Connie's Natural Cleaning Services is a local family owned and operated company dedicated to using Natural Cleaning Biodegradable Products to alternatively adding benefits of Aromatherapy to clean homes, offering familes a healthy cleaning experience and protecting health against harsh chemicals.
Connie is simply lovely. She came out on a Monday (holiday) and estimated how much to do a first time cleaning as well as regularly scheduled cleaning. I had moved into my home almost a year before and had not had the house professionally cleaned, although I tried to stay on top of cleaning myself. Connie's crew did a fabulous job -- you could tell the minute you stepped into the house. You could eat off the floors (although we didn't!) and everything was just right. I will continue to use her services on a monthly basis, maybe more often if I feel the need.
Description of Work: Vacuum,& dust whole house, clean 2 bathrooms, thoroughly clean kitchen, mop floors, straighten items, clean mirrors. All done with "natural" cleaning products so nice fresh smell (not flowery or medicinal).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Andrea C.
06/2011
5.0
house cleaning
+ -1 more
Connie and her crew of two others did a great job. She came out and gave me an estimate and then scheduled an appointment for a deep clean. They did a terrific job, efficient and professional. I plan to use them now on a biweekly basis.
Description of Work: Deep clean of a 2B/2B, LR, DR, office, kitchen, sunroom, and front porch.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
Judy C.
05/2011
5.0
house cleaning
+ -1 more
Connie was able to come out the very next day after I called her to provide an in-home estimate. We were looking to set up regular (either bi-weekly or monthly) housecleaning service. Right away we appreciated her professionalism, as well as her courtesy in noticing we did not have shoes on in the house and taking off her own shoes before entering. She provided a written estimate (as opposed to verbal ones we got from two other people). Initially the estimate was higher than what we had expected, but it proved to be right in line with two other services we received estimates from. She was also honest that our house seemed fairly clean and advised that we didn't need bi-weekly cleaning, once a month would be fine for us. It was nice to see that she wasn't just trying to make more money by trying to upsell us to more frequent (and more expensive) service. The initial service was a "deep clean" where they really got into every nook and cranny - it would have taken me a solid day (or more) to get the house this clean, but instead my husband and I went out for lunch and came home to a spotless house! They did arrive later than scheduled, but Connie did call ahead to let us know they were running late. Based on the wonderful job they did, we decided to book regular monthly cleaning with Connie as well. Hopefully the regular service turns out to be just as nice!
Description of Work: Connie and two of her cleaners did a deep clean on my 3BD/2BA house. It took them 3 hours and we came home to a spotless home - glass tables had been polished (on both sides), all the baseboards had been wiped free of dust, the bathtub was whiter than I had ever been able to get it to myself, bed sheets changed, the stairs vacuumed, and the hardwood floors all swept and polished as well (we walk barefoot in the home so we can really tell the difference). This doesn't even cover the full list of everything they did, but were all the details that I appreciated most!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$225
Laura O.
05/2011
5.0
house cleaning
+ -1 more
Great! Dependable and do good work.
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Carrie M.
04/2011
5.0
house cleaning
+ -1 more
The bathroom was absolutely spotless. The whole place looked very nice thanks to her extraordinary measures.
Description of Work: They cleaned my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$100
Kristina H.
03/2011
5.0
house cleaning
+ -1 more
: She showed up on time. I have not used her yet, but I was so impressed with her presentation that I want to use her. I was not able to keep the cleaning appointments because of my mother?s death. She was very businesslike. There is a misrepresentation on her contract which I would like her to look at. She meant to say my monthly cleaning be twice a month but the contract says weekly. She is from another country and she is working really hard in getting her English correct. I felt like she really knows what she is doing. She explained to me over and over that she will be here for the first cleaning and made sure my mother felt comfortable with them. I wanted my mother to be with people who are safe and Connie was very positive. I wanted a person whom I can trust. She was very professional and I liked her personality. She seemed to be caring and she explained to me what needed to be done. I had a deep sense of comfort with her. She did a very good presentation of her company. I felt that she is very fair priced. She was open to any questions. She was very clear about her quotes. She called me to say she would be late. There was one bad response to her business on the reviews. I asked her about it and she did not get defensive at al. She told me her side of the story.
Description of Work: I contacted Connie's Natural Cleaning Service's in December. She gave me a quote for the work I wanted her to do.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JANET S.
