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Collier Computer Systems, LLC

4.8(
5
)

Computer Repair, Computer Sales

About us

a small computer repair company that services top-end client needs with concierge type offerings; we will go the extra mile to ensure your PC or laptop is just the way you like it! We have been repairing computers for over 20 years (~1992) and have the degrees on paper to prove we know what we're doing - all services are by appointment only - call today for next day service!

Business highlights

33 years of trusted experience

Services we offer

Computer & Laptop Repair, Netbook Repair, Network Repairs, Data Recovery & Loss Prevention, Virus Removal & Infection Prevention, Drive Formatting, PC Maintenance, Remote Maintenance, Remote PC Desktop Management, Online Backup Service, Image Touch-up services, Domain Registration & Maintenance, Photograph Manipulation, Ethical Hacking (aka You Forgot Your Password?), System Lock-outs, PC-based Security Systems, CCTV, and much more!

Services we don't offer

Printer Repairs, Photocopy Repairs, Television Repairs, Window Washing,

Amenities

Free Estimates
Yes
Senior Discount

10%

Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.85 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%
Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.3
Write a review
Showing 1-5 of 5 reviews
Sue L.
05/2014
5.0
computer repair
  + -1 more
I totally messed up my computer by and quot;restoringand quot; it when I didn't really know what to do. I found this company on Angie's List and left a frantic message. Jerry promptly returned my call and talked me through my mishaps. We are fairly new to SW Florida so I am really glad I found someone so competant and personable to help me. I will definitely use him again. Thanks Angie's List, I found me a competer dude!!!
Description of Work: Gave me advice over the phone.
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brown C.
01/2014
5.0
computer repair
  + -1 more
It went really well and I was happy with them.
Description of Work: They helped me change hard drives.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Darrell M.
09/2013
1.0
computer repair
  + -1 more
They need better comications. They need to answer calls.
Description of Work: Was unable to contact them. After leaving Two messages on their telephone I gave up.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Collier Computer Systems, LLC
Mr. (member name removed), We are sorry to hear that you believe Collier Computer Systems, LLC has let you down. We take all reviews VERY seriously and have investigated your allegations against CCS thoroughly. It is important to realize that we receive a large number of incoming calls each day and must somehow determine which calls are current clients, potential clients, advertisers, marketing personnel, etc. to that end; our company had enlisted the following policy back in 2008. It is company policy to NOT return calls when the caller (1) does not provide a contact name, AND (2) the caller does not provide a short description of the services that may be required. Our answering service clearly states to (a.) provide your name (b.) the best number for contact (c.) best time to return your call, and (d.) leave a short description of the problem you're experiencing, and we will return your call. A caller leaving an example message would NOT get a return call from us: (example) "Please call me back!" or "It is very important that you return this call as soon as possible". Without a name or description of the purpose of the call - we assume it is either a marketing call, or a sales-type call, or even a possible wrong number! ------------------- After careful review we cannot locate ANY records for your name (or even a partial name, first OR last), OR your phone number ending in '3162', or any description of work that was unassociated with a name, for the time frame 24DEC2012 thru 07OCT2013. We definitely could not find two (2) calls that match this information! We find it very strange (as I'm sure you do too) and almost unbelievable, that you would have called and NOT left your name with us. Our call records are extremely detailed in nature - and even unreturned, marketing, and even wrong number calls, are STILL logged regularly. We believe this MAY BE the possibility your call remained unreturned; or MORE LIKELY could it be possible that you dialed a computer repair competitor, such as "Collier Computing Services", "Collier PC", OR "Naples Computer Systems"? All our company names are similar; however, we are NOT affiliated with any of these other businesses. IN ANY CASE - IF you still require computing assistance, we would be more than willing to arrange a time and date to address your specific computing problem(s), and work-out a repair plan for you. Should you discover; however, that in fact, this issue lies with a local competitor and NOT with Collier Computer Systems, would you please let us know, either by e-mail or by phone message. Our Contact information is available on our website: www.CollierComputer.com Contact information has not changed since 01SEP2007 - please use this information to help discover, if in fact, you dialed us, or a local competitor. Sincerely, - Jerry Landry II, MCSE/Company Owner
Leah L.
12/2012
5.0
computer repair
  + -1 more
unknown
Description of Work: Installed networking.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
Joseph M.
07/2012
5.0
computer repair
  + -1 more
The serviceman was on time for pickup. He was professional, courteous, polite and had confidence in the analysis and performance of his work.
Description of Work: My computer was totally inoperable due to virus. CCS restored my computer in better condition than when I first purchased it within a 24hr time frame.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$48

    Contact information

    PO Box 111812, Naples, FL 34108

    colliercomputer.us

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 7:30 PM
    Tuesday:
    7:30 AM - 7:30 PM
    Wednesday:
    7:30 AM - 7:30 PM
    Thursday:
    7:30 AM - 7:30 PM
    Friday:
    7:30 AM - 7:30 PM
    Saturday:
    7:30 AM - 7:30 PM

    Licensing

    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Computer Repair,
    Computer Sales

    FAQ

    Collier Computer Systems, LLC is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 7:30 PM

    Tuesday: 7:30 AM - 7:30 PM

    Wednesday: 7:30 AM - 7:30 PM

    Thursday: 7:30 AM - 7:30 PM

    Friday: 7:30 AM - 7:30 PM

    Saturday: 7:30 AM - 7:30 PM

    Collier Computer Systems, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Collier Computer Systems, LLC offers free project estimates.
    Yes, Collier Computer Systems, LLC offers eco-friendly accreditations.
    No, Collier Computer Systems, LLC does not offer a senior discount.
    No, Collier Computer Systems, LLC does not offer emergency services.
    No, Collier Computer Systems, LLC does not offer warranties.
    Collier Computer Systems, LLC offers the following services: Computer & Laptop Repair, Netbook Repair, Network Repairs, Data Recovery & Loss Prevention, Virus Removal & Infection Prevention, Drive Formatting, PC Maintenance, Remote Maintenance, Remote PC Desktop Management, Online Backup Service, Image Touch-up services, Domain Registration & Maintenance, Photograph Manipulation, Ethical Hacking (aka You Forgot Your Password?), System Lock-outs, PC-based Security Systems, CCTV, and much more!
    Printer Repairs, Photocopy Repairs, Television Repairs, Window Washing,

    Contact information

    PO Box 111812, Naples, FL 34108

    colliercomputer.us

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 7:30 PM
    Tuesday:
    7:30 AM - 7:30 PM
    Wednesday:
    7:30 AM - 7:30 PM
    Thursday:
    7:30 AM - 7:30 PM
    Friday:
    7:30 AM - 7:30 PM
    Saturday:
    7:30 AM - 7:30 PM