As repeat (2013, 2014, 2015, 2016 & 2017) Angie's List Super Service Award winners Pink and Green works all over South Florida providing eye-catching Landscape Design and reliable Lawn Maintenance! Pink and Green is not a huge company where you become another number, and isn't too small to where they can't handle all the work. This local-based company is the perfect size to give their customers the personal attention they deserve. They are the ultimate "One-Stop Shop" for all your Lawn Care and Landscaping needs. They thrive to provide competitive pricing and high-quality work. Landscape Design and Installation including plants, trees, rocks, mulch, anything you can think of to enhance your property! If you're looking to redesign your landscape, look no further! They will provide an amazing colorful, hardy, low maintenance design that will give you the best-looking house on the block! They also offer ground-breaking 3D digital renderings so you can see exactly what your landscape will look like before they start. Lawn Cutting, Maintenance and Fertilizer is on a fixed routine; they show up on time, consistently, every time and are always available by phone, text or email. Billing is seamless through EFT (Electronic Funds Transfer) just like a gym membership where your credit card is billed monthly. (Lawn Maintenance for Broward County Only).
Business highlights
16 years of trusted experience
Emergency Services Offered
Services we offer
Landscape 3D imaging, tree trimming, pressure washing, sprinkler, lawn maintenance & organic fertilizer.
Pink and green re mulches my property yearly. They are swift, efficient, and offered a great price!
Description of Work: Mulch / lawn & yard work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$399
Response from Pink & Green Lawn Care & Landscaping
Hope everything is looking as fresh as you'd hoped! Let us know if there is anything else you need.
Erik S.
03/2016
5.0
landscaping, lawn service
+ 0 more
Regularly perform lawn maintenance on a predictable schedule, replaced my sod for a great price!
Description of Work: Sod / lawn & yard work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,190
Response from Pink & Green Lawn Care & Landscaping
Thank you! It is a great pleasure servicing your home!
Kevin M.
03/2016
5.0
landscaping, lawn service
+ 0 more
We went thru sever machinations... owner came out and worked with us to get plans for the yard, Very nice people. ended up with smaller job, but they are very nice, thoughtful, and thorough.
Description of Work: Planted sod, organized garden.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$750
Response from Pink & Green Lawn Care & Landscaping
You're awesome! Let us know if you have any other work for u, we'd be happy to take it on!
Jason B.
03/2016
5.0
landscaping, lawn service
+ 0 more
They designed and installed landscape to front of the house. They were able to incorporate plants I was already growing as well as plants that were on my wishlist. Very professional and did a better design and install than I had planned on. Made changes as requested during installation. Very pleased.
Description of Work: Designed and landscaped entire front yard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Response from Pink & Green Lawn Care & Landscaping
Thank you! Working with you was our pleasure :) We appreciate your business and willingness to trust us with your landscape redesign. Everything came out truly beautiful!!
William A. C.
03/2016
4.0
lawn service
+ -1 more
The customer service was great but their performance on the lawn was not what we were looking for. They were also a little expensive. We dropped them and moved on. Their customer service side was so strong. I used them for only one month. I wouldn't use them again because of the price.
Description of Work: I used Pink and Green Lawn Care and Landscaping.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$47
Joshua M.
03/2016
5.0
lawn service
+ -1 more
Pink and green strives for consistent quality and they are very responsive. Owners are very active in the organization as well. Highly recommend them!
Description of Work: Maintains yard and hedge work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pink & Green Lawn Care & Landscaping
Thank you! We are certainly doing our best to keep your property looking great!
Ludessa K.
03/2016
5.0
lawn service, tree service
+ 0 more
The crew is prompt and skilled, they now my lawn monthly and did a great job trimming my trees.
Description of Work: Tree trimming / lawn and yard work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Pink & Green Lawn Care & Landscaping
Hope you give us a call whenever you need some work, as we continue to service your lawn we'll help you keep an eye out for any other things you may need!
Julie W.
