Angie was excellent to work with, on time and very professional. Wholel house cleaned at an affordable low rate. Highly recommended! Thanks Angie.
Description of Work: Outstanding house cleaning service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lorraine D.
05/2022
2.0
house cleaning
+ -1 more
The cleaning team arrived 35 minutes late. We could not communicate with them due to a language barrier. I left because the service was a gift. My husband oversaw the process. When I returned I found many things not done. I contacted the owner and she replied that the homeowner usually stays. My husband does not clean, but he did his best. He did not do a walkthrough because they rushed out because they had other jobs to do was the best he could make out for the reasoning. I sent pictures to the owner and she said she forwarded them to the cleaners. The woman responded that there was a lot of dog hair. We told them we had dogs. Of course there would be dog hair! I explained to the owner that I was cleaning all of the things left undone and was not happy about it. Her response was that they could have not done badly on the entire house. They did clean, but not according to what we were told we paid for. The baseboards were not done. The floors had to be redone. The outside of the kitchen cupboards were not touched. The list goes on. I was disappointed because the owner never offered to make it right. She did not offer to send someone out to take care of the things not done. Nor did she offer to come out and do it correctly. She told me we were the only ones ever to complain. Well, one look at other reviews and this is proven to be a false statement. My husband tipped the cleaning team because he thought it looked ok. I would not have. As this was a gift I trusted the team to do the work as promised and did not think they would need micromanaged to insure that they did the job correctly. I am sure the owner will try to blame us, the customer, in some way as she has done in the other reviews. I do not recommend this company due to my experience. If she would have offered to fix the situation, this would be an entirely different review.
Description of Work: Husband got the service for me for Mother’s Day.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
1.0
$175
Dawn P.
04/2022
5.0
house cleaning
+ -1 more
The service was great! Very very nice lady. I want her back and I had the number but I don't know where it went now I have it.
Description of Work: housecleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Francy H.
11/2021
3.0
house cleaning
+ -1 more
First time was wonderful. Did an excellent job. 2nd time they were late, different people and the cleaning left a lot to be desired. Never let me know they would be late. No English spoken. Overcharged me. 3rd time never showed up. Was not advised they would not be coming. Owner, Angela, tried to blame the workers, but she did all the scheduling. I had to call and ask where the cleaners were. Never reimbursed my overpay. Very unprofessional. Would not recommend this company.
Description of Work: Apartment cleaning
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Angie's Cleaning Services LLC
We always provide a great service and yes sometimes we run late. In a cleaning business we never know what we are walking into when cleaning a home. All of my clients understand and appreciate our service always. You never overpaid, always paid the same amount and was always told what was going on. I have been in business 26 years. We must be doing a great job. Take care and hope you are happy with your new service.
Maureen H.
10/2020
2.0
house cleaning
+ -1 more
Not good at all. Never know who is coming to your house.
Description of Work: Housecleaning
Rating Category
Rating out of 5
Response from Angie's Cleaning Services LLC
We have provided a great service for so many years. The problem is I don't think you ever appreciated anything that we have done for you. Good luck with a new service. As you can see no one has ever felt the way you have. Take care.
Crystal S.
06/2020
5.0
house cleaning
+ -1 more
She came the next day! The owner got all the details and communicated with cleaners.
Description of Work: They were at my house for almost five hours , price was great! House was perfect! They did incredible! I want to use her again in a few months!
Rating Category
Rating out of 5
Yes, I recommend this pro
Joyce F.
11/2019
4.0
house cleaning
+ -1 more
I had to be gone to therapy at 1:00 and had to leave at 12;45. One woman did not get here until 9:40 (due at 9:00) and the second lady came at 10:00. The lady who went to the kitchen spent most of her time wiping down new cabinets (which did not need wiping) and cleaning racks in the oven.....never asking because I am not physically able to cook and they certainly didn't need cleaning. I will not use Angelina's group again.
Description of Work: I had wanted blinds cleaned, baseboards cleaned, fans cleaned etc., but they did not touch those along with a mirrored wall in my bedroom..........
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0
$119
Response from Angie's Cleaning Services LLC
There is always one person out there that you can't make happy. Our prices are very reasonable and you only paid 110 not 119.I would say out of 99.9% of our clients love us and love our professionalism and our work. As far as them being late there was an accident , there was nothing that they can do to change that. Most people would understand and some people just love to complain. Like I always say you can always make everybody happy.
Charles K.
11/2019
5.0
house cleaning
+ -1 more
fantastic job these people were great !!!
Description of Work: clean house for resale
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Tracey B.
07/2019
5.0
house cleaning
+ -1 more
Angela responded quickly to my request and sent a team of 2 hard-working ladies who did everything we asked for and as well as we needed. Angela is professional in her customer service and hired very nice ladies who worked 4 1/2 hours without stopping. (Other people we have hired from other companies have employees that are constantly checking and using their phones and get distracted with mediocre results.) This was NOT the case with us. Yes, I would definitely use this company again.
Description of Work: We needed a "deep clean" for a new house in order to move in. We had a construction project in the home that required a deep clean throughout the house--interior windows to baseboards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Karen G.
11/2018
5.0
house cleaning
+ -1 more
Very professional and a spotless cleaning job! I will now use them routinely.
Description of Work: Deep house clean
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Laura R.
11/2018
5.0
house cleaning, moving companies
+ 0 more
Mostly good, base boards still needed a little work, but overall, well done.
Description of Work: Cleaned floors, counters and cabinets.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Melissa M.
10/2018
5.0
house cleaning
+ -1 more
It went GREAT for the initial cleaning and they return weekly, now, starting Monday 10/29. They did a FANTASTIC job and the owner checked in on her team throughout the day. They were very focused on the room they were cleaning and did not move on until the particular room was very cleaned/organized!!!
Description of Work: Deep clean of the house with now weekly housekeeping services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
John V.
09/2018
5.0
house cleaning
+ -1 more
Angela is very personable and professional. Her crews are very hard working and do a great job.
Description of Work: Housekeeping
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert A.
08/2018
5.0
house cleaning
+ -1 more
They do a good job. If I ever have a specific request, I just leave a note or sent them a text and they take care of it right away.
Description of Work: I have been using them for about 5 years. They come out for me weekly.
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Service Categories
House Cleaning,
Moving Companies
FAQ
Angie's Cleaning Services LLC is currently rated 4.4 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Angie's Cleaning Services LLC accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, Angie's Cleaning Services LLC does not offer warranties.
Angie's Cleaning Services LLC offers the following services: Weekly, bi-weekly, monthly, one time cleaning, move out, move in, organization, spring cleaning or fall cleaning