The service is done well and the service provider is always extremely personable and professional.
Description of Work: I have a service contract for the furnace and A/C
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rich L.
11/2014
5.0
heating & air conditioning/hvac
 + -1 more
Used Doug and his team for many years. Prompt, courteous, professional. Many times I've called and Doug called back to help me fix problems myself. Wouldn't hesitate for a second to recommend them.
Description of Work: Check freon levels and Service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Paul E.
05/2013
5.0
heating & air conditioning/hvac
 + -1 more
Arrived when promised. Knowledgeable, professional, efficient. I could not be more pleased with their service.
Description of Work: Spring tune up. Check & clean everything. Very thorough, and did not try to sell me a bunch of stuff. Honest dealing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Angela C.
12/2010
5.0
heating & air conditioning/hvac
 + -1 more
I was totally pleased with Air Naples speedy and efficient response. All staff, from the receptionist to the owner, Mr. Gann, were very pleasant to deal with. This is a small company operated by the owner. I look forward to using their services in future. Initially I found Air Naples in Angie's List.
Description of Work: On the coldest night this year my heating broke down! I called Air Naples & spoke with Mr.Gann who sent a repair man later that day. Robert arrived (straight from his doctor's office) and quickly discovered the problem, a failed electronic board. He replaced the part and I had heat again. I decided to join the company's yearly maintenance program. This includes 2 service calls a year and a discount on future repairs. They even gave me the discount on that day's repair, which I thought very fair. The total price included repair and annual maintenance fee which I consider extremely good value.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Duane M.
06/2010
5.0
heating & air conditioning/hvac
 + -1 more
They arrived on time and conducted priliminary tests to provide me with good basis for making a decision on whether to replace entire system or only evaporator coil. After one year, system is still performing very well, confirming validity of decision to proceed with low cost approach. Service contract visits have been timely and professional.
Description of Work: Checked out A/C and replaced evaporator coil and provided one year service contract which included two visits.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
John A.
08/2009
5.0
heating & air conditioning/hvac
 + -1 more
I recently purchased a condo unit that had been unoccupied for a year. I wanted to make sure that the air conditioning unit was running properly and that there were no signs of mold. I contacted the company and the owner offered to come by that same afternoon. He was friendly, honest and did a thorough job.
Description of Work: The company serviced the air conditioning unit and checked for signs of mold.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Georgia M.
07/2008
5.0
heating & air conditioning/hvac
 + -1 more
They have been fantastic! This is a small company. They've even replaced parts at no charge since they informed us it shouldn't have gone out so soon. This really impressed us. They always show up on time when they say they will. We will continue to use them for future service and have recommended them to all my friends.
Description of Work: They come out to service our air conditioner. We have used them for the last five to six years. The last time they came out was for the normal annual service.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
NADESHA R.
07/2008
5.0
heating & air conditioning/hvac
 + -1 more
Doug also tested the system as well to make sure that everything worked fine. He was very professional. He was a very straight forward and honest guy. He was very prompt and came out when he said he would. I will definitely use him for any air conditioning work in the future.
Description of Work: My air conditioner went out. I called another company who told me (without ever coming out) that I needed to replace my whole unit. I called Air Naples because they gave free estimates if you've received an estimate from a competitor. They found out it was just the circuit board that needed to be replaced.
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Service Categories
Heating and Air Conditioning,
Air Duct Cleaning
FAQ
Air Naples - Air Conditioning & Heating is currently rated 5 overall out of 5.
No, Air Naples - Air Conditioning & Heating does not offer free project estimates.
No, Air Naples - Air Conditioning & Heating does not offer eco-friendly accreditations.
No, Air Naples - Air Conditioning & Heating does not offer a senior discount.
No, Air Naples - Air Conditioning & Heating does not offer emergency services.
No, Air Naples - Air Conditioning & Heating does not offer warranties.
Air Naples - Air Conditioning & Heating offers the following services: Maintenance, repairs & replacement of air conditioning systems, duct cleaning & sanitizing.