I want to recommend this company for all your plumbing needs. We had a few problem around our house but mainly wanted to switch our chrome faucets, ect, to brushed bronze in our main bathrooms Jacuzzi tub. We were first told it was not possible because of having no access to the pipes. And then we were quoted over $1600.00 from another company. Castle Plumbing figured out a a way to replace the pieces for under $600.00! This company knows it’s stuff. Very honest. Very friendly. Very willing to try and figure out a solution to every problem.
Description of Work: Faucets replace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Marjorie R.
12/2019
5.0
plumbing
+ -1 more
Perfect! It couldn't be any better. They're very friendly, very prompt, they accommodate you as soon as possible and they're always ready to come quickly as they can.
Description of Work: They resealed one of the toilets in the guest bathroom.
Rating Category
Rating out of 5
Yes, I recommend this pro
Susan S.
05/2019
5.0
plumbing
+ -1 more
They were excellent. I hired another plumber who did not install it correctly. They came out and got the job done right. I would highly recommend them and I would definitely hire them again.
Description of Work: I hired them to replace a faucet for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
M R.
09/2016
5.0
plumbing
+ -1 more
Great. Feel assured that if you call them you will be pleased with their service.
Description of Work: Various. I have been a Realtor and property manager in Naples for 35+ years. I have found Castle Pluming to be reliable, reasonable, and responsive. I trust his service completely.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
M R.
09/2016
5.0
plumbing
+ -1 more
Great. I have used them for years. Excellent all-around
Description of Work: Replace kitchen faucet
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William G.
01/2016
5.0
plumbing
+ -1 more
I had this area on my pipes near the hot water heater that had a lot of corrosion on it, so it was on my schedule to be fixed. The joint had developed a minor leak but it was only going to get worse (not better). So I called Castle Plumbing to schedule an appointment. The office lady indicated that she had an emergency appointment in our Bonita Springs area that morning and the plumber would be available to come by after finishing that repair. He showed up at our apartment within 2 hours of my phone call. He took his shoes off at the doorway and was very neat. While replacing the entire pipe connection and shut off valve, he pointed out another area that will also need to be addressed at some point. Bill was very professional and I thought that his fees were very reasonable for a service call to our condo. I'm happy that this all worked out as now we know a local plumber that we can depend on. We were very happy with the total experience with Castle Plumbing and we would recommend them to anyone who needs any plumbing service..
Description of Work: Shut off valve replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Kella E.
09/2015
5.0
plumbing
+ -1 more
Excellent experience, from setting the appointment to having the work done. Ed was prompt, professional, very experienced and knowledgeable. I highly recommend Castle Plumbing and will definitely use them anytime I need plumbing.
Description of Work: Installed new pull down kitchen faucet and fixed bathroom sink plunger that had been fixed by two other plumbers and still didn't work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Bernadette T.
08/2015
5.0
plumbing
+ -1 more
We are very satisfied with the work, professionalism, advice, promptness of services. Mr Hanson was very accommodating in helping us out in a pinch with our contractor. I would highly recommend using him and his company in the future.
Description of Work: Disconnected existing plumbing and will reconnect new plumbing when renovation is completed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Daryl B.
02/2015
5.0
drain cleaning, plumbing
+ 0 more
had to wait for parts, but not their fault.. overall good
Description of Work: Cleared blocked drain and installed new faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
SHELLIE S.
01/2015
5.0
plumbing
+ -1 more
Ed and Eddy were terrific. They quickly removed the electric hot water tank and expansion tank, installed new connectors and installed new tanks. (Ed did most of the work) They were efficient and very pleasant and didn't mind answering our questions. They were also very thoughtful about a little thing - like where to put the extended warranty -- rather than taping it onto a part of the hot water tank where it would show and look ugly, they put it under the pouch with the instructions - so it's still there and available but didn't make our tank look ugly. The office had asked us when we scheduled the work for all the details of the old tank - size (in gallons), model number, etc. -- that way, they could provide a new tank that would fit exactly in the same space, minimizing the need for new pipes. It worked out beautifully and we're very pleased. We'll use them again for all future plumbing needs.
