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Best Home Services - Plumbing Electric Air

Heating and Air Conditioning, Electrical, Plumbing,

About us

Best Home Services is the leading residential service provider of air conditioning, electrical, plumbing, and drains to Southwest Florida homeowners since 1980. A family owned and operated company, headquartered in Naples, Florida; with operating offices located in Naples, Ft. Myers, and Sarasota is centered around their core values and beliefs. The company is focused on caring for their customers and the community. Each year the Best family actively supports multiple community outreach programs throughout the Southwest Florida community. The award-winning team relentlessly works to continuously improve their service in order to make Southwest Florida homes safer, more comfortable, and more efficient-one job at a time. Giving our BEST means that we promise to… Make it easy for our customers to do business with us. Guide our customers every step of the way. Work to the BEST of our abilities, even when we make a mistake. Communicate well with everyone. Hold each other accountable to this promise. Our Core Values: Be Family – Treat everyone like a member of our family. Be Amazing- Exceed every customer’s expectations. Be Fun- We have fun while we work. Be Constantly Growing & Learning- Always strive to become better. Additional phone: 941-564-0004

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioning, Plumbing, Electrical

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.2272 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
10%
3
4%
2
7%
1
13%


Rating CategoryRating out of 5
quality
4.4
value
3.8
professionalism
4.4
responsiveness
4.6
punctuality
4.6
Showing 201-225 of 272 reviews

Lary V.
01/2020
5.0
plumbing
  + -1 more
n/a
Description of Work: Replace control for shower and tub
Rating CategoryRating out of 5
Yes, I recommend this pro

William T.
03/2018
5.0
heating & air conditioning/hvac, sewer cleaning
  + 0 more
Perfect - Thomas did the job !!
Description of Work: Toilet drain was clogged

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Donnamarie P.
12/2017
1.0
electrician, heating & air conditioning/hvac, plumbing, air duct cleaning, wells
  + 3 more
HORRIBLE! TERRIBLE
Description of Work: We had our air conditioner fixed in July & at the tech's advice, installed two black lights to kill mold. He told us he thoroughly inspected our air conditioner and that we should have no other problems with it. He also advised us to install a surge protector installed, assuring us that all of our electrical devices would be fully protected. Total bill: $3,700 In early December our air conditioner broke again and we were charged $300. In addition to that, my husband's computer broke due to a surge problem. Next, recommended by Best Home was for a $1,300 air duct cleaning - I'm having a service coming this Friday for $450. Today we called them for plumbing. Now I've owned four homes and they've all had the same problems with back-ups that all have been solved simply by snaking out the main. Not so with Best Home. I couldn't believe it when my husband and I were told that they wouldn't be doing that. They would be flushing the water out and placing TV cameras down. What? Are they performing surgery? And the price $2,600. We sent them on their way and called an honest plumber. His price $325. Stay far, far away from Best Home Services. They sound delightful but they are snakes in the grass.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
3.0

$4,000

Ralph W T.
12/2017
5.0
electrician
  + -1 more
great Mark is very efficient.
Description of Work: Mark knows his job

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard P.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well.
Description of Work: Skip explain what we needed & the cost of each.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Debbe F.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Tech very professional
Description of Work: Air conditioning service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Gene G.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Outstanding
Description of Work: Maintenance on two AC Units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nathan G.
09/2017
4.0
electrician
  + -1 more
...
Description of Work: ...

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Kaye H.
04/2010
5.0
electrician, lighting
  + 0 more
They were very nice, polite, prompt, and were really good. The price that I paid was expensive. It was pretty high for an initial call and that was the only thing that I was disappointed with.
Description of Work: I used the services of Best Electric & Air about a month ago. They fixed an electrical line with which I had some problems. They also fixed a light fixture for me and checked everything too.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Robin C.
04/2010
3.0
heating & air conditioning/hvac
  + -1 more
I had a service contract and have used them for the last couple of years. They were always trying to sell me a new system. I wasn't happy with them. I did get a new air conditioning and heating system from someone else.
Description of Work: I used Best Electric & Air because our air conditioning had gone out and I was trying to figure out what the problem was.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

