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Best Home Services - Plumbing Electric Air

Heating and Air Conditioning, Electrical, Plumbing,

About us

Best Home Services is the leading residential service provider of air conditioning, electrical, plumbing, and drains to Southwest Florida homeowners since 1980. A family owned and operated company, headquartered in Naples, Florida; with operating offices located in Naples, Ft. Myers, and Sarasota is centered around their core values and beliefs. The company is focused on caring for their customers and the community. Each year the Best family actively supports multiple community outreach programs throughout the Southwest Florida community. The award-winning team relentlessly works to continuously improve their service in order to make Southwest Florida homes safer, more comfortable, and more efficient-one job at a time. Giving our BEST means that we promise to… Make it easy for our customers to do business with us. Guide our customers every step of the way. Work to the BEST of our abilities, even when we make a mistake. Communicate well with everyone. Hold each other accountable to this promise. Our Core Values: Be Family – Treat everyone like a member of our family. Be Amazing- Exceed every customer’s expectations. Be Fun- We have fun while we work. Be Constantly Growing & Learning- Always strive to become better. Additional phone: 941-564-0004

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioning, Plumbing, Electrical

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.2272 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
10%
3
4%
2
7%
1
13%


Rating CategoryRating out of 5
quality
4.4
value
3.8
professionalism
4.4
responsiveness
4.6
punctuality
4.6
Showing 76-100 of 272 reviews

Bo J.
03/2017
5.0
electrician, plumbing
  + 0 more
I could not be happier. I foresee a very long professional relationship
Description of Work: I needed a lot of electrical work. Receptacles changed, re-wiring both outside and inside. I also needed some plumbing work all of which they handled in a timely and professional manner. Their office staff is amazing...polite and very understanding. Their workers are punctual and know their stuff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Best Home Services - Plumbing Electric Air
We value your feedback and our blessed to have you apart of our family. Thank you for your support and we look forward to providing you award-winning service in the future.

Teresa M.
03/2017
4.0
heating & air conditioning/hvac
  + -1 more
Good, Chris the tech checked our system and found mold. He cleaned the unit and installed a ultraviolet light to help prevent future mold. We also purchased a maintenance agreement. Happy with his work, very professional.
Description of Work: AC check. Found mold in unit. Installed a ultra violet light. We also bought the maintenance agreement.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,005

Response from Best Home Services - Plumbing Electric Air
Thank you for your honest feedback. UV Lights are essential to protect your HVAC system in SWFL. We appreciate your business.

Penny B.
03/2017
5.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
An appointment was set up at my convenience, and the technician called to let me know when he was 20 minutes away, on time. He took a thorough look at my problems, and we discussed what needed to be done. He offered me several different models of faucets and disposal units, with the prices of each, which included installation. He had the wanted units on his truck, so there was no wasted time. After the installation was done, he made sure the work area was neat and clean. He also checked around the house to see if there were any other problems that might be needed to be fixed. He was most polite and pleasant throughout the time he was here.
Description of Work: I needed a new kitchen faucet and disposal unit. Previously, Best Home Services had done a great electrical service job for me, so I called them for the plumbing help.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Home Services - Plumbing Electric Air
We our honored that you called us back after your experience with one of electricians. We appreciate your continued support and are happy to know our techs are delivering award-winning service-on every call! Thank you for the feedback.

Dee Z.
03/2017
5.0
heating & air conditioning/hvac, plumbing, water heater repair, air duct cleaning, drain cleaning
  + 3 more
As far as I am concerned the work done was of the highest quality and as I stated above I would recommend them to all my friends!
Description of Work: I had charcoal in my water filtration system changed out, a leak in guest bath fixed, and kitchen garbage disposal replaced after breaking a big glass jar & glass getting into my older disposal & jamming it up. The work was performed by Robert Moore who works for Best Home Services. He was personable, answered every question I had in great detail, was very thorough & professional. Best Home services employee and they are lucky to have such a dedicated employee! I had another one of their employees come over today & service my air conditioner. John Howe did the most through cleaning & inspection of my unit I have ever had. He was also a very personable professional who answered all my questions in detail and told me of possible improvements I need to make to my system to add years to my unit & have it perform at it's best while also saving on monthly electric bills. It is obvious why their company is very popular in Pelican Preserve community and I would recommend them to anyone including all my personal friends.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Home Services - Plumbing Electric Air
We truly appreciate your detailed and honest feedback. It is good to hear that Robert and John provided 5 Star Service and are living by our 4 core values as a company. We our honored to have customers such as yourself, thank you.