03/2016
5.0
lawn service
+ -1 more
very prompt and always provide service dates ahead of time
Description of Work: monthly lawn service
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from Pink & Green Lawn Care & Landscaping
Hope we can continue to provide you with quality service for years to come!
Craig K.
03/2016
4.0
lawn service
+ -1 more
They are good, not as cheap as your small single vehicle guy, but worth the consistency and reliability. I will keep using them as long as the service remains good.
Description of Work: I have a monthly service to cut my lawn and have also used them for other lawn maintenance services.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$100
Zhe C.
03/2016
5.0
landscaping, lawn service, tree service, roof cleaning
+ 2 more
Requested quote for timing the trees and bushes around the house including hauling, and the price comes to $622, with $179 rate for labor and $75 for dump truck. Had to commend the scheduler for trying to accommodate my time. The crew of three was on time and worked for a total of 3 hours. The only thing that I felt a bit disappointed was that I had to explain to the crew multiple times that I wanted the trees trimmed so that they do not touch the house's roof or other critical structures, which I assume should be common sense for landscape maintenance. Price of $622 seemed a bit high but I figure it was OK.
Description of Work: Trimmed trees and bushes around the house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$622
Response from Pink & Green Lawn Care & Landscaping
Thank you! It was a pleasure doing this work for you, its always great when our customers know exactly what they want, that way we can achieve the best possible look.
Bob H.
03/2016
5.0
landscaping, lawn service, mulch
+ 1 more
Excellent work and went way beyond my expectations. They were professional and my new makeover looks FANTASTIC!!! And I would definitely use them again!!!!
Description of Work: Landscape makeover and update. Removed old plants, installed new plants and trees, trimmed trees, cleaned flower beds, added soil and mulch and replaced dead grass with new sod.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Pink & Green Lawn Care & Landscaping
Thanks!!! We are very appreciative of your business and love that you're a recurring customer of ours :) Working on your property was a delight and the end result was as you said FANTASTIC! We hope to continue servicing your landscape needs.
Margaret A R.
02/2016
5.0
landscaping, lawn service
+ 0 more
They were very efficient,cleaned up and stayed late to complete the job
Description of Work: Removed old landscaping,transplanted some and installed new landscaping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from Pink & Green Lawn Care & Landscaping
Thank you for your review!
Wesley D.
02/2016
2.0
lawn service
+ -1 more
They cut my grass one time and did a poor job, so I told them I don't need their services requesting a refund. They charged me in advance for two more cuts and I have not been able to get my refund. I have called them several times and emailed them being told I would get my refund within seven days. It has been two weeks and I have not gotten a response or refund. After posting the review I did receive a call from the owner, and she expressed changes she had made in her business so this would not happen again. I did receive my money back a couple of days after, so I changed my review.
Description of Work: Lawn mowing
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$68
Response from Pink & Green Lawn Care & Landscaping
This review is definitely very upsetting. We always keep clear communication lines between us and the customer to make sure they are completely satisfied. With this customer however, it wasn't that we did a poor job, instead of being honest in saying he only needed a one time cut, he signed up as a recurring customer. We explained in detail how we bill and provide service. Right after the first cut, he called to cancel. Did not want to tell us exactly why nor allow anyone to visit him to go over the work provided to see what needed to be corrected. But he redundantly said no, and requested cancellation. So, we did as he ask and we immediately sent in the request for a refund. Refunds do take a few days to be done as the accountant needs to review and confirm method of payment in order to provide a refund. But as soon as it was done we called and texted a picture of the check as proof that the check was actually done with an eta of when to expect it. Right after sending this text to the customer, he decided that wasn't enough and he came on Angie's list and left this review as if we had not done anything he requested. We are constantly on Angie's list and as soon as we refreshed there was this review. We find this truly disheartening!! We are a family owned business and every review left we read because it's important to us to know exactly what our customers are saying. We always want to improve! But this goes beyond constructive criticism. The owner herself called him personally about this review and situation to see how we can correct this and he chose to not to be helpful at all.
Jason Z.