02/2011
5.0
house cleaning
+ -1 more
I originally called Connie based on great Angie's List reviews, and I am so glad I did! From estimate through the last two years of regular cleaning, she and her colleagues have been extraordinary in every way. Connie is amazing, and I cannot possibly say enough about how wonderful her people are. They do a great, great job, and have FAR exceeded my expectations. Absolutely the best housecleaning service I have ever had in the past 30 years, and I've had some very good people. It's a true pleasure to have such lovely, professional, conscientious, thorough, thoughtful people in my home. Always after they leave, it feels and smells wonderful. I especially appreciate that they use only natural, non-toxic products. What a difference. If I could give them higher than an "A" recommendation, I would.
Description of Work: Connie and her crew have been cleaning our 2-bedroom 1 bath house for almost two years now. Every two weeks they do a thorough basic cleaning of the entire house -- bathroom, kitchen, hardwood floors, dusting, vacuuming. Occasionally I request additional time or additional services such as refrigerator cleaning or deep cleaning before we have family come to stay with us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Andrea G.
01/2011
5.0
carpet cleaners, house cleaning
+ 0 more
I've had them clean my apartment four times now and they've done a great job. They are very professional. They do a very thorough cleaning job and basically one can eat on the floor after their cleaning.
Description of Work: I used the services of Connie's Natural Cleaning Service's about four weeks ago. They cleaned the kitchen and bathroom floors. They did dusting as well.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Sandra S.
12/2010
5.0
house cleaning
+ -1 more
She does a great job. She is very accomodating to what I want done specifically--she will do what I want her to do. She is very quiet, hard working, and I am pleased with her work.
Description of Work: She cleans my home for me, so far I have used her three times this year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
sherry F.
12/2010
5.0
house cleaning, window cleaning
+ 0 more
They arrived on time with a team of 5 people and finished in 2 1/2 hours. I was very pleased to have the work done so well and in such a short period of time -- others I called did it themselves so they would have been here all day. I trusted Connie and her crew enough to leave while they worked. My only regret is that I'm out of their service area, so regular service will include a travel charge. The actual time worked was higher than the estimate, but she only charged me for the initial estimate. Great job.
Description of Work: They preformed a deep cleaning, including interior windows (removed screens), and shined chandelier. Windows had not been cleaned for over 4 years and I didn't realize the chandelier (which I think is sort of tacky) could look that good.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Sara S.
11/2010
5.0
house cleaning
+ -1 more
Connie arrived promptly for the estimate, and scheduled services for a few days later. The team was late in arriving, but once they came, they went to work immediately and worked very hard to clean my house, even though it was very hot that day. They finished on time, and my house sparkled, smelled great and was a joy to behold. It is an extra bonus that Connie uses all natural products and is so friendly and easy to work with.
Description of Work: Thorough cleaning of my house from top to bottom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
Liza R.
10/2010
5.0
house cleaning
+ -1 more
Connie's crew does a beautiful job of cleaning my house every two weeks. It always smells and looks great when they're finished.
Description of Work: Housecleaning-sweep or vacuum floors, mop, wash surfaces, clean bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
leisel W.
10/2010
1.0
house cleaning
+ -1 more
I made and appointment and they did not show, nor did they call. They are as bad as the phone company circa 1990
Description of Work: none
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Ken M.
10/2010
5.0
house cleaning
+ -1 more
Connie runs a very professional operation and I would definitely hire her again. She is very responsive and thorough. She came to my house the same day I called for an estimate and scheduled the work the week after. She went through my house pointing out what she would do and what she wouldn't do (there were no surprises is misunderstood expectations). On the day of the cleaning, she arrived with her team on time, went to work immediately and stayed longer than budgeted (without charging me more) to make everything right. She met all of my expectations. I had a couple of other quotes and no one came near the level of professionalism that Connie brings to her business. I will hire her again for a deep clean. It is unfortunate that Fremont is outside her range for regular cleaning services.
Description of Work: One time deep clean for my 4 Bed/2 Bath house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Fran J.
10/2010
5.0
house cleaning
+ -1 more
I very much appreciated their thoroughness and diligence. Having had knee replacement surgery, there were many areas I could not easily reach. My house is now clean and dust-free and I am quite happy with the experience.
Description of Work: deep cleaning throughout entire house--especially blinds
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Sharon H.
09/2010
5.0
house cleaning
+ -1 more
I'm very pleased with the quality of the cleaning work and their use of environmentally safe cleaning products. They arrive promptly and get the job done. They make the extra effort to clean the places I never got to like pictures (and I have a lot hanging on my walls). I highly recommend Connie's Cleaning.
Description of Work: Connie and her staff have been cleaning my house every two weeks since Jan 2010. She came in before the first cleaning to give me an estimate of the ongoing cost and the initial cleaning to bring my place up to her standards. She responded to my request promptly and came by for the initial meeting within a couple of days.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
lilly V.