Description of Work: Replaced hot water tank and removed the old one
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Alex E.
11/2014
5.0
plumbing
+ -1 more
Having used a plumber in this town that charges more per hour than my corporate attorney does per hour, I decided to use Angie's List and cold call Castle Plumbing based on the straight A record. I explained to them that the job required a skilled, and conscientious plumber to do the install, as my vanity was very expensive and was custom built in Italy, taking 6 months to receive. The woman on the phone said Bill the owner would come out to do the work personally. Bill was very polite, honest, and took his shoes off before entering the home. He did a great job, and upon asking him about looking at a separate issue that we had not planned for today's schedule, he was able to fix a plug in the hot water faucet of my wife's sink. Very honest, fairly priced, and certainly HIGHLY recommended for the future. Hopefully I won't need a plumber in the near future, but I would certainly not hesitate ever calling Castle in the future or referring their name out to anyone needing work done. Thanks very much.
Description of Work: Install drain in an onyx vessel sink as well as a single hole faucet. Also helped clear out a valve that was prevented hot water flow in a separate bathroom sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$205
Rita A.
10/2014
5.0
plumbing
+ -1 more
. Caused by a loose screw on the stopper underneath sink. I couldn't fix it, he did. I am pleased.
Description of Work: Repair of a leak under my bathroom sink
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
HEATHER C.
07/2014
5.0
plumbing
+ -1 more
They are totally honest. Since it's a small job, he charges are low. I would trust him with anything. He is extremely neat and cleans up after work. I've called him over the weekend and told me what to do until he can come out.
Description of Work: He fixed something with my washing machine and he added an additional section to the water hose on a different part of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Frank A.
03/2014
5.0
plumbing, drain cleaning
+ 0 more
Ed was on time, was very familiar with both of the problems and solved them expertly. He did them quickly and cleaned up after each job.
Description of Work: Fixed backed up toilet, installed water heater recirculator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Johnette R.
03/2014
5.0
plumbing
+ -1 more
We have used Castle Plumbing on several occasions. Bill was able to find the leak to the house within minutes of arriving, immediately removed the blue board and found 2 leaks from the main water pipe into the house. His work is meticulous. He also took the time to check the water flow in all the bathrooms and kitchen. The water from our washing machine was backing up into the laundry room and Bill had to install another pipe. We have not had any backups into our laundry room since. Just recently we used Bill again because the toilet in a bathroom appeared to be "bubbling". I called him on a Sunday and he was able to explain what I had to do to determine if it was a plumbing or sewer problem. We determined it was a plumbing problem that could wait until Monday to save us costs. He came and dug to remove the sewer cap to check the flow of water. He was able to clear the lines, then replaced the dirt. Bill is a very pleasant and trustworthy individual. His rates are very reasonable. He does not waste time and cleans up after his work. We referred him to a relative and they were also very pleased. We will continue to use Castle Plumbing for all of our plumbing needs.
Description of Work: fix broken pipe in inside wall of house; check for backup to sewer; add plumbing to well for washer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James G.
08/2013
5.0
plumbing
+ -1 more
Perfect. Quick response, professional work, fair pricing. I would recommend Castle to anyone and will definitely call them again if/when I have another plumbing issue.
Description of Work: The office was very professional as they took my call, ensuring they had all the details -address, phone, description of the problem, etc. I called on Monday and they scheduled the call for Tuesday afternoon. They called Tuesday morning and said they had a schedule change so they came out Tuesday morning. Bill was professional and diagnosed the problem as a bad cartridge in the shower valve. A short trip to a plumbing shop and voila!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Rochelle D.
07/2013
5.0
plumbing
+ -1 more
Prompt, friendly, professional and very easy to understand when explaining situation. The plumber helped me to understand what needed to be done and suggested different ways the valve could be fixed, but left the decision up to me. Repairs were quick, and I would definitely use their service again.
Description of Work: Replaced main water valve for entire house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Johnette R.
