to take care of the system moving forward.
Description of Work: Serviced and cleaned well system and replaced switch on the irrigation system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$171
kirsten T.
11/2012
4.0
water softeners
+ -1 more
Overall, everything went well, technician knew what he was doing and my system is now working well.
Description of Work: Decent service. Technician stated that previous owner had monthly salt delivery and that Florida soft water cleaned tank and serviced equipment monthly. They may have delivered salt monthly but equipment was not serviced-for a long time. Gage was old and broken and water tank had not been cleaned in a dog's age. I think they call it "elephant ears" growing. Previous owner had only move out a week before we took possesion. My husband scrubbed the tank when we first bought the house and they replaced the gage when they were here replacing our water system.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$985
Response from Florida Soft Water
[removed member name], Thank you for the review, we appreciate it very much. I would like to respond though, regarding the previous homeowner. We did perform a monthly maintenance service on the home for many years before your purchase. However they had cancelled the service in May 20011 a year and a half before your purchase. I hope this clears the question on why the equipment was dirty when you took possession. Thanks again for your review. Shannon Hubbell
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Water Filtration and Softening,
Wells and Pumps,
Plumbing,
Home inspection
FAQ
Florida Soft Water is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Saturday: Closed
Florida Soft Water accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Florida Soft Water does not offer free project estimates.
No, Florida Soft Water does not offer eco-friendly accreditations.
No, Florida Soft Water does not offer a senior discount.
No, Florida Soft Water does not offer emergency services.
No, Florida Soft Water does not offer warranties.
Florida Soft Water offers the following services: Pumps, Pressure Tanks, Water Softeners, Inspections, Wells, R.O's, Whole House Reverse Osmosis Systems, Car-Rinse Systems, and much more!