02/2016
5.0
landscaping
+ -1 more
Communication was with Jennifer for the work to begin the first week of February. The work began per our discussed time frame and Jennifer was very attentive to all my needs and kept me apprised during the entire job. The foreman, Chuck, was absolutely terrific to work with and addressed all the landscaping questions. Everything came out beautifully.
Description of Work: Installed sod entire front and back yards and new landscaping in front yard.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,900
Response from Pink & Green Lawn Care & Landscaping
Thanks [Member Name Removed]! Working with you was a breeze. I'm glad your home got the makeover it needed to be one of the best in the block :) We appreciate your business!!!
Silvia M.
02/2016
5.0
lawn service
+ -1 more
Pink and Green takes care of my lawn and ornamentals. The lawn is mowed on a monthly basis (2 or 3 times per month depending on the season), and ornamentals are trimmed when needed. The service is excellent. The workers are very accommodating, and they follow thru on my requests. One thing that I like very much is the fact that I can contact the company, and the same representative always answers my calls. Brittany is extremely efficient, and again, accommodates my requests. In the instance when I am not home to talk to the workers, Brittany passes the message to them. The first time my lawn was mowed, Brittany came in person to see how the job had been performed. Needless to say, I was extremely impressed.
Description of Work: Mows lawn, trims ornamental plants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Response from Pink & Green Lawn Care & Landscaping
We appreciate all of your kind words! We work our hardest to make sure everyone can have an experience like yours!
Veronica A.
02/2016
5.0
lawn service
+ -1 more
Pink and Green is very professional in their service provided. I will keep them as my lawn care provider and will recommend their service anytime. Their customer service is very efficient and look forward to working with them long term. Best Regards, Veronica Ali
Description of Work: Complete lawn service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Response from Pink & Green Lawn Care & Landscaping
We look forward to an ongoing relationship with you and your property, we're always available when you want to spruce things up!
ARCY V.
02/2016
5.0
lawn service
+ -1 more
Pink & green started as a new small lawn care company and about a year ago after many years with lawn companies that I had to keep track of their bookkeeping because they could not even try to Bill me I read reviews about them and decided to give them a try. Charging me the same I paid before they were personable and business oriented. They have grown tremendously because they listen to customers concerns and actually set up automatic payments so I don't have to worry about being billed and sending a check. Everything is done electronically and that works for me. Give them a try and deal with the customer care contact named Brittany she is a problem solver and really knows her business. She is an asset to this growing company.
Description of Work: Lawn care
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$0.35
Response from Pink & Green Lawn Care & Landscaping
Thank you so much for your loyalty as a customer, we will always do our best to make sure you are getting the best service possible.
Thomas R.
02/2016
5.0
lawn service, tree service
+ 0 more
Arrived on time. Did and professional job. I will hire again.
Description of Work: Trimmed coconut palm tree removed all coconuts and debris.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Pink & Green Lawn Care & Landscaping
It was a pleasure working with this lovely couple! Call us whenever you need some work!
Stacy S.
02/2016
5.0
landscaping, lawn service
+ 0 more
The customer service was excellent. The initial meeting with the designer was set up very promptly and he arrived as scheduled. The landscaping crew also arrived timely and completed the project ahead of schedule. I had a question after receiving photos of the work (as I was at my office when the project was completed) and the crew was sent back to my home the same evening to answer my question. They were very pleasant to work with and helped me with my questions immediately. The project was resolved that same day. The crew was professional and they left the work area very clean. The coordinator for the project was also very pleasant to work with.
Description of Work: Landscaped the front and rear of my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from Pink & Green Lawn Care & Landscaping
Thanks so much! We pride ourselves to give you quality work within a timely manner. We are glad you took advantage of our Big Deal Coupon, your property looks absolutely beautiful! I'd say your neighbors will be extremely jealous since now your home is the best in that area :) Thank you for your business we appreciate it :)
MIke K.
