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Comfort Cool Air Conditioning & Heating

Heating and Air Conditioning, Air Duct Cleaning

About us

A little about Comfort Cool Air Conditioning & Heating: With over 35 years in the heating, air-conditioning and major appliance repair business, Comfort Cool Air Conditioning & Heating is uniquely positioned and qualified to care for all of your appliance service needs, including maintenance and installation. Our experience enables us to get the very best from your appliances in terms of performance and longevity, doing so in the most cost effective way possible. Comfort Cool Air Conditioning & Heating Mission statement: To be the most honest and ethical services company of choice To provide unparalleled services for Air conditioning, Heating and appliance repair to our residential and commercial customers. To foster a work environment that encourages quality, innovation and safety. To consistently surpass our customer’s expectations in all that we do Core Values: Honesty, Integrity, Quality and respect for our customers

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioning & Heating Systems

Services we don't offer

Small Appliances

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.029 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 29 reviews

Renee C.
07/2020
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Work was done on time and handled professionally. Easy to contact them for questions and for scheduling. Very honest hard-working people.
Description of Work: AC replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael A.
07/2020
5.0
heating & air conditioning/hvac
  + -1 more
I needed a service call on a Sunday night as one of my systems was not operating. Jack came out immediately and repaired the system. To have such prompt attention on a Sunday is invaluable. Since both systems were relatively old, we decided to replace both. My service call was credited and the systems were discounted since I bought both. It was a 2 day job that was done within 72 hours after the service call. Completely satisfied!
Description of Work: I had both of my HVAC systems replaced. One was 5 tons and the other 2.5 tons.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,700

GEORGE R.
11/2019
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Victor and Mark did an excellent job. They arrived on time, cleaned 18 vents and left the house clean. Price was competitive. Would use again.
Description of Work: Air Duct Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Lawrence N.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Comfort Cool showed up on time. Did excellent work. Recommend fair options for maintenance at a fair price. I have used them several times and will continue to do so. They are the only AC company I trust in Naples
Description of Work: AC Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth R.
08/2019
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Jack and his team are always prompt and curteous. They worked with us to address the issues we had with an old unit. When we needed a new system, they installed it quickly and efficiently, despite design restrictions in our home, and at a very competitive price. Jack is always available to help and is genuinely committed to providing top notch service. He goes above and beyond, and is always honest with us. We have peace of mind with Comfort Cool Air.
Description of Work: Air conditioner repair, new air conditioning system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

John D.
08/2019
5.0
heating & air conditioning/hvac
  + -1 more
Great. Timely, fair pricing. Prompt service Reliable Trustworthy. Would consider no one else
Description of Work: Air Conditioning Install and eventual service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Chris D.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
Very pleased with this company. The owner himself came out to the job and was very professional and helpful. He answered my questions and didn’t try to sell me on unnecessary services like other A/C companies have done in the past. I highly recommend this company.
Description of Work: A/C system checkup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Comfort Cool Air Conditioning & Heating
Thanks for the review! After more than 40 years in the business... we've learned, our job is not just to fix the problem... but to inform and educate our customers, so that they can avoid problems and get the most from their a/c system... for as long as possible! Also, when an accessory is needed to solve some problem related to cooling, air quality or dehumidification.. and can provide some real, tangible benefits... we will make our customer aware of those benefits.... but we NEVER push accessories just to enhance our bottom line! We are acutely aware that our customers count on us for accurate, honest and reliable advice... that's always motivated by our desire to do what's right for our customers.... which we feel, is also what's right for us! Thanks so much for the kind words!

Nicholas R.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
Trusted partner, that is really how we feel, if anything happens while we are home or away the ComfortCool team has it covered. An almost immediate response over text or call. Professional and personal service, really not exaggerating, always willing to help - time is never an issue. Job is done right and advice allows us to understand the issue and make an informed decision on the fix.
Description of Work: Air conditioning fixed, numerous occasions for various reasons.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Comfort Cool Air Conditioning & Heating
Thanks for the kind words! Trust is our most valuable asset.. once established, we work to keep it by treating every service call as if it were our ONLY opportunity to put our best foot forward! Whenever you need us, we'll be there!