LISA R.
01/2010
2.0
heating & air conditioning/hvac
  + -1 more
The technician called upon inspecting the unit and said it needed 2 parts that would total $686. It seemed he had already installed them when we received the phone call, but upon calling the Best Air office, we realized he had not. Based on our dealing with the technician over the phone, we wanted to call & get another opinion and estimate of the cost of the parts over the phone from another company. Over the phone, we were quoted 1/2 the price for the parts, and then decided to let Best go and paid them the $79.50 for the service call. Upon the second company's arrival, it was discovered we only needed ONE of the 2 parts Best recommended, and the other company's technician told us the prior tech had disconnected the power in the AC box outside, causing a fire hazard. We were very disappointed, not to mention frustrated, with the lack of professionalism on Best's technician's part. We would not call Best Air again, as we feel like we were taken advantage of by being out of town and with a tenant in the condo and not able to personally supervise the situation.
Description of Work: We live in WI & called Best to diagnose a problem with our A/C in our rental condo in Bonita Springs. Based on their Angie's List rating and the $79.50 including the A/C tune-up and not just a service charge to arrive, I scheduled them to come out. The front desk/scheduler was great, & we gave her explicit instructions to call us before authorizing the technician to do the repairs.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$80

DENNIS L L.
01/2010
4.0
electrician
  + -1 more
Everything was great except for the price. $276.63 to instal a new exhaust fan I provided is excessive in my mind. Time for the job was no more than 45 minutes. That is quite an hourly rate.
Description of Work: Replaced bath exhaust fan; I provided the new fan.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$276.63

Susan C.
11/2009
4.0
electrician
  + -1 more
Phillip, the electrican, was a true professional who did a good, professional job, in a short period of time. The price, however, for the work completed was, we believe, exorbitant. We would only use them again if we couldn't find a better deal elsewhere.
Description of Work: Installed two fan light kits and a small light fixture, all of which we provided.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$431

monica F.
11/2009
5.0
They did not charge us extra for the air specialist, all we paid for was the service call. They were very professional and polite.
Description of Work: We thought we had a mold problem and they brought in an air specialist.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth P.
10/2009
4.0
heating & air conditioning/hvac
  + -1 more
They were very professional, on time, and very clean.
Description of Work: A client of mine used Best Electric & Air to service two air conditioning systems that were low on freon. They brought the freon up to where it was supposed to be, and checked things out as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$900

Joni I.
10/2009
5.0
electrician
  + -1 more
Responded quickly from web-initiated request Nice customer service rep - had person in the area Truck and competent electrician arrived 30 minutes later Work completed quickly with good explanations and valuable future suggestions
Description of Work: Replaced circuit breakers afer diagnosing prob lem.....had good options to solve. Also got annual contract and will have future work done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Richard T.
08/2009
5.0
heating & air conditioning/hvac
  + -1 more
They were professional and responsive.
Description of Work: They came out and cleaned our heating and ac system and found that the ultraviolet light wasn't functioning. They sent a second guy out to help with this and they didn't charge us for this.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Stan K.
07/2009
5.0
electrician
  + -1 more
This is a very professional company. I called at about 1 PM on Wed to get someone to come out for an estimate. They said that they might be able to do it that afternoon by 4. Shortly before 4 they called to say that the service tech was tied up. We scheduled for between 10 and 2 the next day. At 10:15 Steven showed up and prepared the estimate. Best uses a price book, not T&M so there is no difference between the quote and the bill, unless you add something. We accepted the quote and asked when they could start the work. Steven said he could start immediately. He had everything needed on his truck including tools and equipment.
Description of Work: Installed an outdoor electrical outlet, furnished and installed whole house surge protection including protection for cable, telephone, 3 air conditioners, a pool sub-panel and installed a new double grounding system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