09/2010
1.0
house cleaning
+ -1 more
I purchased the Angie's List Big Deal. I phoned and emailed the vender and got no response. I emailed Angie's List and got no response. I feel totally cheated. Saddest part is that I think the Big Deal is a great idea and I wanted to try Connie's, and now I just feel ripped off.
Description of Work: none
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$50
Response from Connie's Natural Cleaning Service's
Connie's Natural Cleaning builds itself on reputation and takes pride with extreme efforts when servicing its new and ongoing clients. Connie’s business model structures itself on strict customer service practices with the intent of earning your business upon or after service. That’s why Connie’s chose to use Angie’s because we agree with their prospective overview of offering reputable companies that assures Angie’s members get an honest business for their family needs when using their listings for service. Connie’s also understands the benefit and its decision in using Angie’s Lists so you may have the confidence that we do honor every customer with grade A service. And as a Company listed with Angie’s will not lower our responsibility to you or Angie’s in responding diligently to all your emails, voice mail and phone calls when calling for a service. Unfortunately statistically, we do have room for human error and run into a problem and make this mistake but we do follow-up immediately and accordingly within a 24 hour window. Besides this is how we make a living right? So in closing we would like to address in the matter of the member and beforehand thank you for every honest review posted by Angie’s members. First, we apologize to member if this has caused her family any inconvenience, but unfortunately after investigating member posted review, we find our Company has no fault in her disappointment. Although we do understand her frustration, but her situation might have been different if she called Angie’s to inform them of her problem. Angie’s would either have refunded her or called us immediately to facilitate her service. Connie’s did take liberty into this matter seriously, pulling all emails, phone records, voice mails and has found no contact from member. Although she did purchase a Big Deal from Angie’s and we greatly appreciate her efforts looking us up on Angie’s. This ordeal has greatly surprised us among Connie’s staff and we will make every effort in forwarding this to Angie’s advertising in hope her posted review will be taken off until properly investigated for its intended solidity. Until then we apologize and advise her to call Angie’s for a full refund.
Anthony O.
08/2010
5.0
house cleaning
+ -1 more
Let me be frank here, I do not like to clean house. I loth it. I am lazy when it comes to hauling out the cleaning supplies and equipment. My husband and I are two very busy people. He is an executive with a local financial firm and I am a law student. Neither of us has either the inclination or time to clean our house the way we want it cleaned. I called Connie about a week ago. The owner herself was at my home the very next day to give me a quote for the initial cleaning and the cleaning on a weekly and bi-weekly basis. I have had housecleaners before so I knew the price range and services to expect. The initial cleaning rate was on par with the market rate but the service that was rendered beat every single one of my expectations. A 1600 square foot house with two dogs, two cats and two men. When Connie and her team left, I was left speechless. Every single inch of my house sparkled!! I will never have anyone else clean my home but Connie and her incredible staff. If I could give her and her staff an A+, I would.
Description of Work: Entire cleaning of the interior of a very dusty and messy house of an executive and a law student with pets and a lot of dust.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Shauna S.
02/2010
5.0
house cleaning
+ -1 more
Excellent in all regards. Bravo to Connie and her co-workers and bravo to Angie's List for helping me identify Connie's company.
Description of Work: Connie and her group cleaned our former house from top to bottom -- including inside cabinets and drawers, fridge and stove -- once we had moved our household to a new house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike V.
01/2010
5.0
house cleaning
+ -1 more
She uses natural cleaning products. She doesn't do as thorough a job as we would like, but that is her business to just clean and not do housekeeping. She comes every two weeks. We are moving so we won't be able to use her services, but if we were not moving, we would still use her.
Description of Work: We use Connie's Cleaning Service for regular cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Rebecca W.