Demetri B.
06/2019
5.0
heating & air conditioning/hvac
  + -1 more
Comfort Cool A/C is always there when I need them the most in the scorching hot weather of SW FL. I have never dealt with a more honest, trustworthy, reliable, and knowledgeable professional since I moved to Naples, FL. It is so refreshing to finally see people that love their job, care about their customers, are reliable, and have great customer service which is rare for SW FL. Thank you Jack and team for always being there for me!!! I am a customer for life.
Description of Work: Repairing A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Comfort Cool Air Conditioning & Heating
Thanks so much [Member Name Removed].. your comments fill us with a sense of accomplishment and purpose. The best part of being in this business is having customers like you, who become our friends! You can always count on us to be honest and respectful in our dealings with you !.... Many thanks for the kind and reassuring words.. Jack

Michael R.
06/2019
5.0
heating & air conditioning/hvac
  + -1 more
Jack replaced a Trane 5-ton air handler in the garage. He paid attention to details and did an excellent job in a timely fashion. Thanks Jack. Great Job!
Description of Work: Replace Trane 5-ton air handler in garage.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Comfort Cool Air Conditioning & Heating
Thanks for the kind words, we understand that any air conditioning replacement represents a sizable investment in time and money... which deserves our going the extra mile to make sure it doesn't just work... but works perfectly! Our installers take great pride in their work.. and it shows! Thanks for noticing, and for taking the time to share your experience with others!

S A.
06/2019
5.0
heating & air conditioning/hvac
  + -1 more
Jack and his team provided great service and a reasonable cost.
Description of Work: repair to a/c

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Comfort Cool Air Conditioning & Heating
Thank you, we love and appreciate our customers... we will NEVER take you for granted!

Sharon R.
06/2019
5.0
heating & air conditioning/hvac
  + -1 more
Jack is courteous and professional and fairly priced!
Description of Work: AC installed- yearly service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Comfort Cool Air Conditioning & Heating
Thanks, we understand that having a stranger come into your home can sometimes be a source of anxiety.... so, we try to relieve that by being kind, professional and fair..... Thanks for noticing!

brian M.
05/2019
5.0
heating & air conditioning/hvac
  + -1 more
I hired Comfort Cool to install two central air conditioning units in my home and they quoted me a fair price for the work. One thing I really liked was that the owner wasn't trying to "Sell" me each step of the way and the information he was giving me was very practical not the typical fluff that most companies waste your time with to try and act like your buddy so that you buy all the extras down the road. We set the date for the install and I paid the deposit. The day before the install I received a call informing me that they would be at my house at 9:30 the next morning and guess what? They were actually at my house at 9:30 the next morning. Unfortunately, (Or fortunately as it would turn out) the supply house only had one of the carrier units they ordered in stock even though they had requested two. Not a problem, these guys showed up with two of the top end carrier units and charged me their cost which was minimal, maybe $500.00. I think it went from an 18 seer unit to 22 seer units with 10 year warrantees. The owner told me he didn't want me to wait for three days for the other units to come in because he told me they would be installed that day and I really appreciated that and the upgrade. I have had to have them back out to the house one time when one of the units stopped working after about four years. I think it was a capacitor. I called them and Jack the owner told me he would "fit me in" He showed up about two hours later, found the issue quickly and didn't even charge me for the call. Oh ya he didn’t use the service call to sell me on a bunch of other junk I didn't need either! I highly recommend Comfort Cool. Great work, very knowledgeable, honest and above they are all around good people who treat you and your time respectfully.
Description of Work: Installation of two central A/C units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Response from Comfort Cool Air Conditioning & Heating
Thanks so much, we're so pleased that you're enjoying good results and are happy with our services!

Melissa O.
05/2019
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Quality service and responsiveness. Would do business with again.
Description of Work: Air Conditioning repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Comfort Cool Air Conditioning & Heating
Thanks very much.... we're so very grateful for our loyal customers!