Robert P.
03/2017
5.0
plumbing
  + -1 more
All 3 jobs were completed with no problems. After the first job, I requested Paul for the other two also. He's personable and professional. Always arrived on time and charged a fair price.
Description of Work: I've had 3 jobs completed in the last 8 months. An outside water spigot broke, the pull handle on our tub froze, and we had a leak under the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Best Home Services - Plumbing Electric Air
Thank you for your positive feedback. We honor our business relationship and always look forward to serving you.

Shannon C.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
I have been using them for probably 8 years. They are expensive but they do good work. They show up when they are supposed to. The workers are always great. Best Home Services hires the most personable people. The area was very clean. There were 2 guys.
Description of Work: They put a mini split in my garage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Best Home Services - Plumbing Electric Air
Thank you for your honest and detailed feedback. We truly honor our on-going relationship and our blessed to have you apart of our family.

Eva C.
03/2017
5.0
water heater repair
  + -1 more
The new "trutankless" works great!!
Description of Work: Hot water heater went out. We called Best Home Services and they installed the "trutankless".

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Home Services - Plumbing Electric Air
That is great news! We are happy you are enjoying your new tank-less water heater. Thank you for your continued business.

Cynthia B.
03/2017
5.0
plumbing
  + -1 more
I really liked having a picture of the repair person before they arrived. Paul came and assessed the work and then gave me 3 options of repair. I chose to replace both toilets completely and both supply valves. Paul returned the following day and was very professional in his explanations and work done. There was no trash and not even a drop of water anywhere when he left. I really appreciated Paul"s approach and ability to communicate/answer my questions without talking down to me (female). I inquired about the need to replace the water heater at some point. He discussed the current condition and options for replacement. I will definitely call Best when replacement is needed. I would welcome Paul into my home to repair anything, anytime. A true professional gentleman.
Description of Work: I had a toilet that needed to have a new seal from the tank to the bowl and a supply valve to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Home Services - Plumbing Electric Air
Thank you for your detailed and positive feedback on your recent experience with our plumbing technician Paul. We have to agree with you....we are blessed to have Paul apart of our family. We are honored to be your home service provider of choice and look forward to servicing you again.

wayne K.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Professional, clean installation. Exceptional technician with in depth knowledge and courteous demeanor. Quality company.
Description of Work: Replace air conditioner coils

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Response from Best Home Services - Plumbing Electric Air
Thank you for your positive feedback. We truly do appreciate your business.

robert H.
03/2017
5.0
electrician, heating & air conditioning/hvac
  + 0 more
excellent, showed up earlier than scheduled found the problems and rectified them rightaway
Description of Work: electrical

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Best Home Services - Plumbing Electric Air
Thank you for your feedback. We are grateful be your home service provider.

Rodney B.
03/2017
5.0
electrician
  + -1 more
Better than I expected. The electrician showed me all the options which were better than I thought were available. He installed the device right on the panel and afterward, inspected all the wiring. Promptly emailed a receipt and the lifetime warranty. Very friendly, courteous. Cleaned up thoroughly after he finished.
Description of Work: Whole house surge suppressor added to our electrical panel.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

Response from Best Home Services - Plumbing Electric Air
Thank you for your detailed review. We appreciate your business and look forward to serving you in the future.

LINDA S.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well. They installed all In one day.
Description of Work: Air conditioner, air handler and all ducts replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Home Services - Plumbing Electric Air
Thank you for your positive comments. We truly value your business!

Scott B.
03/2017
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
The service was excellent. They were finished in one day. Cleaned up the home/garage and left no trace they had ever been there. They had me see the progress along the way and pointed out major milestones in the repair/replacement process.
Description of Work: I needed a complete HVAC replacement along with complete duct cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Home Services - Plumbing Electric Air
Thank you for taking the time out of your day to give us positive feedback. We honor you as a our customer.

Marilyn T.
03/2017
5.0
plumbing, water heater repair
  + 0 more
Very well. the person that did the repairs etc was very professional and helpful in explaining everything
Description of Work: new electric hot water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Home Services - Plumbing Electric Air
Thank you for taking the time to leave us a positive view. We honor our business relationship.

Arnold P.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
I have been using them for years. They have always been good. It was humid and in the 90's, so I needed the air conditioner. They are really good people. They are on time, professional and reasonable. They cleaned up like you didn't even know they were here.
Description of Work: They installed a new air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Best Home Services - Plumbing Electric Air
Thank you for your continued business. We value you as a repeat client and always look forward to serving you.

03/2017
4.0
heating & air conditioning/hvac
  + -1 more
It was quality work and they did a fantastic job. They also did a great job on cleaning up.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Best Home Services - Plumbing Electric Air
Thank you for the positive feedback.

