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Chem-Dry By Rhein

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Family owned & operated. We aim to please and to keep your home clean!! 5 reasons why you should use Chem-Dry by Rhein: Values, Quality, Expertise, Education, and The Chem-Dry Brand Promise. See more about these reasons on our web site! Additional phone (239) 489-1191.

Business highlights

28 years of trusted experience

Services we offer

Licensed & insured! Carpet, rugs, orientals, upholstery, leather, tile, grout cleaning & sealing.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.940 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
8%
3
3%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 40 reviews

DARLENE P.
05/2017
5.0
carpet cleaners
  + -1 more
It went well. They called to let me know they were running a half hour late. Chris and James were very professional and easy to deal with. They did a great job at a reasonable price.
Description of Work: Clean carpet in two bedrooms and a living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$152

REBECCA W.
05/2017
5.0
carpet cleaners
  + -1 more
They were very conscious, on time and were extremely efficient
Description of Work: We got 3 rooms of carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

SCOTT T.
05/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very well. Fast, friendly, courteous. Did good job. This is second time we hired them. Would do so again.
Description of Work: Carpet and chair upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jane C.
11/2016
4.0
carpet cleaners
  + -1 more
They were very professional. They were on time, they did their work, they did more than they were supposed to do, and were reasonable.
Description of Work: They cleaned our bedroom and 2 sets of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James B.
09/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Penelope H.
06/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen B.
05/2016
5.0
carpet cleaners, upholstery, upholstery cleaning
  + 1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda M.
04/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

JOANN R.
03/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia E.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Date of Service - Feb 1, 2014 Cost of Service - 250.00
Rating CategoryRating out of 5
Yes, I recommend this pro

Sharon L.
10/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They do a great job. They are on time and they do what they said they are going to do.
Description of Work: I use in the spring and fall every year. They do carpet and upholstery cleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Thomas P.
02/2014
5.0
carpet cleaners
  + -1 more
Carlos and Jamie showed up a little early and did a great job especially with our stairs that had a lot of dirt from them. The carpet looked like new when they were done and our home feels so much better so clean! About 800 sq ft of carpet and was about 2.5 hours for the entire job. Within a few hours the carpet was pretty dry and the next morning dry!!
Description of Work: Clean carpet on 2nd floor condo and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$237

Response from Chem-Dry By Rhein
Thank you for your review. Our company goal is to provide quality work to every customer and to make people happy.

JOANN R.
11/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I have used Chem-Dry for the past 3 years. They are the best and have a very fair price.
Description of Work: Cleaned my garage carpet and an upholstered chair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Carla D.
10/2013
5.0
carpet cleaners
  + -1 more
Carlos and his helped came right on time and cleaned all the usual areas I have cleaned. They did an awesome job and did it in a great period of time. They moved the furniture requested and just did their usual amazing job! They then put all the furniture back in place on the little pads. I will never use any other carpet cleaning service but Chem-Dry by Rhein. They are the very best!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Roshara H.
09/2013
5.0
carpet cleaners
  + -1 more
Very well. I was vacuuming and found that the carpets were not only dirty but had obviously not been vacuumed in quite a while- bags full of carpet fuzz. Responsiveness and punctuality were both an A+ - I called in a panic because it needed to be cleaned before the arrival of my things and they came the same day, and they arrived early!
Description of Work: Carpets were cleaned before my furniture arrived when I closed on my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

john K.
09/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
The workers, particularly Carlos, were prompt, efficient, and thorough.
Description of Work: Carpet cleaning in three rooms and four area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon L.
09/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They are very punctual and professional and I would give them an excellent grade of A. I have used their services at least twice a year for the past 3 years and I would definitely recommend them, indeed I have to all my friends..
Description of Work: Carpet and upholstery cleaning on numerous occasions.
Rating CategoryRating out of 5
Yes, I recommend this pro