Stuart Z.
04/2019
5.0
heating & air conditioning/hvac
  + -1 more
First Class Repairs from only a couple of hundred dollars, to replacement of $11,000
Description of Work: Maintenance and equipment replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Comfort Cool Air Conditioning & Heating
Thanks [Member Name Removed]! This is a long-time customer.. After years as his A/C contractor, we eventually replaced two very old A/C systems... In addition to some duct-work changes and renovations to make sure his systems were working the way they're designed. Thanks [Member Name Removed], your business is very important to us!

Sharon R.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Jack from Comfort Cool is an honest, reliable, hard working, pleasant man. He installed a new AC system for us. He was professional, gave a very fair price and his work was great. He also provided service/maint at another property- everything went great there too. He is not going to give you a laundry list of things you don't need. He advised me that something in the outside unit will probably need replacement in the near future, but still had some life left. Talk about honest! How would I know the difference? Thank you Jack & Comfort Cool- you skill and honesty are not very common these days! It's a pleasure to work with you!
Description of Work: Full AC replacement in one property and service at another property

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Comfort Cool Air Conditioning & Heating
[Member Name Removed]... Your comments are sooo encouraging! We feel that honesty is something we owe our customers... Being honest is not a matter of going above and beyond... It's what every service provider owes to their customers! But we're so grateful when our customers recognize and appreciate our determination to give them what the deserve.... Honesty and Kindness! Thank you!

C L O.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
hey offered a fair and competitive price and got the job done on time, despite the challenges they faced post IRMA. Jack, the owner, is a highly professional gentleman and easy to work with. Highly recommend.
Description of Work: Had Comfort Cool replace a condo HVAC system - post Irma. T

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Comfort Cool Air Conditioning & Heating
Thanks so much Mr. [Member Name Removed]! We're very grateful for the kind words... Please be assured, the feeling is mutual! We're so grateful for nice folks like you... and receiving great reviews.. like the one you left for us, reminds us.. the most valuable reward for doing the right thing, every day.. is the genuine appreciation expressed by our loyal customers! Thank you!

Christine R.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Owner Jack called and made an appointment for the next day, showed up promptly and honored the Angie's List coupon. He thoroughly serviced our units, and replaced the thermostat as requested and re-aligned the vents to stop blowing icy air on seating areas. Although our heat pump is about 10 years old he did not try to immediately sell us a new one. The current unit works well although making noises indicating it will wear out sooner rather than later. Overall a positive experience.
Description of Work: Replace thermostat and realign vents to prevent "arctic breezes" and smooth out the heating and air conditioning in our home. Provide a thermostat that is easily read - large numbers preferably back-lit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Comfort Cool Air Conditioning & Heating
Thanks for the kind words! Our job is to help our customers to get the longest life & best service from their A/C equipment. We know.. trust is earned over time by consistently doing the right thing! Our company motto is, "the best pillow is a good conscience", ... The way we treat our customers means we can sleep soundly! Thanks again!!!

John M.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Awesome - I have looked and looked for a HVAC contractor like this for years. I immediately got a very comforting feeling that I was not going to be pressured into buying a new system or paying for things I do not need. Most of the larger HVAC contractors in this area basically send sales reps out as techs to tell you why you need to get a new system whenever possible. I was told by Jack (tech) that although my system was old (15 years) and there were more efficient systems available - my system was actually in good shape (and it continues to run fine). Funny - another company's tech told me in the fall that my system was too old to do any service on and the only thing he could do is give me a price for a new one. Yet - 6 months later - the system was still running - and Jack told me I could upgrade or keep this one until it dies. Funny (not really) What the world needs is more honest techs like Jack and his crew - and less "techs" that are highly commissioned to sell new systems. Long run / this worked out for Jack - he just sold a new system to a buddy of mines whose system had totially died. He had the sale before he walked in the door as my buddy had been screwed before as well. Plus I have another house that has a system that does need replaced.
Description of Work: Tune up of existing HVAC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Comfort Cool Air Conditioning & Heating
Comfort is what we're all about... our goal is not just to make you physically comfortable.... We want our customers to be comfortable with all aspects of our services. We know that many of our neighbors are nervous when it comes to finding help for their A/C systems.. they're often afraid they'll be treated unfairly.. or dishonestly. Our goal is to have our customers quickly recognize that we want to do what's best for them... not what will make us the most money! Honesty and integrity is a reward in itself!!!