William G.
03/2017
5.0
plumbing
  + -1 more
I was very pleased with the work. They aren't the lowest priced plumber in the area, but they are reliable and good. They came on time. I will use them again. They do a fine job in plumbing and electric. I have used them for both in the past. I would tell people to be confident with their plumbing and electrical services.
Description of Work: They came to do some plumbing work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Home Services - Plumbing Electric Air
Thanks for your honest, detailed, and positive feedback. We love serving you and appreciate your business.

Paul D.
03/2017
5.0
plumbing
  + -1 more
They were excellent. What stood out to me is that they are just excellent people, their customer service, professionalism, and anybody they send is professional. They do excellent service.
Description of Work: They did a general plumbing inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Best Home Services - Plumbing Electric Air
Thank you for your positive feedback. We love to hear that our company core values are being displayed on every call.

Suzanne S.
03/2017
5.0
water heater repair
  + -1 more
They were timely, the two gentlemen were both polite and professional, and the workmanship was fine. Maybe the price was not the lowest, but I didn't have time to do a lot of comparison shopping. I'm certainly satisfied with their work.
Description of Work: They put in a new hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Best Home Services - Plumbing Electric Air
Thank you for your review, we appreciate doing business with you.

Jo Ann P.
03/2017
5.0
plumbing
  + -1 more
They did an awesome job! It was a big job, and it was more expensive job, but they were great. They called and communicated very well with me, even emailing me pictures of the people that would be coming! I was not able to be there, but they made me feel very comfortable. They followed through with everything they said they would do and did a great job. I would recommend them to anybody.
Description of Work: They installed all new plumbing for my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Jerry B.
03/2017
4.0
plumbing
  + -1 more
They were okay, their price was kind of high. The guy knew what he was doing. They did some plumbing. I probably would not use them again, because I thought their price were too high. He knew what he was doing, he completed his work very good.
Description of Work: He put in a shower valve.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Best Home Services - Plumbing Electric Air
Thank you for your review. At Best Home Services, we strive for 100% satisfaction and it seems as if we have not met your expectations. We will have a management team member contact you shortly.

John B.
03/2017
5.0
electrician, lighting
  + 0 more
Good! I think they’re courteous, on time, very neat and they clean up after themselves.
Description of Work: They installed a couple of receptacles, put a light in the closet and fixed the receptacle for the microwave above the stove. He had to run a new wire, because it had to be on a separate circuit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William G.
03/2017
4.0
plumbing
  + -1 more
The service went really well and I would use them again.
Description of Work: They replaced some plumbing for me.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Peter S.
03/2017
2.0
heating & air conditioning/hvac
  + -1 more
They didn't do well. They did a regular service call because I had a maintenance contract with them. While they were there they told me I needed another part that I didn't necessarily think I needed and then they overcharged me for it. So I called them and complained to the manager and they reduced the price of the part. The original charge that I had was $270 and they reduced it to $140. I'm not going back to them again because I don't want to have to fight every time for the right price. The quality was okay. I'm taking it at faith that the part really did need to be replaced, but there was no malfunction with the equipment. It was one of those things where they say this little part is at the end of its useful life. Well how as a consumer are you going to know whether that's right or wrong. So I had them go ahead and do it in good faith. The charge that they gave me was like if I had called up and they made a special trip out, but they were already there doing their preventive maintenance. You're supposed to get a discount when you sign up for these agreements. You're supposed to get a 20% discount on parts to start with. I have to say the guy made good on it. I think he ended up charging me the right price, if the part was really no good.
Description of Work: Routine maintenance

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$140

LARRY E B.
03/2017
1.0
plumbing
  + -1 more
They did not do the work, price to high.
Description of Work: Gave estimate for work to be done.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
4.0


Contact information

1455 Rail Head Blvd Ste 1, Naples, FL 34110

http://www.getbest.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Plumbing,
Lighting,
Water Heaters,
Drain Cleaning,
Air Duct Cleaning,
Ceiling Fans,
Wells and Pumps,
Sewer Cleaning,
Generator,
Water Filtration and Softening

FAQ

Best Home Services - Plumbing Electric Air is currently rated 4.2 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Best Home Services - Plumbing Electric Air accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Best Home Services - Plumbing Electric Air offers free project estimates.
No, Best Home Services - Plumbing Electric Air does not offer eco-friendly accreditations.
Yes, Best Home Services - Plumbing Electric Air offers a 5% senior discount.
Yes, Best Home Services - Plumbing Electric Air offers emergency services.
Yes, Best Home Services - Plumbing Electric Air offers warranties.
Best Home Services - Plumbing Electric Air offers the following services: Air Conditioning, Plumbing, Electrical

Contact information

1455 Rail Head Blvd Ste 1, Naples, FL 34110

http://www.getbest.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day