Best Home Services is the leading residential service provider of air conditioning, electrical, plumbing, and drains to Southwest Florida homeowners since 1980. A family owned and operated company, headquartered in Naples, Florida; with operating offices located in Naples, Ft. Myers, and Sarasota is centered around their core values and beliefs. The company is focused on caring for their customers and the community. Each year the Best family actively supports multiple community outreach programs throughout the Southwest Florida community. The award-winning team relentlessly works to continuously improve their service in order to make Southwest Florida homes safer, more comfortable, and more efficient-one job at a time. Giving our BEST means that we promise to… Make it easy for our customers to do business with us. Guide our customers every step of the way. Work to the BEST of our abilities, even when we make a mistake. Communicate well with everyone. Hold each other accountable to this promise. Our Core Values: Be Family – Treat everyone like a member of our family. Be Amazing- Exceed every customer’s expectations. Be Fun- We have fun while we work. Be Constantly Growing & Learning- Always strive to become better.
Additional phone: 941-564-0004
Response from Best Home Services - Plumbing Electric Air
Thank you for the review. We truly appreciate your feedback and business.
Linda G.
11/2016
5.0
heating & air conditioning/hvac
+ -1 more
Absolutely perfect
Description of Work: I had a new airconditioner installed and needed someone to check on distance ac from the overhang. Best installed it right the inspector didn't know what he was talking about per mfg instructions
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,200
Response from Best Home Services - Plumbing Electric Air
Thank you for taking the time to review your recent experience with our company.
William G.
11/2016
5.0
heating & air conditioning/hvac
+ -1 more
Great Service
Description of Work: Total evaluation of Air Conditioning Systems
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Best Home Services - Plumbing Electric Air
Thank you for the positive review.
William B.
09/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Our air conditioning unit stopped working late one evening three weeks ago.I called Best and they had a tech out within 2 hours. After diagnosing the problem and giving me a quote my wife and I decided to replace our 13 year old unit with a new one. installation was scheduled for the next morning. By noon time we were up and running. Best was on time, efficient and the price was within what I had anticipated. Thank you Best home services.
Rating Category
Rating out of 5
Yes, I recommend this pro
Macy R.
08/2016
5.0
heating & air conditioning/hvac, septic tank, wells
+ 1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Carol M.
05/2016
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
Cynthia T.
12/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Larry F.
12/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
SUSAN S.
12/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
+ 1 more
unknown
Description of Work: They removed old air conditioner & water heater and installed new HVAC system and water heater. Very pleased with the overall service of these folks.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Keenan F.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Repaired heat pump. Work was done promptly and was explained to my satisfaction.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Sandra H.
04/2015
5.0
electrician, heating & air conditioning/hvac
+ 0 more
unknown
Description of Work: Installed a new AC system and ductwork, quickly, efficiently, and at a fair price. When a circuit breaker blew, which was not a part of the install, they repaired it immediately at N/C. They later came out and instructed us on use of the new thermostat and have dne three checkups on the system of which 2 were free.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rosemary S.
04/2015
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They changed the shower connection in the bathroom...the technician really didn't explain what was wrong and exactly what needed to be done untill he had done it, and didn't say how much this would cost....I thought the cost was high,probably because I didn't know how much had to be done....not sure if I would use them again...the tech seemed to be in a hurry,even though he did replace what was needed and it corrected the problem.....but TLC was missing.....guess I expect too much....
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Cynthia H.
04/2015
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Basic ac tune up service. Additional items recommended but pricing vague. Last person in said our uv light was out, this time it wasn't even mentioned.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$159
David F.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Annual A/C Maintenance, replaced a conductor in A/C unit. Excellent.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Suzanne K.
04/2015
4.0
electrician, heating & air conditioning/hvac
+ 0 more
unknown
Description of Work: Electric work. I would not use them again cause the employee kept asking me to sign a contract and I refused, but he would not let it go. Very annoying.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
William B.
04/2015
5.0
electrician, heating & air conditioning/hvac, lighting
+ 1 more
unknown
Description of Work: Installed light fixture in kitchen where no light had been. Completed wiring and grounding for new pool light including box and weather proof switch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Caroline N.
04/2015
2.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Checked ac and told me needed 500$ of repair, which turned out was not necessary
Rating Category
Rating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
James B.
03/2015
4.0
electrician, plumbing, water heater repair
+ 1 more
.
Description of Work: They replaced a water heater in a difficult location and routed coax cable within walls to a remote, problematic location. They did the water heater over the Christmas holidays. Very expensive, but since we are out of state, it went very smoothly and was probably worth it. Hard sell on some things though was most irritating.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Cheryl S.
04/2014
2.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Six-month a/c check up. Service men are trained to be hard-sell salesmen. I strongly suggest a second opinion before giving in to their "recommendations" as well as paying them money to be on their "preferred customer list". I learned the hard way.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$1,600
john H.
12/2012
5.0
heating & air conditioning/hvac
+ -1 more
very good
Description of Work: repair ceiling fan. and ac check
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Fred B.
08/2010
1.0
heating & air conditioning/hvac
+ -1 more
See above comments.
Description of Work: I used this group several times for AC and some minor electrical. They have good people at dispatch and likable folks on their service trucks. This is all positive and overshadowed by the fact that they did a poor job on my AC maintenance, allowed mold and mildew to get into the cabinet and then tried to sell me $1800 worth of UV lights to control it. Every visit they attempt scare tacticts by telling you you electrical system is not properly surge protected, or that you need some expensive add on for your AC. I believe that their technicians are on comission so the more they push on you the more they make. The end of the story is I brought in Sun Coast Air Conditioning in Lehigh Acres, they did an amazing job, fixed everything that Best had unfixed and now keep my AC unit running smoothly.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$375
Response from Best Home Services - Plumbing Electric Air
Member, I am sorry to hear that you are not satisfied with our services. Please allow me to explain what we provided for you in the past year. First of all, all of our technicians are paid hourly, and no employee works commission. It is our technicians standard procedue to recommend surge protection and UV lights, along with other items they feel necessary. We strongly believe that every home should have surge protection and UV lights and therefore recommend these items to every customer. On, June 11th, 2009 we performed your first AC tune-up and recommended UV lights to prevent bacterial growth. We returned for your second AC tuneup on December 30th, 2009 and again strongly recommended UV lights because growth was increasing in your system. It is our job to inform every customer of options that need to be addressed. If you do not follow through with our recommendation there is not much else we can do for you. I am sorry that we could not fully earn your trust and confidence and that you felt it was necessary to hire another company to make the corrections that we informed you of two times in the past year. I wish you the best of luck. Sincerely----Chadd Hodges
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Electrical,
Plumbing,
Lighting,
Water Heaters,
Drain Cleaning,
Air Duct Cleaning,
Ceiling Fans,
Wells and Pumps,
Sewer Cleaning,
Generator,
Water Filtration and Softening
FAQ
Best Home Services - Plumbing Electric Air is currently rated 4.2 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Best Home Services - Plumbing Electric Air accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Best Home Services - Plumbing Electric Air offers free project estimates.
No, Best Home Services - Plumbing Electric Air does not offer eco-friendly accreditations.
Yes, Best Home Services - Plumbing Electric Air offers a 5% senior discount.
Yes, Best Home Services - Plumbing Electric Air offers emergency services.
Yes, Best Home Services - Plumbing Electric Air offers warranties.
Best Home Services - Plumbing Electric Air offers the following services: Air Conditioning, Plumbing, Electrical