02/2016
5.0
irrigation systems, landscaping, lawn service
+ 1 more
after the design work , they Quoted 2400.00 to Do all the work (new Plants , Sod, and a tree trimming). I agreed to it and they had a opening the next day and they did the whole redo in 1 day . They even check out my sprinkler system (it had not been used for 10 years) and gave me a quote for repairing that as well. Over all I an extremely happy with the outcome.
Description of Work: We Go A landscape Design for 99.00 .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,499
Response from Pink & Green Lawn Care & Landscaping
Thanks! Your business is appreciated and it's awesome to hear such great feedback from a customer like yourself. Working on your home was our pleasure, we look forward to servicing you in the future :)
Elizabeth S.
02/2016
5.0
landscaping, lawn service, irrigation systems, tree service
+ 2 more
I had a very tight timeline to improve the look of my landscaping. Scott, the designer worked quickly to propose a suitable, practical refresh which was attractive and met my needs. As requested, the work was performed immediately (entire process took a week). All aspects of the service were handled very professionally and timely.
Description of Work: Extensive refresh of landscaping for my property including design, new plants, partial re-sod,replacement of trees, irrigation repair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Response from Pink & Green Lawn Care & Landscaping
Thank you so much for your review and your business! We are glad we were able to come out and get this work done for you in the time frame you needed :) the refreshment to your landscape was a great step and your house looks absolutely beautiful!!
Joseph F.
02/2016
5.0
lawn service, lawn treatment
+ 0 more
Very pleased with Pink & Green's work. Team is quick, efficient and do a great job cleaning up the yard and pool area. I have no problem recommending them.
Description of Work: Lawn mowing, edging, fertilization, plant and shrub trimming. Periodic trimming of Ficus hedge (separate billing)
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$130
Response from Pink & Green Lawn Care & Landscaping
Thank you so much for your recommendation! It is a pleasure servicing you and we hope to continue to do so for the long-haul.
manny O.
02/2016
5.0
landscaping, tree service
+ 0 more
Got several quotes and pink and green was one of the best on price and availability. one big plus is they were able to do everything without subcontracting. they were on time, estimates were accurate, cleaned up afterwards. Overall a very good experience.
Description of Work: Trimmed three trees, removed 100 feet of mature ficus, removed one small tree, and layed down two pallets of sod.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Response from Pink & Green Lawn Care & Landscaping
THANKS! Trimming your trees were our pleasure. Glad we got everything cleaned up for you in a timely manner!
Roberta B.
02/2016
5.0
lawn service, lawn treatment
+ 0 more
Overall I am very pleased with the service. They have done an excellent job on the lawn. They provide the dates that they anticipate that they will be at the property on the first of the month. They have been very punctual. They do an efficient job and clean up after well. They clear our pool of any debris. I did have some issues setting up the automatic payment to credit card. However, the customer service representative has always been very helpful in trying to resolve any issues. Communication has been excellent, prompt, and courteous. That is all that I can ask for, and the problem was ultimately resolved. We are pleased with the service and plan on continuing with the monthly program.
Description of Work: Monthly service of lawn cut, trim, and blow clean. Monthly fertilizer and weed treatment. Price includes two cuts per month in the dry winter season.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Pink & Green Lawn Care & Landscaping
Thank you for taking the time to write this review. We strive to be punctual and to provide quality service. We look forward to continuing to provide you with excellent service.
Jonathan G.