Eva G.
09/2013
5.0
carpet cleaners
  + -1 more
They do a fantastic job and we could not ask for anything better. They are a better value than other companies that do the same thing. They are very thorough, friendly and polite. We became aware of them because my mother was working a location and they came and cleaned the carpet there.
Description of Work: They cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Patti S.
09/2013
5.0
carpet cleaners
  + -1 more
I have recommended them to three people this week. They came the next day and told me to put damp towels on the carpet that night until they could come the next morning. Carlos has a great personality and he really cares about the work that he does. I have used them for several years. When I talk to Sherry over the phone she always knows exactly who she is talking to, which is very nice. I highly recommend them especially to people that live in a mobile home as they do a dryer cleaning process and that is important for those types of homes. I absolutely love them.
Description of Work: They cleaned up red wine on brand new carpet. He did carpet cleaning in the halls, living room, and master bedroom. He applied stuff to the stain as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Carla D.
09/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Over the years, I had alternated between them and another company and the other company got their turn, and they messed up and went to another home. The other company got confrontational with me and so I called Chem-Dry and they came out quickly. Carlos came to do the work and he did an amazing job and they are the only company that I will call. He was on time and he was able to do the work very good. I would highly recommend them. They cleaned an area rug as well. I thought the price was a good value and they came in under the other company for that work. They were able to get dirt and oil out of the carpet from two dogs as well.
Description of Work: They did carpet cleaning in four rooms. They cleaned an area rug as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sheila M.
09/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
We used their service and they did a good job. I thought the cost was very reasonable. They were very courteous and they do not mind that I have a dog at my home.
Description of Work: They cleaned three area rugs. We use them two or three times a year for the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Donna B.
08/2013
4.0
carpet cleaners
  + -1 more
We used them twice and the first time it was reasonable and the technicians were fantastic. The second time I used them, I don't know if the technician was having a bad day and I though that price was a little high. On the phone, they're fantastic. Like I said the first time, the technicians were great, they did a good job getting the carpets cleaned. On the second time, it was a little bit late and I felt like he overcharged us for the amount of the carpeting we have. He said he measured it.
Description of Work: We use Chem-Dry By Rhein.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

richard O.
07/2012
5.0
carpet cleaners, ceramic tile, floor cleaning, oriental rug cleaning
  + 2 more
The total job took 4 hours, and this involved them moving pieces of furniture as required. My wife and I could not have been more pleased with the work they did,
Description of Work: Carpet cleaning was performed for 3 rooms ( master bedroom, guest bedroom and living room) with an approximate area of 400 sq. ft.and 2 area rugs . The cost for this part of the service was $160. The cost to clean and seal the tile which had a total area of 52o sq. ft. was $260. The two workmen arrived promptly at 9am and completed the job at 1pm. These men were professional in every way and were a pleasure to have work in the house. The carpets and tile look as they did when we first moved in 15 years ago.I would be pleased to refer them to anyone needing this service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Harriet S.
02/2012
5.0
carpet cleaners
  + -1 more
They were here when they said they would be. The worker was very pleasant and nice. We had moved a lot of our furniture so we did a lot of his work for him. He didn’t charge any less because of that. I asked him what would happen if someone was incapable of doing that and he said they just kind of clean around the big pieces. The experience was satisfactory. I didn't really shop prices. I have used them in the past.
Description of Work: Alpha Chem Dry did carpet cleaning in my greatroom and the bedroom. They also put a protective coating on it.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

NADESHA R.
07/2008
5.0
carpet cleaners
  + -1 more
They did a great job. The tile looked amazing when they were done, it looked brand new! They did have to come out a second time because their machine broke, but they were very professional about it. I would use them again for work in the future.
Description of Work: They came out to clean the carpet in the master bedroom. They also cleaned tile in the master bathroom, the kitchen and another bathroom. This was the first and only time that I had used them. They did this work about four months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250
    • 1(current)
    • 2

Contact information

441 19th St NW, Naples, FL 34120

http://chemdrybyrhein.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstering,
Furniture Refinishing and Repair

FAQ

Chem-Dry By Rhein is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Chem-Dry By Rhein accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Chem-Dry By Rhein offers free project estimates.
Yes, Chem-Dry By Rhein offers eco-friendly accreditations.
No, Chem-Dry By Rhein does not offer a senior discount.
No, Chem-Dry By Rhein does not offer emergency services.
No, Chem-Dry By Rhein does not offer warranties.
Chem-Dry By Rhein offers the following services: Licensed & insured! Carpet, rugs, orientals, upholstery, leather, tile, grout cleaning & sealing.
Ask for details.

Contact information

441 19th St NW, Naples, FL 34120

http://chemdrybyrhein.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM