Bertram's Painting Services INC

Very good job

very punctual, polite and professional

It went super well. The job was impeccable. The staff was courteous and professional. The company also went out of their way to accommodate my request for an earlier date. I was so pleased and would rehire anytime I need their services in the future. They are a fantastic group.

Initial scheduling went very smoothly. The lady who called to schedule took all the details, and the work was scheduled within 3 days of the deal purchase. We agreed they would repaint a bedroom, paint an efficiency, and paint 2 walls at a different location 5 miles away. A day before the appointment, the lady called back and gave me Mark's cell phone and confirmed time to arrive. On day of the job, I called Mark to tell him where to pick up the paint, which I had purchased at a store between his location and mine, and pre-ordered and prepaid for the paint, which, nonetheless, was not ready when he arrived, causing him to wait a half hour. The amount of paint ordered was less than required because I needed his feedback on whether matte or eggshell would be more appropriate for a textured, old-school wall, in the living room. He was unable to advise, so we went with the lesser amount of paint. When Mark arrived from picking up the paint at around 9 am, we put up the 2 sheens, and I offered to pick up the extra paint, but he said he would go, and he picked up another 3 cans of paint from a store about 2.5 miles away. The guys came with NO caulk, they said they did not know how to spackle the walls, they did not come with their own tape. The deal said 3 rooms but when they arrived they said they do not do trim, ceiling, or doors, also, they do not know how to smooth the walls through a skim coat, and do not spackle, sand or prime, though I consider all 3 of those essential prepping required for painting. Mark and his worker did a second coat on 2 walls in one of the bedroom that was painted by someone else, and painted 4 walls, and a small hallway, the fireplace (1 coat) and 1 wall with one coat. They did pack up neatly, but left the paint tape on the wall. The total time spent painting was 7 man hours plus another hour for the paint run, and the cost of the coupon was $945, which works out to over $76 per hour, if you include the time spent picking up the paint. There was minimal patching, no smoothing, no trim or door work, and the hallway ceiling was not considered to be part of the deal. Overall, I feel like the work I received essentially 6 walls with 2 coats, and 1 with 1 coat, walls only - 2 guys for 6.5 hours was a ripoff, I thought I would have 3 complete rooms done for that amount. Mark had told me he was going to try to do as much of the rest as he could, but within an hour and 15 minutes of my departure, they called it a day at 3pm. If you are looking for experienced painters, but without experience in spackling, with no supplies, who expect to arrive with all supplies on hand and paint for a half a day and collect the coupon, then these are your guys. What makes the experience all the more disappointing is that this company schedules things smoothly, shows up on time, and the painting that was done was good (if you already have perfect walls). So I was disappointed, and will ask for my money back, and pay an amount more suitable for the work performed.

Initial scheduling went very smoothly. The lady who called to schedule took all the details, and the work was scheduled within 3 days of the deal purchase. We agreed they would repaint a bedroom, paint an efficiency, and paint 2 walls at a different location 5 miles away. A day before the appointment, the lady called back and gave me Mark's cell phone and confirmed time to arrive. On day of the job, I called Mark to tell him where to pick up the paint, which I had purchased at a store between his location and mine, and pre-ordered and prepaid for the paint, which, nonetheless, was not ready when he arrived, causing him to wait a half hour. The amount of paint ordered was less than required because I needed his feedback on whether matte or eggshell would be more appropriate for a textured, old-school wall, in the living room. He was unable to advise, so we went with the lesser amount of paint. When Mark arrived from picking up the paint at around 9 am, we put up the 2 sheens, and I offered to pick up the extra paint, but he said he would go, and he picked up another 3 cans of paint from a store about 2.5 miles away. The guys came with NO caulk, they said they did not know how to spackle the walls, they did not come with their own tape. The deal said 3 rooms but when they arrived they said they do not do trim, ceiling, or doors, also, they do not know how to smooth the walls through a skim coat, and do not spackle, sand or prime, though I consider all 3 of those essential prepping required for painting. Mark and his worker did a second coat on 2 walls in one of the bedroom that was painted by someone else, and painted 4 walls, and a small hallway, the fireplace (1 coat) and 1 wall with one coat. They did pack up neatly, but left the paint tape on the wall. The total time spent painting was 7 man hours plus another hour for the paint run, and the cost of the coupon was $945, which works out to over $76 per hour, if you include the time spent picking up the paint. There was minimal patching, no smoothing, no trim or door work, and the hallway ceiling was not considered to be part of the deal. Overall, I feel like the work I received essentially 6 walls with 2 coats, and 1 with 1 coat, walls only - 2 guys for 6.5 hours was a ripoff, I thought I would have 3 complete rooms done for that amount. Mark had told me he was going to try to do as much of the rest as he could, but within an hour and 15 minutes of my departure, they called it a day at 3pm. If you are looking for experienced painters, but without experience in spackling, with no supplies, who expect to arrive with all supplies on hand and paint for a half a day and collect the coupon, then these are your guys. What makes the experience all the more disappointing is that this company schedules things smoothly, shows up on time, and the painting that was done was good (if you already have perfect walls). So I was disappointed, and will ask for my money back, and pay an amount more suitable for the work performed.