02/2016
2.0
landscaping, lawn service
+ 0 more
This was a debacle from the beginning. We found Pink and Green from a Big Deal on Angie's List. The deal was $1300 for new plants and installation. We had just bought our home, and the yard was a complete mess. The gentleman who came out to look at our property assured us he did things like this all the time, and it would be an easy afternoon. However, he told us that the deal we bought, really wouldn't be enough for us, and we would need to spend more to fill up the yard like he envisioned ($3000 more). We also wanted to get new sod put in, and to have the weeds that were currently filling it eradicated. They said no problem, we've got this. The came back a week or so later, and did the installation. Now, we research quite a bit online, and in our searching found that if you do not kill the weeds before you lay down sod, the weeds will come right back and take over, killing the sod. I brought up my concerns to the crew while they were here, and they told us the technique they used of "burning the yard" (chopping it up with a weed wacker) took care of it. I took them for their word, and let them continue. (Mistake number 1) They laid down the new sod on top of the chopped up weeds, and called it a day. The plants they put in, while what we agreed upon, we not installed in the way we had discussed, and at the end, it all looked really plain and boring, not at all what was described. They also had sold us on a "weed paper" installation as well, but they had not done it at the end. When I asked them about it, they said "Oh, we save that for last". And then commenced to scrape handfuls of mulch out of the way in between plants, to put in strips of plastic. At this I told them to stop, that's not how it's supposed to work (that's not how any of this works!) and to take that off the bill, which they did. We were left with a lumpy, uneven, terrible looking sod installation, and boring landscaping that we felt we overpaid for. We then complained to the company, and were told they guy who worked with us was "new and inexperienced", and should not have done what he did. So they sent out another guy, Scott, who did know much more than the first. He told us that he wanted to pull out all the old plantings, and redo everything, on them, to fix the bad job of the first guy. But to really do it right, we would need to spend an additional $3000. We were not pressured into doing this, and felt that since they were fixing the first guy's mess-up for free, we could trust them. He came back a couple of days later, and redid all the plantings, which when they were done, really was great. It looked like we had envisioned, and suddenly we had a nice yard. HOWEVER - with the sod, we had by this time started to see all the weeds coming back up through the sod. The yard remained lumpy and uneven, to the point of almost twisting an ankle if you walked across the yard. We complained to the company about this as well, and when the guy was out redoing the planting, he promised to take care of it. They went through and pulled the visible weeds, and said that they would do a fertilizer / weed killer treatment, and that in two months everything would be great. For the uneven thing, he said it will relax over the next few days, and if not, they would put sand down to fix it. They also said they adjusted / moved sprinkler heads to cover the new plantings. So they ran their fertilizer around the yard, and left. The next day, we had brown runway strips in the yard, from where they had pushed their machine, killing the grass. They apparently over-fertilized, and killed the lawn. I called the company, and they said that happens a lot, and just hose it down, and it will be fine. The sprinklers, which we had hired another company to fix the system after Pink and Green dropped the ball on, we now not covering the yard anymore, nor the plants, even after they adjusted everything. So I had to call out the sprinkler company again to fix the issues. Over the next few weeks, the runway strips stayed dead, but the other grass was coming in to fill in the burnt part. And so were the weeds. In the front and back, the weeds are coming back with a vengeance. We never did hear anything again from them about the yard, and we finally gave up on them, having reached the point of being fed up. Their commitment to "give us two months, and we'll fix everything", never came to be. To sum up, to anyone that plans on using them, I would say in no uncertain terms, DO NOT USE THIS COMPANY FOR LAYING SOD! In particular, do not have them lay sod over a weed filled yard. If you have brand new dirt, maybe. But for us, it is not a constant and continuous couple of hours a week pulling weeds trying to keep them from taking over, and I'm still losing the battle. I'm now searching for a company to do treatments (like Scott's Tru-Green, etc) to try and get ahead of this a little. The company did return emails when we sent them, and they were never rude. Scott (the second guy who actually knew what he was doing) definitely knows plants, and did a great job designing something that looks very nice. But the sod/weed issue just kills the whole thing for us, and the A of the landscaping (and of Scott on his own) gets offset by the F for the sod. #########################UPDATE BELOW############################# The company responded to be directly, basically saying the same as below. First, let me say that I now do have one of the best looking lawns on the block. And I heartily