HOLLY D.
03/2009
5.0
heating & air conditioning/hvac
  + -1 more
Outstanding service and follow through.
Description of Work: They installed a new ac unit and furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHRIS C.
07/2008
5.0
electrician
  + -1 more
It was a very good experience because they did what they were supposed at the price they were supposed to and at the time. They were professional and polite.
Description of Work: They came to my home and installed a generator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Pat W.
07/2008
5.0
electrician
  + -1 more
They charge you by the job, the last time they were here they did several things. I would suggest that when you have them come out that you have several things you need them to work on. They show up on time when they say they will. The workers are very friendly and professional. I will continue to use them for future service and have recommended them.
Description of Work: I've had them check outlets and replace light fixtures. They've installed a switch over so I could plug in my generator. They've done several things for me over the last seven years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Pat W.
07/2008
5.0
heating & air conditioning/hvac
  + -1 more
They were having a special at the time that I used them. They showed up on time and explained to me what they were doing. They gave me options and suggestions as well on different things I could do. I will continue to use them for future service for my air conditioner.
Description of Work: I recently started using them to service my air conditioner. They just came out a week ago. They checked on the handler and outside unit to make sure that everything was functioning correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

john M.
07/2008
2.0
electrician
  + -1 more
The quote was $500+ including a $40 travel charge. I was shocked! I quickly ushered the bandit out of my house after paying the $40 for nothing.
Description of Work: Quoted the price to replace a dimmer switch; trouble shoot and repair a 10 light 12 volt system on one switch where only 3 of the lights were working.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$40

Diane R.
04/2008
5.0
electrician, heating & air conditioning/hvac
  + 0 more
When repairing the outlet, I had another outlet that had been left hanging out of the wall by a cable repairman. He fixed it for me at no charge and without my asking. When my air conditioner quit, they did a complete maintenance (which I hadn't had done for some time) and repaired it to the point of getting it running. It, however, had many problems requiring a new system. The price for this repair was deducted from the price of the A/C unit. Because I was unable to go into the attic to see it, he took pictures on his cell phone to show me. He was very clean (always wearing "footies" when in the house), very punctual and courteous. He went to great lengths to show me my options and comparison of other units.
Description of Work: On one occasion, they repaired some wiring and an outlet. They also installed a new air conditioner after repairing my old one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Best Home Services - Plumbing Electric Air
THANK YOU VERY MUCH FOR GIVING US POSITIVE FEEDBACK ON OUR SERVICE. IT IS A PLEASURE SERVING YOU. CUSTOMERS LIKE YOU MAKE OUR DAY HERE AT BEST! HOPE TO SEE YOU AGAIN SOON.- CHADD

Boyd N.
07/2007
5.0
electrician
  + -1 more
I wish that I had not paid an additional hundred and fifty dollars to have the inspection done because they did not find anything that was wrong. The new circuit breaker works properly and I have not had any problems. The work they did was fine, but I was just a little unhappy about the total cost for the service.
Description of Work: They replaced my existing circuit breaker box with a new 40 AMP breaker. They also inspected all of the electrical wiring in my house to make sure everything was working properly.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Contact information

1455 Rail Head Blvd Ste 1, Naples, FL 34110

http://www.getbest.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Plumbing,
Lighting,
Water Heaters,
Drain Cleaning,
Air Duct Cleaning,
Ceiling Fans,
Wells and Pumps,
Sewer Cleaning,
Generator,
Water Filtration and Softening

FAQ

Best Home Services - Plumbing Electric Air is currently rated 4.2 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Best Home Services - Plumbing Electric Air accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Best Home Services - Plumbing Electric Air offers free project estimates.
No, Best Home Services - Plumbing Electric Air does not offer eco-friendly accreditations.
Yes, Best Home Services - Plumbing Electric Air offers a 5% senior discount.
Yes, Best Home Services - Plumbing Electric Air offers emergency services.
Yes, Best Home Services - Plumbing Electric Air offers warranties.
Best Home Services - Plumbing Electric Air offers the following services: Air Conditioning, Plumbing, Electrical

Contact information

1455 Rail Head Blvd Ste 1, Naples, FL 34110

http://www.getbest.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day