11/2009
5.0
house cleaning
+ -1 more
We emailed Connie, and got a response fairly quickly regarding her services. She came out to our apartment to do a free in-home quote. While the rate for the initial cleaning was a bit steep for us (I think it was $175), the rate for monthly cleaning ($100) seemed reasonable. We called/interviewed a few other "natural" home cleaning companies, but found that the others were either more expensive, or less responsive. Once Connie came by and we met her in person, we really liked her. We felt comfortable with having her in our home when we weren't there. She also took her shoes off before coming into our home (without us asking her to) and was friendly to our dog (which we thought was a good sign). We chatted for a bit with Connie, and came to learn more about her, and how/why she formed her business, as well as the folks that work with/for her. We really liked that there was a real person behind this business (rather than a large chain type company), and that she (the owner) took the time to come for the house visit. We've had Connie's team clean our house now 3 times (once per month), and have really been happy with the service. They do everything they say they will, and the quality is high. They have a high attention to detail, and have even done some nice touches like fixing up our bed for us, and washing our dog's food bowl. I don't know if that is standard or not, but we weren't expecting it, so it was a nice surprise! Everything has been cleaned very well, with no residual smells of any kind. Things are always put back in their place, and no problems with anything missing or broken. There was only one time where we came home and couldn't find something....a fleece blanket went missing. We looked everywhere with no luck. That night, as we crawled into bed to go to sleep, we realized where it went. Connie's team actually put in on our bed, layered in between our sheets and our nicer comforter! This is where the fleece blanket is SUPPOSED to go normally, but isn't where it was when they came to clean the house that day. We really appreciated this extra effort! I highly recommend Connie's Cleaning!
Description of Work: Home cleaning of a 2 bedroom, 1 bathroom 1,000 square foot apartment with hardwood floors and one small dog.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
LaVonne M.
08/2009
5.0
house cleaning
+ -1 more
Connie initially met with me and provided a free estimate. She and her employees arrived at agreed upon time. She made arrangements to fit me in the schedule within a couple of days. Connie also provided some useful tips on how to keep my environment allergen free in the future.
Description of Work: During the consultative visit, I told Connie that I seem to be allergic to parts of my home and that I wanted a comprehensive and thorough cleaning. Connie provided just that. She brought 2 employees along and they cleaned for several hours without a break. Carpets and along all baseboards. Bathroom fixtures and tiles. Furniture was moved in bedroom and livingroom and all was cleaned underneath. Windows and sliding glass doors. Dust from places I was unaware of. I am breathing much easier because of their cleaning. I will continue to use this service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
JANET S.
08/2009
5.0
house cleaning
+ -1 more
I called Connie based on great Angie's List reviews, and from estimate through to third cleaning, she and her colleagues have been extraordinary in every way. They do a great, great job, and have FAR exceeded my expectations. It's a true pleasure to have such lovely, professional, conscientious, thorough, thoughtful people in my home.
Description of Work: I have a 2-bedroom, one bath house, and have been using Connie's Natural Cleaning for about a month for complete housecleaning services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
judith H.
08/2009
5.0
house cleaning
+ -1 more
Connie is one of the sweetest people I have ever met, as are her employees. They do an excellent job and my home sparkles when they leave. I highly recommend them to anyone who needs their house cleaned. They are friendly, honest, sweet, hardworking. Am so glad they're listed with Angie's list so I could find them. Connie always goes the extra mile to accommodate my needs.
Description of Work: I have a 2 bedroom, 2 1/2 bathroom townhouse and three cats. Connie and her crew have been cleaning my home for almost a year. They dust, vacuum, clean the bathrooms, floors, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
CECILIA T.
08/2009
5.0
house cleaning
+ -1 more
I found Connie on Angie's List and hired her to clean my Mom's almost a year ago. My Mom was so happy with her that when my housecleaner went back to school, I hired Connie a few months later to clean my house too. Both my Mom and I have been extremely happy with Connie and her people and the work they do. I just saw the review by the person who gave her a D and she is crazy. Connie and her people always have done a very thorough job on both my Mom's and my house and neither house has ever had even a faint smell of vinegar. One of the reason's I hired Connie was that they only use natural cleaning products, not chemicals, so it is not only safer for my Mom, my family, my pets, but also for Connie and her workers. I remember when I was a little girl helping my Mom clean windows and glass with vinegar and it always worked great and never left a smell. Connie is a smart woman who uses tried and true cleaning products and methods to make both my Mom's and my house sparkle every week. I think her prices are very reasonable and have never had a problem with tardiness. So ignore that person who gave her a bad review and believe the tons of other people who have and are still giving her wonderful reviews! The first time you meet Connie you will immediately understand that it would be impossible for her to be rude to anyone. She is the nicest, most polite woman in the world. I would recommend Connie to everyone with total confidence!!
Description of Work: Connie and her crew clean my Mom's 4 bedroom, 2 1/5 bath house, and my 3 bedroom 2 1/2 house and have been doing do for almost a year.
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*Contact business to see additional licenses.
Service Categories
House Cleaning,
Window Cleaning,
Carpet Cleaning,
Upholstery Cleaning
FAQ
Connie's Natural Cleaning Service's is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 7:00 PM
Connie's Natural Cleaning Service's accepts the following forms of payment: Check,MasterCard,Visa