want to thank the makers of Scott brand Fertilizer and Weed Killer for this. Pink and Green had said they would come out and take care of the weed problem, and they would be "on top of it". They never showed up again. We were told, give us 60 days, and we will take care of everything. They never returned. And rather than chase them down, I took care of it myself. I dug up and re-leveled areas that needed it, replaced sections of sod where places had died, and hired a sprinkler company to fix the sprinklers AFTER Pink and Green had said they fixed it all as well. They paid me half of that bill because they knew they had dropped the ball, and they got busted. Before they had responded to my review, and ultimately sent out a guy to look at the yard, I laid down the third in a series of weed killer / fertilizer since they had been there last. And now, I have a beautiful, weed free lawn. And, I've hired a company to come out to maintain the lawn as well, as I won't have the time to do it myself. I've been contacted a couple of times by Pink and Green, asking me to change this review. In the last email, I was asked if I would be gracious enough to increase their grade, since there is no longer an issue. Then I got a phone call asking the same thing. I told them that I would update the review as is appropriate. And here I have. So, in summary, Pink and Green gave us some lovely plants, with some nice landscaping, but it took a great deal of doing to get us to that point, let alone all the money we spent. They were never rude, and the office lady Jennifer always did respond to emails when we sent them. The same can't be said for the original guy we were dealing with, who often would say he would come at a certain time and then never show. Sometimes people drop the ball, I think this is one of those times. I don't think it was malicious, I think it was just a new guy who didn't know what he was doing, and made a big mess of things. They tried and succeeded in fixing the landscaping. The sod, however, I am taking the credit for salvaging the poor job that was done with that. There they had a swing and a miss. And yes, if you want to see some photos, I'll happily share! It looks pretty darn good, if I do say so myself. =)
Description of Work: New sod installation, plants, landscaping, sprinkler repair.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
$8,000
Response from Pink & Green Lawn Care & Landscaping
To be quite honest, we are very shock to read this customer's feedback. From the beginning we have been very responsive to him. We began working on his property in early October with laying down sod and redesigning his landscape. After we completed that work, about 3 weeks later he emailed stating his non satisfaction with the Landscape design, sprinkler system and issues with the grass. So, we scheduled a time to meet with him again, came out and not only provided a plan to correct the issue, we also received approval for an additional fee to design landscaping for the backyard area around the pool. Throughout the second project, he felt the sprinkler system was not checked properly and instead of allowing us to do what was necessary, he went and had another company do the repairs which in the end we paid half of the bill as a courtesy. My Landscaper Scott, had the grass treated and weeds pulled and did let the customer know, hey, let’s see how the next 60 days go, let me know if any more issues occur. This was back in November 2015 and that was the last time we spoke to this customer, now what confuses us is that, all this time has passed and we had not been notified of the continued issue. Never have we not responded to this customer questions or neglected his concerns. We understand he is not happy but leaving a review making it seem we have not honored what we promised isn't correct or fair to us. If throughout the course of the 60 days this customer noticed no change at all after the treatment, a simple call, text or even email would have suffice to send out our Landscaper Scott again to the house and re-evaluate the plan of action. Throughout this time period, we also don’t know who has been cutting his grass either, so how do we know if his lawn maintenance company has been doing there job caring for the lawn? Has he fertilized? Has he been watering properly? We have reached out to the customer and are waiting for a response. Anyone reading this, if you ‘d like to see pictures we have all the pictures of the last time we were at house showing a beautiful landscape and very green grass.
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Service Categories
Lawn and Yard Work,
Landscaping,
Tree Service,
Lawn Fertilization & Treatment,
Mulch and Topsoil,
Stone and Gravel,
Landscaping - Lighting
FAQ
Pink & Green Lawn Care & Landscaping is currently rated 4.5 overall out of 5.
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
Pink & Green Lawn Care & Landscaping accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Pink & Green Lawn Care & Landscaping offers free project estimates.
Yes, Pink & Green Lawn Care & Landscaping offers eco-friendly accreditations.
No, Pink & Green Lawn Care & Landscaping does not offer a senior discount.
Yes, Pink & Green Lawn Care & Landscaping offers emergency services.
No, Pink & Green Lawn Care & Landscaping does not offer warranties.
Pink & Green Lawn Care & Landscaping offers the following services: Landscape 3D imaging, tree trimming, pressure washing, sprinkler, lawn maintenance & organic fertilizer.