Dan L.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Diagnosed quickly and quoted a simple repair with price for same day work.
Description of Work: AC repair- unit was not putting out cold air.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Comfort Cool Air Conditioning & Heating
Thanks for sharing your experience! Time is our most valuable commodity! With that in mind, we keep our trucks fully stocked with parts and materials, so that we can get you A/C fixed right the first time... and so that you can move on to more important things! Thanks again for taking the time to share your thoughts!

Dennis B.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Work was completed and he was paid. I have known Jack for some 12 plus years, as a Neighbor, friend and air tech. He will tell you up front what the problem could be and the cost. Thanks Jack. Will be calling you shortly.
Description of Work: On inspection he found fan blade had come loose from blade. Reinstalled blade, started and checked operation. Found low on freon, and filled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$137.5

Response from Comfort Cool Air Conditioning & Heating
Thanks for the review! Being in the service business is not rocket science... it'[Member Information Removed] simply a matter of having competent and highly skilled technicians, who use quality parts and materials... and who treat our customers the way we ourselves would like to be treated.... SIMPLE! Thanks, Jack

Janice B.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
I've used this company's services over the years and find them to be unmatched by any other service I've ever used. The care and expertise that was taken with my air conditioning problem is not something often seen. I feel complete confidence in their work. I could not recommend this company more highly. They are the absolute best!
Description of Work: Air conditioning servicing and repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Comfort Cool Air Conditioning & Heating
Thanks for the thoughtful review! There's many other companies out there you could call... Our goal, is to never give you reason to want to go anywhere else! Thanks!

Edward D.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
it went great! Since it had an outdated compressor, a new one had to found. As soon as it came in, Jack came out and got us cooling down. I will always call him first. Ed Davis Naples
Description of Work: They repaired our Home's A/C and replaced a bad compressor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Comfort Cool Air Conditioning & Heating
Thanks for the kinds words, our goal is to get you cooling asap... as inexpensively as possible! Thanks again! Jack

Frank M.
12/2016
5.0
appliance repair
  + -1 more
All done in a fast. Professional manner, honest reasonable price Thank You
Description of Work: A/c had stopped working while we were on vacation, made arrangements to have service done with one phone call Was contacted and given a diagnosis and repair estimate immediately Excellent service "Job Well Done"

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Comfort Cool Air Conditioning & Heating
You're very welcome! It's our privilege to count you among our loyal, appreciative customers! Thanks, Jack

Samantha B.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
I couldn't be happier about my experience with Comfort Cool. The owner, Jack, was incredibly nice to work with and very professional. He installed a brand new AC system for us when ours quit working only a few weeks after moving into our new home. He was very punctual and got our house cooled down in no time. Jack is the kind of guy who takes pride in his work and it shows with how nice and neat everything is when he leaves. He installed the system a year ago and everything has been working perfectly since. I would definitely recommend this company.
Description of Work: Installation of new A/C system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Comfort Cool Air Conditioning & Heating
Thanks so much! Reading and responding to these reviews never fails to brighten my day! Reading the expressions of my customers and friends always fills me with a sense of pride and accomplishment! Being in business is not just about making a living... it's about filling a need, helping people to enjoy their homes... and providing something that makes our community and better place to live! Thanks for taking the time to brighten my day.. Jack
    • 1(current)
    • 2

Contact information

4215 Kathy Ave, Naples, FL 34104

http://comfortcoolac.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning

FAQ

Comfort Cool Air Conditioning & Heating is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Comfort Cool Air Conditioning & Heating accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Comfort Cool Air Conditioning & Heating offers free project estimates.
No, Comfort Cool Air Conditioning & Heating does not offer eco-friendly accreditations.
Yes, Comfort Cool Air Conditioning & Heating offers a 10% senior discount.
Yes, Comfort Cool Air Conditioning & Heating offers emergency services.
Yes, Comfort Cool Air Conditioning & Heating offers warranties.
Comfort Cool Air Conditioning & Heating offers the following services: Air Conditioning & Heating Systems
Small Appliances

Contact information

4215 Kathy Ave, Naples, FL 34104

http://comfortcoolac.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day