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1.01 Reviews
Showing 1-1 of 1 reviews
Douglas and Joyce B.
09/2007
home security systems
 + -1 moreHorribly because we had to begin legal action against Dehart. Dehart would write threatening letters to us that we had broken a FIVE YEAR contract that I had NO IDEA that I was signing for!!! Nobody brought this to my attention and I just assumed monthly payments, like our previous company, or yearly, like everybody else. And if it is for longer than one year, contractors ALWAYS bring this to my attention, but Dehart NEVER brought this to my attention. After I called the president many many times, he never once returned my phone calls. I wanted to tell him from my side of the story what had gone wrong at the house, yet he met with the technician who serviced our house and only spoke to him. This technician lied completely about the situation and I even had in writing my serious phone call with this technician. Then I found out this technician no longer works for Dehart!! We never got our money back and I had to pay mega bucks to fix it with several other companies.
Description of Work: I, Joyce Bartholomew, hired Dehart to install and upgrade the existing security system at our home. The equipment and its installation were defective, and I spoke to the installation technician to please fix the problem and he outright refused. This was still under the one year warranty too. I had another installer from Dehart check out our alarm system that was not working from another angle and they did not fix the cellular back-up that was not working either, which I was paying for monthly. Another Dehart technician left the circuit board OPEN and EXPOSED in the closet, which I believe is quite dangerous. This technician never returned to fix the problem either.
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$3,500
Contact information
4707 ENTERPRISE AVE STE 4, Naples, FL 34101
www.dehartsystems.comLicensing
Bonded
Insured
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Service Categories
Home Security Systems,
Phone Wiring,
Vacuum Cleaners
FAQ
DEHART ALARM SYSTEMS is currently rated 1 overall out of 5.
No, DEHART ALARM SYSTEMS does not offer free project estimates.
No, DEHART ALARM SYSTEMS does not offer eco-friendly accreditations.
No, DEHART ALARM SYSTEMS does not offer a senior discount.
No, DEHART ALARM SYSTEMS does not offer emergency services.
No, DEHART ALARM SYSTEMS does not offer warranties.
DEHART ALARM SYSTEMS offers the following services: COMMERCIAL & RESIDENTIAL, DESIGN, ISTALLATION, SERVICE AND MONITORING OF SECURITY SYSTEMS, ACCESS CONTROL, CCTV, AUDIO & COMMUNICATION SYSTEMS, BURGLAR ALARM SYSTEMS, FIRE ALARM SYSTEMS, MONITORING FACILITY, TWO WAY RADIO & CELLULAR BACKUP, STRUCTURED CABLING, HOME ENTERTAINMENT, INTERCOM SYSTEMS, TELEPHONE SYSTEMS, LONG RANGE RADIO, CENTRAL VACUUM SYSTEMS.
Contact information
4707 ENTERPRISE AVE STE 4, Naples, FL 34101
www.dehartsystems.com