Mark, the owner of the business, and another gentleman showed up at our home, exactly on time. They were polite and completely professional; their work was absolutely flawless. They took great care to protect all exposed surfaces and they were meticulous in their cleanup. I was so impressed by the quality of their work that I asked Mark to give us an estimate to paint several other rooms in our home as well as the entire exterior. I would unhesitatingly recommend Bertram's Painting Services to anyone whose standards of excellence are high. This is a TOP-NOTCH organization.

Very professional, thorough and efficient.

Great job, very satisfied.

I'm very pleased with the job that was done. Mr. Bertram and his workers showed up on time, were responsive to my concerns and completed the work on schedule.

Bertram painting painted the exterior of my home on July of 2016. It was great experience. Mark (the owner) was professional, courteous, and most importantly, did everything he said he would do. He started when he said he would and finished a day early. He kept me up to speed on the progress of the job. This is great company and I highly recommend!

Mr. Bertram and his colleague did everything flawlessly. The good service started when a pleasant lady in his office called up to confirm the appointment. Bertram showed up precisely on time and completed the work (two coats!) to my 100% satisfaction. He carefully taped the moulding, covered furniture, etc., and cleaned up afterwards. When I reviewed his work, I didn't see a single drop of paint on the floor. He also was very pleasant and easy to work with.

Wonderful! Mark & his team were timely & attentive - open to last minute changes. Thoroughly followed up on job after 2 weeks! They are getting all of my referrals!!! Great job & always busy :)

End result, did not use their services due to lack of professionalism of not keeping their appointments.

Bertram's Painting Services Corp did an excellent job in painting the exterior of my house. They completed the job in 3 days, despite the rain. They are very professional and came when they said they would. I would definitely use them again.

The entire process went very well and I'm extremely pleased with the result. From the beginning, Mr. Mark Bertram was professional, patient and a pleasure to work with. He assisted me with selecting paint choices and, when asked, offered several suggestions about changing colors that were fantastic - neither my husband nor I would have ever thought of it. We love the changes, such as painting the fern bed a java brown (same colors the tiles on our roof); the green of the fern leaves offer a lovely contrast. He also suggested we paint the nearby cement rails on our patio the same java color not only to tie the look together but it's also a very functional change - those two areas show dirt easily - the java brown will serve to make it less noticeable over time. I also appreciated that Mr. Bertram (and his entire team) was transparent about the process, how long the process would take & what would happen on what day - it happened just as he stated. And he and his entire team were very responsive and communicative - if I sent and email or made a call, each was returned promptly and answered my questions. Our house looks fresh, bright and inviting - we are thrilled with the result and with Bertram's Painting Services.

Everything was perfect. My house looks brand new. Thank you, Bertram's Painting team!

Everything went great! The job was underway in the time frame I requested and the final outcome was excellent. I couldn't be happier with the service.

unknown

I had the 2nd fl exterior wall stucco and I needed someone to paint it. I called a few contractors for a quote and Bertram's Painting Services gave me a very good price compared to the other companies. I made an appointment for them come and they did an excellent job. Camile and Mark are very professional, great customer service.

We have used them before to paint the outside of the house. They did a great job and we had no hesitating to bring them back to do part of the inside of the house. They came at the scheduled time. It took a 1 1/2 Days. Cleaned up when finished. Would recommend them to anyone

We called provider about 10 days ago and he came over promptly and give us an estimate of the work. He had the swatches with him to choice from Sherwin Williams. He only used Sherwin William Paint. After picking out the colors we submitted them to our HOA for there approval. It was approved Mon and on Tues the pressure cleaner came and did the roof in 4 hours. It looked like a new roof. The next day the whole crew came (4) men and they started working on the exterior of the house. By Thursday afternoon all work had been completed. The house looks like new. They were professional and they cleaned up and left the exterior of the house clean. I would recommend them to anyone...........

We decided to paint our house ourselves so we hired Mark to pressure wash it and we were clear that the pressure cleaning is for painting not to just wash it. Unfortunately, he sent out some guy with no credentials to clean my house and never inspected or saw the work.the job was not done properly and we had to hire another company to redo the work. He was also supposed to paint one of our properties, but since he couldn't start on Friday, he scheduled it for the following Monday and he promised to be there the first thing in the morning. After many calls and emails, he called two days later to let us know that he wouldn't be able to do paint the duplex until mid- July; that's two weeks from now. If there is an actual appointment, it should be kept. Most customers work so have to take time off in order to be around when there?s an agreed appointment day and time. This project was a priority and time sensitive, and since there was an actual appointment scheduled, it should be kept, but I ended up wasting work time on weekdays waiting around for him. I feel that this contractor was inconsiderate and flat out disrespectful of my time and as an investor my time is indeed MONEY.

on time, and completed an excellent job. he made sure the job was done to our sastification. Yes, I would certainly use this company again.

My neighbor referred me to Mark Bertram after he resealed her driveway and did an excellent job. We spoke a few times because we had to keep postponing due to rain. But he was diligent and kept in touch with me while we waited for good weather. I won't hesitate to call him when my house needs painting. He has a lot of experience in that field which is suffering a bit due to the poor economy.

He was really good. He was on time, fair, reasonable and clean. He had the right amount of workers. A lot of the workers don?t speak English in South Florida, but he had one who did which meant a lot to me because he could translate and understand.