05/2013
5.0
plumbing
+ -1 more
He came when he said he would. He performed the job professionally and thoroughly. He charged us a fair price. He left a clean environment behind him.
Description of Work: Bill tracked down and repaired an existing hole (actually found) 2 in a pipe in the bath room. Diagnosed and fixed the problem and cleaned up and left the house better than it was when he got there. Absolutely professional and great quality. A++. His price is always fair and would not hesitate to call him again, and as my house is not new, I am sure I will.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Renee W.
07/2012
5.0
plumbing
+ -1 more
I needed a toilet replaced immediately. I made a call to the office and Bill was contacted promptly and was at my door within an hour. The toilet was installed by Eddie the next day as promised. Everything was handled beautifully. Thanks guys.
Description of Work: I had a crack in a toilet tank and it needed replacement.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Kelly L.
05/2012
3.0
plumbing, drain cleaning
+ 0 more
Overall, I got a referral to another company that was able to give me a little education, so that was the benefit.
Description of Work: I did not receive a call ahead of appointment as I was promised. After describing the issue at hand of needing to re-route a drain line due to pipe damage of cast iron, Bill suggested that I have a drain line run on top of the floor along the wall and have a carpenter "box it in". I prefer to do things the proper way, not the goofiest and/or cheapest wall possible.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
4.0
punctuality
2.0
michael F.
04/2012
5.0
plumbing
+ -1 more
Came right on time. Extremely professional. Knew exactly what the problem was. Had the part with him. Very nice guy who knew what he was doing. Thank goodness I called these guys, this would have taken me three days. It took them less than an hour. Works great, he even cleaned up after himself. Use these guys without reservation.
Description of Work: Replaced anti-scald cartridge in shower
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$142
Peggy B D.
02/2012
5.0
plumbing
+ -1 more
Bill has done a very good job and is reasonably priced. He is prompt.
Description of Work: I have used their services a couple of times for general plumbing needs around my home. I had new countertops in my bathroom and kitchen, but that contractor couldn't do the plumbing, so he installed the new faucets and plumbing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert S.
02/2012
5.0
plumbing
+ -1 more
Ed came to the house from castle Plumbing and clearly defined what the problem was and what needed to be done to fix it. He also offered other options that would be less expensive but not as sure of a permanant fix. Best of all Ed showed me things that I could do myself to help keep the cost down. The bottom line is that he completed the job in a professional manner and it was fixed the way it should have been fixed. I was also charged a very reasonable rate for his services. I had used two other plumbers in the past to address the problem and both of their their fixes were short lived and the cost for their services was significant higher than what Castle Plumbing charged me. I recommend Castle Plumbing highly!
Description of Work: One of the bathrooms in our house had a toilet which was seated on a drain that was too close to the back wall. To correct the problem someone installed an offset drain connector. Unfortunately it was either installed incorrectly or it still didn't give the toilet the space it needed from the back wall. As a result the toilet had a recurring problem of periodically allowing sewer gas to escape into the room. Not a very pleasant experience!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Harris T.
01/2012
5.0
plumbing
+ -1 more
Very professional. Very clean and neat. Very respectful of our property.
Description of Work: They replaced the line that went to the refridgerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
todd E.
12/2011
5.0
plumbing
+ -1 more
Honest, reputable, and priced right. The 2 other Angies List "A" rated Naples plumbers quoted me double the price. Bill Hanson charges by the hour,and it took only an hour and a half to finish the job.
Description of Work: Replaced shut off valves to condo unit & washing machine.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning
FAQ
CASTLE PLUMBING SERVICES INC is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Saturday: Closed
CASTLE PLUMBING SERVICES INC accepts the following forms of payment: Check,MasterCard,Visa
No, CASTLE PLUMBING SERVICES INC does not offer free project estimates.
CASTLE PLUMBING SERVICES INC offers the following services: PLUMBING SERVICES, REPAIR AND REPLACEMENT OF FAUCETS, TOILETS, GARBAGE DISPOSALS, WATER HEATERS, STOPPAGES AND DRAIN LINES.